Default Dashboard

This guide explores the default dashboards provided by the Infraon Infinity platform in this guide. Infraon offers three dashboards: Asset Summary Dashboard, Default Dashboard, and Tickets Summary Dashboard. Dive into the details of each one below.

Asset Summary Dashboard

Overview

• Includes pre-built widgets for asset value, new purchases, expenses, IT asset summary, fixed assets, vendor details, and current-year purchases.

• Provides a visual representation of asset data through various widget types.

Data Exploration

• Click on widgets to view detailed device information, including hostname, asset ID, status, type, OS, manufacturer, and location.

• Utilize filter options within widgets to refine data display.

• Maximize widgets for a closer look at specific data points.

Asset Category Analysis

• Explore device categories like laptops, desktops, servers, and network equipment within purchase-related widgets.

• Click on specific categories for detailed breakdowns.

• Analyze asset trends and patterns across different widgets.

Default Dashboard

Components

• Features pre-built widgets for tickets, requests, problems, and changes.

• A decal section displays the ticket status (open, in progress, on hold, resolved, closed, approval).

Data Interaction

• Click on decal widgets to filter tickets and view details.

• Explore pie charts for ticket creation to resolution overview.

• Analyze ticket priority trends using bar charts.

• Interact with requests and problems and change widgets similarly to ticket widgets.

Data Insights

• Gain insights into ticket and request volumes and statuses.

• Identify trends and patterns in problem and change management.

• Utilize dashboard visualizations for quick data analysis.

Tickets Summary Dashboard

Dashboard Focus

• Dedicated dashboard for ticket-related metrics.

• Visualizes ticket creation and resolution trends.

• Provide ticket status and priority overviews.

Key Metrics

• Displays ticket creation and resolution comparison.

• Presents ticket status summary (open, in progress, resolved, etc.).

• Shows ticket distribution by priority.

Data Visualization

• Utilizes graphs and charts for data representation.

• Offers interactive elements for deeper data exploration.

• These are the default dashboards available in the Infraon Infinity platform.