Mobile Device
The Mobile Device sub-module allows you to manage and monitor mobile assets, including Android and iOS devices.
Devices are automatically discovered when the mobile agent is installed and configured with the organization key. Once registered, the device is added as an asset and categorized based on its operating system.
The module provides visibility into device details, hardware information, installed applications, and location data (if enabled). It helps track mobile assets and ensures that device information is kept up to date through periodic agent synchronization.
Categories, Category Templates, and Custom Fields in the Mobile Device module function similarly to those available in the IT Assets module.
How does it work?
Mobile device management is enabled through the mobile agent installed on the device.
Install the mobile agent on the device.
Enter the organization key during setup.
The device registers with the system and is added under the Mobile Device section.
Devices are automatically categorized into Android or iOS based on the operating system.
The agent periodically syncs data with the system to update device details.
Based on the configured settings, the agent collects and updates:
Device information (name, OS, model, etc.)
Hardware details (battery, network, security, etc.)
Installed applications
Location data (if enabled)
The collected data is displayed in the respective tabs within the mobile device details page. Any configuration changes are applied during subsequent agent sync.
What you see on the screen
The Mobile Asset View page provides detailed information about a selected mobile device. It displays device details, ownership information, hardware data, installed applications, and location information (if enabled).
The information is organized into tabs such as Details, Hardware, and Application, allowing you to view specific aspects of the device. Data displayed on this page is collected by the mobile agent and updated periodically during agent synchronization.
Mobile Asset | Basic Details
Search
Enter the keyword in the search bar
Search mobile assets based on asset name, IP address, or other identifiers.
Filter
Click the filter icon → Select field and condition → Apply Filter
Filter mobile assets using fields such as CI ID, Asset Name, Asset ID, Agent Name, etc.
Mobile Device Configuration
Click to open the configuration sidebar → Enable/Disable toggles → Click Save
Allows you to control what data the mobile agent collects at the organization level.
Location: Collects the installed location, current location, and location history to track assets.
Device Details: Collects device model, OS, and general device information.
Security Details: Collects security posture, vulnerabilities, and compliance-related data.
Sensor Details: Collects sensor data, including battery status and connectivity information.
SIM Details: Collects SIM-related information such as status and provider.
Hardware Details: Collects hardware-related data, including device status and recovery details.
Network Details: Collects network information such as IP address and network type.
Battery Details: Collects battery health, charging status, and related metrics.
Only the enabled configurations are collected and synced by the mobile agent.
Actions
Scan, Search Asset, and Add Asset
Search by barcode: type the asset's code.
To scan and search for an asset, click the 'Scan and search asset' option, then use your phone to scan the QR code to initiate the asset search.
Export
Click to choose the category.
To export the data, click the 'Export' button, then choose the desired category, and finally download the CSV file containing the selected data.
Bulk Edit
Go to the Infraon Asset Card page -> Actions -> Bulk Edit.
Select the Category.
Download the CSV file (Excel sheet) and enter the Asset details in the sheet.
Upload the same edited CSV file.
Click Next -> Import -> Proceed with Valid Records.
To edit multiple assets' information or details at once.
Add Item
Click to open add options → Select method
Add mobile assets using: Single Asset: Manually create an asset. Import from CSV: Bulk upload multiple assets
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