# Ticket Creation

Infraon Infinity offers three primary methods for creating tickets.

## Created by Technician  

{% embed url="<https://youtu.be/cTQQh_Ol6j0>" %}

## Email to Incident&#x20;

{% embed url="<https://youtu.be/V88iX7Vh7NU>" %}

## Self Service Portal&#x20;

{% embed url="<https://youtu.be/cvegwO6ESdo>" %}

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Please refer to our detailed [User Manual ](https://docs.infraon.io/infraon-help/infinity-user-guide/ticket-management)for comprehensive documentation.&#x20;

For implementation assistance, view our [Step-by-Step ](https://docs.infraon.io/infraon-help/explore-more/video-library-infraon-infinity/ticket-management/ticket-creation)Integration Guide.
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