Upcoming Release: August 2026

Release Cycle: 3rd August 2026

Build: Pre-Release Documentation

Overview

This release introduces enhancements across Workflow, IMACD, and IT Assets to improve workflow automation, strengthen data visibility, and simplify asset and software inventory management. These updates enhance operational efficiency, provide greater control over asset information, and deliver a more streamlined user experience.

Key Updates

Workflow

Reviewers can be selected by anyone from the available members in the review team

The Ask for Review workflow has been enhanced to provide greater flexibility in assigning reviewers, enabling organizations to automate the review process and reduce manual intervention.

• Allow reviewers to be automatically assigned to the ticket requester when self-review is required.

• Enable review requests to be assigned to a randomly selected eligible member from the configured review team.

• Simplify review assignment with configurable review options.

• Improve review notifications and activity tracking for better visibility throughout the review process.

IMACD

Data visibility should be implemented for the IMACD report and dashboard

Data visibility rules are now consistently applied across IMACD reports and dashboard widgets, ensuring users can access only the information allowed by their assigned permissions.

• Enforce data visibility across IMACD reports and dashboards.

• Restrict unauthorized access to sensitive information.

• Deliver a consistent reporting experience across the platform.

• Improve compliance with organizational access policies.

IT Assets

Asset - Manual Reconciliation

Manual reconciliation capabilities have been introduced to help organizations verify asset ownership and maintain an accurate inventory.

• Initiate manual reconciliation for organizational assets.

• Improve inventory accuracy through asset verification.

• Simplify reconciliation tracking and monitoring.

• Reduce discrepancies between recorded and actual assets.

SBOM Data Lifecycle and Server-Side Cleanup

Software Bill of Materials (SBOM) lifecycle management has been enhanced to ensure software inventory remains current and relevant.

• Automatically maintain software inventory as managed assets change.

• Remove obsolete software inventory associated with retired assets.

• Improve the accuracy of vulnerability information.

• Optimize software inventory management across the environment.

SBOM Inventory View

A dedicated SBOM Inventory View provides centralized visibility into software components and associated vulnerabilities.

• View software inventory across managed assets from a single location.

• Monitor software components and vulnerability information with ease.

• Improve visibility into software inventory across the organization.

• Simplify software inventory management through a centralized interface.

Asset page filter - Dropdown option: Population for selected custom fields

Asset filtering has been enhanced to simplify searching and managing assets using configured custom fields.

• Populate filter values dynamically based on selected custom fields.

• Improve search accuracy for asset records.

• Simplify navigation across large asset inventories.

• Deliver a more consistent filtering experience.

Asset View SBOM Information

Asset details now include SBOM information, providing a consolidated view of software inventory alongside asset information.

• View software inventory directly from the asset details page.

• Access software composition without navigating to another module.

• Improve asset investigations with consolidated information.

• Enhance visibility into software inventory associated with each asset.

SBOM File Storage using local / s3 / sftp

SBOM file storage has been enhanced to support multiple storage options, providing greater deployment flexibility.

• Support local, S3, and SFTP storage options for SBOM files.

• Improve deployment flexibility across different environments.

• Simplify storage management based on organizational requirements.

• Ensure reliable access to software inventory files.

SBOM DB Sync History Sidebar and vulnerability sync

SBOM synchronization has been enhanced with improved visibility into synchronization activities and vulnerability updates.

• Monitor SBOM synchronization history from a dedicated sidebar.

• Track vulnerability synchronization status with greater transparency.

• Improve visibility into software inventory updates.

• Simplify operational monitoring and troubleshooting.

Incident

OCR-Based Image Text Extraction for Email-to-Incident

Email-to-Incident now supports Optical Character Recognition (OCR), enabling the system to extract text from image attachments and use it during ticket creation.

• Automatically extract text from supported image attachments received via email.

• Reduce manual effort by capturing information directly from images.

• Improve the accuracy and completeness of incident details.

• Accelerate ticket creation and processing.

Ticket RCA Category Group by in Widgets

The Ticket Summary widget has been enhanced to support grouping by Root Cause Analysis (RCA) categories, making it easier to identify recurring issues and analyze incident trends.

• Group tickets based on RCA categories within dashboard widgets.

• Gain better visibility into recurring incident patterns.

• Improve trend analysis for operational reporting.

• Support informed decision-making through meaningful insights.

