> For the complete documentation index, see [llms.txt](https://docs.infraon.io/infraon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/infraon-help/infinity-user-guide/asset/user-asset-lifecycle.md).

# User Asset Lifecycle

The **User Asset Lifecycle** module provides complete visibility into all assets allocated to **individual users** throughout their lifecycle. It enables asset administrators, IT operations teams, and compliance teams to track current and historical asset assignments, monitor critical events, and enhance decision-making during offboarding, transfers, or audits.

This module consolidates every stage of the asset lifecycle — from onboarding to deallocation and end-of-life — capturing key events such as allocation, deallocation, transfers, hardware/software changes, incident logging, new service requests, patch or security updates, warranty expiry, and AMC expiry.

## **What do you see on the screen**

User Asset Lifecycle **| Basic Details**

![](/files/nGyJRTYF0IlFhQCVd1n0)

<table data-header-hidden><thead><tr><th width="159.4000244140625"></th><th width="233.2000732421875"></th><th></th></tr></thead><tbody><tr><td><strong>Label</strong></td><td><strong>Action</strong></td><td><strong>Description / Example</strong></td></tr><tr><td><strong>Search</strong></td><td>Click to input text.</td><td>Allows you to search for users in the lifecycle grid. You can search by Username, Email ID, or other identifiers.</td></tr><tr><td><strong>Filter</strong></td><td>Click to input text.</td><td><p>Provides advanced filtering options for refining results.</p><p><strong>Fields:</strong> Username, Email, Role, Department. <strong>Conditions:</strong> in, not in, equal to, not equal to, contains, not contains.</p></td></tr><tr><td><strong>Username</strong></td><td>View only</td><td><p>Displays the user’s login ID in the system. Often shown with an associated email ID.</p><p><strong>Example:</strong> 10034 / 10034@mail.com</p></td></tr><tr><td><strong>Assigned Assets</strong></td><td>View only</td><td><p>Shows the total assets currently allocated to the user. If multiple assets are assigned, only a few are listed, with the remainder summarized.</p><p><br><strong>Example:</strong> 461005193, +2 More</p></td></tr><tr><td><strong>Department Name</strong></td><td>View only</td><td><p>Displays the department to which the user belongs.</p><p><strong>Example:</strong> HR, Finance, IT, etc.</p></td></tr><tr><td><strong>Role</strong></td><td>View only</td><td><p>Shows the user’s role in the system (e.g., Requester, Admin, IT Manager).</p><p><strong>Example:</strong> Requester, Infraon Admin, Vendor Admin, etc.</p></td></tr><tr><td><strong>Is Active</strong></td><td>View only</td><td><p>Displays whether the user account is active or inactive. Represented with a toggle and status label.</p><p><strong>Example:</strong> Active (blue toggle ON), Inactive (grey toggle OFF)</p></td></tr><tr><td><strong>Last Login Time</strong></td><td>View only</td><td><p>Shows the most recent login timestamp of the user in the system.</p><p><strong>Example:</strong> Sep 10, 2025 11:56 AM.</p></td></tr></tbody></table>

### **Asset Ownership Views**

User Preferences also provide ownership-based filters that allow different personas to see assets depending on their relationship to the user.

**User Asset Lifecycle |** View Filters

| **Label**                | **Description / Example**                                                                                                                                                                                                                                      |
| ------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **All Users**            | <p>Displays the complete list of users in the system along with their currently assigned and historical assets.<br><br><strong>Example:</strong> An administrator selects All Users to audit asset allocations across the entire organization.</p>             |
| **Owned By Me**          | <p>Shows only the assets that are currently allocated to the logged-in user.<br><br><strong>Example:</strong> A requester chooses Owned By Me to review their assigned laptop and software history.</p>                                                        |
| **Owned By Requesters**  | <p>Displays assets owned by requesters (end users who raised service/incident requests).<br><br><strong>Example:</strong> A helpdesk engineer applies Owned By Requesters to identify which assets belong to the ticket raiser quickly.</p>                    |
| **Owned By Technicians** | <p>Displays assets assigned to technicians or IT staff members responsible for managing and supporting assets.<br><br><strong>Example:</strong> An IT Manager uses Owned By Technicians to check which assets are currently managed by their support team.</p> |

## **User Preferences**

This option in the **User Asset Lifecycle** module allows organizations to define filters that tailor the visibility of asset lifecycle events for different teams and user roles.

These preferences serve as organization-level filters, enabling teams to focus on the most relevant activities, such as assignments, transfers, support tickets, security checks, or end-of-life events.

