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On this page
  • Asset Summary Dashboard
  • Overview
  • Data Exploration
  • Asset Category Analysis
  • Default Dashboard
  • Components
  • Data Interaction
  • Data Insights
  • Tickets Summary Dashboard
  • Dashboard Focus
  • Key Metrics
  • Data Visualization

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  1. Explore More
  2. Use Cases
  3. Dashboard

Default Dashboard

PreviousDashboardNextAdd a Dashboard

Last updated 5 months ago

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This guide explores the default dashboards provided by the Infraon Infinity platform in this guide. Infraon offers three dashboards: Asset Summary Dashboard, Default Dashboard, and Tickets Summary Dashboard. Dive into the details of each one below.

Asset Summary Dashboard

Overview

  • Includes pre-built widgets for asset value, new purchases, expenses, IT asset summary, fixed assets, vendor details, and current-year purchases.

  • Provides a visual representation of asset data through various widget types.

  • Click on widgets to view detailed device information, including hostname, asset ID, status, type, OS, manufacturer, and location.

  • Utilize filter options within widgets to refine data display.

  • Maximize widgets for a closer look at specific data points.

  • Explore device categories like laptops, desktops, servers, and network equipment within purchase-related widgets.

  • Click on specific categories for detailed breakdowns.

  • Analyze asset trends and patterns across different widgets.

Default Dashboard

  • Features pre-built widgets for tickets, requests, problems, and changes.

  • A decal section displays the ticket status (open, in progress, on hold, resolved, closed, approval).

  • Click on decal widgets to filter tickets and view details.

  • Explore pie charts for ticket creation to resolution overview.

  • Analyze ticket priority trends using bar charts.

  • Interact with requests and problems and change widgets similarly to ticket widgets.

  • Gain insights into ticket and request volumes and statuses.

  • Identify trends and patterns in problem and change management.

  • Utilize dashboard visualizations for quick data analysis.

Tickets Summary Dashboard

  • Dedicated dashboard for ticket-related metrics.

  • Visualizes ticket creation and resolution trends.

  • Provide ticket status and priority overviews.

  • Displays ticket creation and resolution comparison.

  • Presents ticket status summary (open, in progress, resolved, etc.).

  • Shows ticket distribution by priority.

  • Utilizes graphs and charts for data representation.

  • Offers interactive elements for deeper data exploration.

  • These are the default dashboards available in the Infraon Infinity platform.

Data Exploration

Asset Category Analysis

Components

Data Interaction

Data Insights

Dashboard Focus

Key Metrics

Data Visualization