Auto Assignment of the Ticket to the User if Asset Location Matches

Incident assignment has been enhanced to automatically route tickets based on the associated asset's location, ensuring requests are directed to the appropriate support personnel.

• Automatically assign tickets when the asset location matches configured criteria.

• Reduce manual assignment efforts.

• Improve response times by routing incidents to the right users.

• Streamline ticket handling across distributed locations.

API Trigger on Comment Updates

Comment updates can now trigger configured integrations, ensuring external systems remain synchronized with the latest ticket activities.

• Trigger external integrations whenever ticket comments are updated.

• Keep connected systems synchronized with ticket activities.

• Improve automation across integrated workflows.

• Ensure timely sharing of ticket updates.

Notification

Project Notification Rule Engine

A new Project Notification Rule Engine provides greater flexibility in configuring notifications for project-related events and activities.

• Configure notifications based on project-specific events.

• Automate stakeholder communication using configurable rules.

• Deliver timely updates for important project activities.

• Improve collaboration through relevant notifications.

Dashboard

Team, Expertise, Level, Users/Assignee Nested Group by in Ticket Summary Widget

The Ticket Summary widget now supports additional nested grouping options, providing more flexible ways to analyze ticket data across teams and users.

• Group ticket data by Team, Expertise, Level, and Assignee.

• Create hierarchical views for better workload analysis.

• Improve visibility into team performance and ticket distribution.

• Build more meaningful dashboard reports using flexible grouping options.

Cost Centre

Organization-level currency setting & integrating into Cost Center, Project Settings

Organizations can now configure a default currency at the organization level, ensuring consistent financial data across Cost Center and Project Settings.

• Configure a default organization-wide currency for financial operations.

• Automatically apply the configured currency across Cost Center and Project Settings.

• Maintain consistency in financial planning and reporting.

• Simplify currency management across projects and cost centers.

Report

Requester details in asset report (Employee ID)

Asset reports have been enhanced to include requester details, providing better visibility into asset ownership and allocation.

• Include requester information alongside asset details in reports.

• Display the Employee ID to improve asset identification.

• Enhance asset tracking and reporting accuracy.

• Simplify audit and asset ownership verification.

Purchase Order

Shipment creation against approved POs

Approved Purchase Orders can now be used to create shipments, streamlining procurement and shipment tracking.

• Create shipments directly from approved Purchase Orders.

• Simplify the transition from procurement to shipment processing.

• Improve visibility into shipment status.

• Reduce manual effort during order fulfillment.

Mobile Enhancement

Android – Task Details

The Android application has been enhanced to provide richer task details, enabling users to view and manage task information more efficiently while on the go.

• View comprehensive task information directly from the mobile app.

• Access key task details without switching between screens.

• Improve productivity with an optimized mobile experience.

• Manage tasks more efficiently from Android devices.

My Profile

Font Size Preference

Users can now personalize their viewing experience by configuring their preferred font size within their profile settings.

• Choose a preferred font size for a more comfortable reading experience.

• Improve accessibility based on individual user preferences.

• Apply font size settings across the user interface.

• Enhance overall usability with a personalized display experience.

Request

Mandatory Policy Acceptance During Node Requests

A mandatory disclaimer has been introduced during node request submission to ensure users acknowledge the organization's node request policy before proceeding.

• Display a policy disclaimer during node request submission.

• Require users to accept the disclaimer before submitting the request.

• Improve compliance with organizational policies.

• Ensure users are informed of the latest node request guidelines.

Inventory Agents

Search Filter for Agent Control Policy

Agent Control Policy management has been enhanced with search capabilities, making it easier to locate and manage policies.

• Search Agent Control Policies using relevant filter criteria.

• Quickly locate specific policies within large environments.

• Improve policy management efficiency.

• Simplify navigation and administration.

Requesters

Enhanced Requester Details Export

Requester management has been enhanced to improve the reliability of downloading requester information.

• Restore the ability to download requester details successfully.

• Improve the reliability of requester data exports.

• Ensure exported information is complete and accurate.

• Enhance the overall requester management experience.

🐛 Bugs Fixed

• Resolved issues affecting requester detail downloads.

• Fixed inconsistencies in data visibility across reports and dashboards.

• Addressed issues related to asset filtering and software inventory display.

• Improved workflow review assignment behavior and notification handling.

• Fixed synchronization issues impacting SBOM inventory updates.

• Resolved dashboard grouping inconsistencies in Ticket Summary widgets.

• Addressed minor UI, performance, and stability improvements across the platform.