Service Node

A corresponding Service Node is automatically created and added to the IT Asset module when a business service is successfully configured. This Service Node is a centralized asset view, representing the entire business service and its associated components.

The Service Node is a virtual asset consolidating all nodes configured within the Business Service. It helps users monitor, track, and manage the service as a single entity within the IT Asset inventory.

Feature

Description

Centralized Representation

The Service Node links all nodes and components added during Business Service configuration, presenting them as one logical asset.

Resources Tab

Displays all configured components (e.g., PostgreSQL, Redis, Kafka, etc.) within the service.

Status

Indicates whether the service is currently up or down, based on the status of all linked components.

Health

The overall service health percentage is calculated from active events and component status.

Events

Lists all alarms or issues triggered by components within the service.

Tickets

Shows any linked incident or problem tickets associated with the service.

Activity Logs

Captures a history of the service's actions, changes, and updates.

Logs

It contains raw monitoring logs and related system messages for auditing or troubleshooting.

This Service Node is system-generated and maintained automatically. Any updates to the Business Service configuration (such as adding or removing nodes) will be reflected in the linked Service Node.

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