### **Add User Preferences**

User Asset Preferences **| Basic Details**

<table data-header-hidden><thead><tr><th width="225.20001220703125"></th><th></th></tr></thead><tbody><tr><td><strong>Label</strong></td><td><strong>Description / Example</strong></td></tr><tr><td><strong>Assignment &#x26; Allocation</strong></td><td>Track when an asset is assigned, acknowledged, transferred, or returned by a user.<br><br><strong>Example:</strong> A laptop is assigned to an employee during onboarding and later returned during exit.</td></tr><tr><td><strong>Usage &#x26; Operations</strong></td><td>Monitor user activity on assets, including software installations, policy violations, and maintenance requests.<br><br><strong>Example:</strong> Track when unauthorized software is installed or when a patch request is raised.</td></tr><tr><td><strong>Movement &#x26; Transfer</strong></td><td>Log when users move assets to different locations, transfer them to others, or return them.<br><br><strong>Example:</strong> An employee shifts from the Bangalore office to the Delhi office, and their allocated device is updated accordingly.</td></tr><tr><td><strong>Support &#x26; Tickets</strong></td><td>Capture user-raised tickets, repair status updates, and issue resolutions.<br><br><strong>Example:</strong> A requester raises a ticket for a faulty monitor, and the lifecycle view shows the repair and resolution history.</td></tr><tr><td><strong>Security &#x26; Compliance</strong></td><td>Track user adherence to security policies, monitor encryption status, flag unauthorized access attempts, and log compliance audit results.<br><br><strong>Example:</strong> Record antivirus scans, detect policy violations, or log failed login attempts.</td></tr><tr><td><strong>End-of-Life &#x26; Recovery</strong></td><td>Track asset returns from users, reassignment after exit, and data wipe confirmations.<br><br><strong>Example:</strong> An employee’s laptop is collected, data-wiped, and reassigned to a new hire.</td></tr></tbody></table>

### **View User Preferences**

When you select a user in the **User Asset Lifecycle** page, the system displays detailed asset information and activity timelines. The following table explains each element:

![](/files/d1hHnkcbxmTlgX8ULffz)

| **Label**                           | **Action**                        | **Description / Example**                                                                                                                                                                                                                                                                                                                       |
| ----------------------------------- | --------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Filter**                          | Click to input criteria           | <p>Provides granular filtering of lifecycle events.<br><br><strong>Fields:</strong> Type, Component Type, Description, Users.</p>                                                                                                                                                                                                               |
| **Select Date Range**               | Click to select from the dropdown | <p>Allows filtering lifecycle events by time range.<br><strong>Options:</strong> Current Hour, Last 60 minutes, Today, Last 7 Days, Custom Range, etc.</p>                                                                                                                                                                                      |
| **User Preferences**                | Click to select a preference.     | <p>Filters lifecycle events by organizational categories (Assignment & Allocation, Usage & Operations, Movement & Transfer, Support & Tickets, Security & Compliance, End-of-Life & Recovery).<br><br><strong>Example:</strong> Selecting <em>Security & Compliance</em> displays only encryption, antivirus, or compliance-related events.</p> |
| **Allocated Assets**                | View only                         | <p>Displays assets currently allocated to the selected user. Includes details such as Asset Name, Serial Number, IP Address, Location/Entity, Allocation status, and deployment state.<br><br><strong>Example:</strong> APPLE IMAC PRO INF-190</p>                                                                                              |
| **Owned Assets**                    | View only                         | <p>Shows assets owned by the selected user. These are linked through ownership relationships (not just allocation). Includes details like Asset ID, Serial Number, IP, and current status.<br><br><strong>Example:</strong> Alex - INF-189</p>                                                                                                  |
| **Previously Allocated Assets**     | View only                         | <p>Displays assets that were previously assigned to the user but have since been deallocated or reassigned.<br><br><strong>Example:</strong> DESKTOP-H14QMPB</p>                                                                                                                                                                                |
| **Show Activity / Hide Activity**   | Click to expand/collapse.         | <p>Expands or collapses the lifecycle activity timeline for a specific asset. Shows historical changes and actions performed.<br><br><strong>Example:</strong> State Changed from Manage to Deploy, Status Changed from In Use to Allocation – Performed by Shikar, Sep 10, 2025 05:58 PM.</p>                                                  |
| **Status**                          | View only                         | <p>Displays whether the user is active or inactive.<br><br><strong>Example:</strong> Status: Is Active</p>                                                                                                                                                                                                                                      |
| **User Information (Name & Email)** | View only                         | <p>Displays basic details of the selected user, including display name and email ID.<br><br><strong>Example:</strong> Shikar Srivastava</p>                                                                                                                                                                                                     |
