> For the complete documentation index, see [llms.txt](https://docs.infraon.io/infraon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/infraon-help/explore-more/video-library-infraon-infinity/ticket-management.md).

# Ticket Management

This guide provides a detailed walkthrough of ticket management within the Infraon Infinity platform. 

{% embed url="<https://youtu.be/W1PBeVLjJOY>" %}

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Ticket Creation </td><td><a href="/pages/e4wzSWTYSw3L5GnKuaVP">Learn More</a></td><td><a href="/files/WcqbyzQM4PFsrS7vc4Ha">/files/WcqbyzQM4PFsrS7vc4Ha</a></td><td></td></tr><tr><td>Ticket Assignment </td><td><a href="/pages/V6Lw7IRisAG28F4Df6mU">Learn More</a></td><td><a href="/files/TjVpV6QOInqIuRQS8Nxt">/files/TjVpV6QOInqIuRQS8Nxt</a></td><td></td></tr><tr><td>Ticket Resolution </td><td><a href="/pages/PqAEiS0pL9GWedcskECz">Learn More</a></td><td><a href="/files/t4ucOFZ5LOcw4rQoI0qu">/files/t4ucOFZ5LOcw4rQoI0qu</a></td><td></td></tr><tr><td>Miscellaneous</td><td><a href="/pages/i0XQg7AzIUkhigBsRh0h">Learn More</a></td><td><a href="/files/ToKREiRcoxWmadgZvETu">/files/ToKREiRcoxWmadgZvETu</a></td><td></td></tr></tbody></table>

{% hint style="info" %}
Please refer to our detailed [User Manual ](/infraon-help/infinity-user-guide/ticket-management.md)for comprehensive documentation.&#x20;

For implementation assistance, view our [Step-by-Step ](/infraon-help/explore-more/use-cases/ticket-management.md)Integration Guide.
{% endhint %}