Infraon Infinity
API DocsAdmin GuideUser GuideVideo LibraryResources
  • Infraon Documentation
  • Explore More
    • What's New
    • Use Cases
      • Dashboard
        • Default Dashboard
        • Add a Dashboard
        • Miscellaneous
      • Asset
        • IT & Fixed Asset
          • Asset Categories
          • Add Asset
            • Adding an Asset Manually
            • Adding an asset using CSV
            • Adding an asset using Inventory Agent
          • Miscellaneous
        • Software Inventory
        • Software License Management
        • CMDB view
      • Ticket Management
        • Ticket Creation
          • Created by Techician
          • Email to incident
          • Self Service Portal
          • Trigger Configuration
        • Ticket Assignment
          • Ticket Assignment (Manual)
          • Ticket Assignment (Automatic)
        • Ticket Resolution
        • Miscellaneous
    • Handbooks
    • Video Library: Infraon Infinity
      • Dashboard
      • Assets
        • IT & Fixed Asset
          • Add an Asset
        • Software Inventory
        • Software License
        • CMDB View
      • Ticket Management
        • Ticket Creation
        • Ticket Assignment
        • Ticket Resolution
        • Miscellaneous
      • Request Management
      • Problem Management
      • Change Management
      • Release Management
      • Event Management
      • Report
      • SLA Management
      • Network Diagram
      • Topology
      • Geomap
      • Infraon Configuration
        • General Settings
        • User Management
        • Service Management
        • Notifications
        • Infraon Automation
        • Bots
        • Organization
        • IT Operations
          • Advance Resource Configuration
          • Blacklist and Whitelist
          • Discovery
          • Diagnosis Tools
          • Device Credentials
          • Maintenance
          • Correlation Rules
          • Network Configuration
          • Thresholds
  • Infinity Admin Guide
    • Overview
    • Getting Started
      • Welcome to Infraon!
      • Know Infraon!
      • User's first login
  • Infraon Platform
    • Account Signup
    • CI Rule Configuration
    • Infraon URL
    • Login Settings
    • Module Prefix Configuration
    • Rebrand Infraon
    • Template Configuration
    • Vendor
    • SSP Configuration
  • Infinity User Guide
    • Introduction
    • Workspace
    • Dashboard
      • Widgets
      • Add a Dashboard
    • Asset
      • Asset Lifecycle
      • How does it work?
      • Asset Types
      • Asset Categories/Sub-Categories
      • Asset Grid Page
      • Add Asset/Add Item
      • Asset Information – SDH / PDH
      • Consumable Asset (Beta)
      • Software Assets
      • Software License
      • CMDB View
        • CI relationship in CMDB Downstream
        • CI relationship in CMDB Upstream
    • Contract Management
      • Add contract
    • NCCM
      • Download Job
      • Calendar View
    • IMACD (Beta)
      • Instructions to add a process
      • Gate pass
    • Ticket Management
      • Tickets
      • Add ticket
    • Request Management
      • Request
      • Add Request
    • Problem Management
      • Problem
      • Add Problem
    • Change Management
      • Change
      • Add Change
    • Log Management
      • Log Search
      • Log Stream
    • Release Management
      • What you see on the screen
      • Instructions to add a New Release
    • Event Management
      • Events
    • Report
      • How does it work
      • Add Report
    • Knowledge Base
      • Infraon's Knowledge Base
    • SLA Management
      • SLA
      • Profile
    • Geomap
      • What you see on the screen
    • Network Diagram (Beta)
      • How does it work?
    • Topology
      • Topological Links
    • Infraon Configuration
      • General Settings
        • Audits
        • Business Hours
        • Tag Management
        • API Registration
      • User Management
        • Department
        • Active users
        • Leaves
        • My Leaves
        • Password Policy
        • Requesters
        • Roles & Privileges
        • Teams
        • Users
        • Shift Configuration
      • Service Management
        • Service Catalogue
      • Notifications
        • Configure SMS
        • Configure SMTP
        • Messenger Audit
        • Trigger Configuration
      • Infraon Automation
        • Business Rule
          • Manual Service Mapping
        • Escalation
        • Email Integration
        • Customer Feedback Template
        • Mail Automator
        • Microsoft Outlook
        • Workflow
          • Advanced Options
          • Task Workflow
      • Bots
        • Bots assistance
        • Data Collector
        • Inventory Agent
      • Organization
        • Address Book
        • License
        • Asynchronous Task Manager
      • IT Operations
        • Advance Resource Configuration
        • Blacklist and Whitelist
        • CLI Jobs
        • Circuit Discovery
        • Device Credentials
        • Diagnosis Tools
        • Discovery
          • Automatic Discovery
          • Network Discovery
          • Windows Servers
          • Linux Servers
          • Hypervisor Monitoring
          • VMware
          • URL/ Web Services
          • Wireless Controller
        • Job Progress
        • Maintenance
        • Network Configuration
          • Baseline Scheduler
          • Configuration Comparison
          • Configuration File Compare
          • Configuration Parameters
          • Configuration Profile
          • Configuration Search
          • Configuration Template
            • What you see on the screen
            • How to write Command Portion in Template
            • Conditioning in Template
            • Guidelines for Configuration Template
            • Add Template
              • Miscellaneous
          • Generate MD5
          • Jobs Account Audit
          • OS Image
            • OS Image Download Scheduler
          • Configuration Trigger
          • Job(s) Retry Queue
          • Workflow Jobs
          • Rules
          • Rule Group
          • Policy
          • Manage Vulnerabilities
            • Vulnerabilities by CVE
            • Vulnerabilities by Assets
            • Vulnerabilities Database
          • Download Jobs
            • What you see on the screen
            • Add Download Job
          • Upload Jobs
            • What you see on the screen
            • Add Upload Job
          • Service Template
            • Service Job
          • Authentication Profile
          • Authorization Profile
        • Rules
          • Log Rule
          • Correlation Rule
        • Thresholds
        • Trap Configuration
      • Log Management
        • Log Multi-Index
        • Log Search
        • Log Stream
        • Export Configs
    • Marketplace (Beta)
      • Azure Active Directory
      • Infraon Dell
      • Google Workspace
      • Infraon JAMF
      • Infraon ServiceNow
      • Infraon Slack
      • Infraon Teams
      • Infraon WhatsApp
      • Infraon Ring Central
      • Infraon LDAP
      • Infraon JIRA
Powered by GitBook
On this page
  • What you see on the screen
  • Instructions to install the Inventory Agent

