# Ticket Assignment

This guide explains the ticket assignment process within the Infraon Infinity platform, focusing on the Ticket Visibility section.

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## Manual

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## Automatic

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Please refer to our detailed [User Manual ](https://docs.infraon.io/infraon-help/infinity-user-guide/ticket-management)for comprehensive documentation.&#x20;

For implementation assistance, view our [Step-by-Step ](https://docs.infraon.io/infraon-help/explore-more/use-cases/ticket-management/ticket-assignment)Integration Guide.
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