# General

The **General** tab displays the requester’s basic information and allows updating select fields.

![](/files/9901b647a5033a1332a6723329e58e85688e21f8)

**Available Fields** | Account Settings

<table><thead><tr><th width="303.59991455078125">Field</th><th>Description</th></tr></thead><tbody><tr><td><strong>Full Name*</strong></td><td>Displays the requester’s full name. Editable if allowed by admin settings.</td></tr><tr><td><strong>Email*</strong></td><td>Registered email ID. This field is non-editable.</td></tr><tr><td><strong>Gender*</strong></td><td>Select Male, Female, or Other.</td></tr><tr><td><strong>Timezone*</strong></td><td>Choose the preferred timezone for the account.</td></tr><tr><td><strong>Phone Number</strong></td><td>Optional mobile number for communication.</td></tr><tr><td><strong>Landline</strong></td><td>Optional office landline number.</td></tr><tr><td><strong>Contact Extension</strong></td><td>Internal extension number, if applicable.</td></tr></tbody></table>

## **Profile Picture**

* The profile circle shows the user’s initial.
* Click **Change** to upload a new profile image (if enabled in your system).

## **Two Factor Authentication (2FA)**

If enabled by the organization, requesters can activate 2FA for additional account security.

* Toggle **On** to enable 2FA.
* Scan the QR code with an authenticator app (Google Authenticator or Microsoft Authenticator).
* Enter the one-time passcode (OTP) to complete setup.
* Click **Submit** to save.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.infraon.io/infinity-self-service-portal/getting-started/my-profile/general.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.