Was this helpful?

  1. Infinity User Guide
  2. Infraon Configuration
  3. Bots

Inventory Agent

As a part of the 'Getting Started,' you will be asked to install the inventory agent. All you must do is click 'Start' on the Quick Tutorial displayed for the selected agent. You can also install the agent from the 'Infraon Configuration' module.

What you see on the screen

This page provides a comprehensive view of the agents currently installed on various devices within the IT infrastructure. It is a central hub for monitoring agent health and managing their configurations.

Agent List | Details

Label

Description/ Example

Name

Quickly identify the specific device associated with each agent.

Last Heartbeat

Users can view the timestamp of the agent's most recent communication with the central server, indicating its current activity status.

CPU

Monitor the device's central processing unit (CPU) utilization.

Memory

Track the memory usage of the device.

Load

View the overall system load on the device.

Version

Identify the current version of the agent software installed on the device.

Actions

Edit

Modify the configuration settings for a specific agent.

Details

Access a detailed view of the agent's information and performance metrics.

Delete

Remove an agent from a device if necessary.

Install RDP Agent

This functionality allows users to deploy a Remote Desktop Protocol (RDP) agent on compatible devices, potentially enabling remote access capabilities.

Instructions to install the Inventory Agent

Inventory agent can be installed on the following devices:

  • Windows Agent - The inventory agent supports all Windows desktops/laptops, not Windows Servers. The agent can be installed on each device individually or in bulk through the Active Directory.

  • Mac OS Agent - It supports all Mac versions. The agent supports devices with both Intel-based chips and M-series chips.

  • Ubuntu(Linux) - Supports all Ubuntu desktops/laptops and servers.

The steps in installing an inventory agent are as follows:

Windows Device

  • Go to Infraon Configuration -> Bots -> Agents.

  • Click the 'Download Agent' icon.

  • Download the Windows Agent.

  • The agent is downloaded to your device as an MSI file.

  • Copy the Agent API token displayed on this page. Use it when the agent is installed.

  • Double-click on the downloaded MSI file to initiate installation.

  • Paste the Agent API token in the 'Organization Key' field and follow the prompts to finish the installation of the agent on your device.

  • Add the HTTP or HTTPS proxy server details if a proxy server is used to access the internet.

  • Provide the administrator's username and password to install the Infraon agent with admin privileges. If not provided, the Infraon agent will be installed on the local account with default privileges.

  • Once the agent is installed, ensure that the URL https://instance01.wss.infraon.app/' is added to the whitelist.

Mac OS

  • Go to Infraon Configuration -> Bots -> Agents.

  • Click the 'Download Agent' icon.

  • Download the Mac Agent.

  • The agent is downloaded as a package onto your device. The package includes the PKG file and the API token.

  • Double-click on the downloaded file to initiate installation. Provide your device credentials to confirm.

  • Once the agent is installed, ensure that the URL https://instance01.wss.infraon.app/' is added to the whitelist.

Ubuntu

  • Go to Infraon Configuration -> Bots -> Agents.

  • Click the 'Download Agent' icon.

  • Download the Ubuntu Agent.

  • Your agent has been downloaded as a DEB file. Open the Command center. Type 'sudo dpkg—i InfraonAgent.deb' to initiate installation. Copy the 'Agent Token' from Infraon. Paste this code when the command center prompts for 'Organization Key'.

Type 'y'(yes) to install missing dependencies.

Your agent has been successfully installed. To view installation logs, use the command 'journalctl—u infraonagent.service'.Ensure that the URL 'https://instance01.wss.infraon.app/' is added to the whitelist.

PreviousData CollectorNextOrganization

Last updated 8 months ago

Was this helpful?