Inventory Agent
As part of the 'Getting Started,' you will be asked to install the inventory agent. All you must do is click 'Start' on the Quick Tutorial displayed for the selected agent. You can also install the agent from the 'Infraon Configuration' module.
What you see on the screen
This page provides a comprehensive view of the agents currently installed on various devices within the IT infrastructure. It is a central hub for monitoring agent health and managing their configurations.
Inventory Agent | Basic Details
Name
View agent details
Displays the agent’s name and associated IP addresses. Selecting the row or clicking the details icon opens complete agent information.
Last Heartbeat
View heartbeat status
Shows when the agent last communicated with the platform. Example: 22 seconds ago, 2 months ago, etc.
CPU
View system usage
Displays the device's current CPU utilization where the agent is installed. Example: 8%.
Memory
View system usage
Shows memory utilization of the device. Example: 81.03%.
Load
View system load indicator.
Displays the agent load or performance status (Low, Medium, High). Example: Medium.
Version
View agent version
Displays the installed agent version and release date. Example: 1.0.7 (20251117).
Description
View or edit notes
Shows additional notes or description added for the agent.
Actions
Edit
Modify agent details
Opens the edit form to update name, description, or mapping details.
Details
Open agent information
Opens a detailed view showing system information, installed components, battery details, and agent properties.
Rescan
Trigger immediate data refresh.
Initiates a rescan for collecting updated data from the device, including CPU, memory, load, and battery information.
Install RDP / RDP Agent Running
Install or verify the RDP agent.
If the RDP agent is not installed, clicking initiates installation. If installed, it displays running status. Allows remote access, file transfer, and session management.
Redirect to Asset
Open the corresponding asset record
Navigates to the associated asset page in the Asset Management module.
Delete
Remove agent entry
Deletes the agent record from the Inventory Agent listing.
When the user clicks the Details icon, a detailed information panel opens.The following table describes each section and field displayed.
Inventory Agent | Details Page
Organization ID
View
Displays the unique organization identifier assigned to the agent. Example: 132356506XXXXX7775040.
Agent ID
View
Unique system-generated ID for the installed agent. Example: 5753EAF56201419C98XXXXX13D3321907.
Agent Version
View
Shows the installed Inventory Agent version. Example: 1.0.7.
Agent Build
View
Displays the agent's build number. Example: 20251117.
Installation Directory
View
Shows the directory path where the agent is installed. Example: C:\Program Files\Infraon Corp\InfraonAgent.
Agent Uptime
View
Displays the time elapsed since the agent last restarted. Example: Up since 12/9/2025 4:57:32 PM.
Utilization
CPU
View usage
Real-time CPU utilization of the device. Example: 8%.
Disk
View usage
Current disk usage percentage. Example: 85.31%.
Memory
View usage
Current memory utilization. Example: 81.03%.
Battery Info
View laptop battery status.
Shows battery percentage and condition if the device is a laptop. Example: 54%. Hidden for non-laptop devices.
System Info
Operating System
View
Displays OS name and edition. Example: Microsoft Windows 11 Pro.
System Uptime
View
Indicates the duration the system has been running since the last shutdown or restart.
Total Physical Memory
View
RAM on the device is installed. Example: 14.83 GB.
Free Physical Memory
View
Available RAM. Example: 2.81 GB.
Total Disk Size
View
Total disk storage capacity. Example: 475.48 GB.
Free Disk Size
View
Available free disk space. Example: 69.84 GB.
Network Interface Information
Expand/Collapse
Displays detailed network configuration of the device, including host name, DNS values, IP routing, adapters, MAC addresses, and media state.
Bulk Edit
From the Inventory Agent page, users can select multiple Infraon Inventory Agents and trigger the installation of the Patch Management Agent across all selected systems in a single action.
This enables bulk deployment of the patch agent without requiring individual asset-level installation.
Instructions to install the Inventory Agent
Inventory agent can be installed on the following devices:
Windows Agent - The inventory agent supports all Windows desktops/laptops, not Windows Servers. The agent can be installed on each device individually or in bulk through the Active Directory.
Mac OS Agent - It supports all Mac versions. The agent supports devices with both Intel-based chips and M-series chips.
Ubuntu(Linux) - Supports all Ubuntu desktops/laptops and servers.
The steps in installing an inventory agent are as follows:
Windows Device
Go to Infraon Configuration -> Bots -> Agents.
Click the 'Download Agent' icon.
Download the Windows Agent.
The agent is downloaded to your device as an MSI file.
Copy the Agent API token displayed on this page. Use it when the agent is installed.
Double-click on the downloaded MSI file to initiate installation.
Paste the Agent API token in the 'Organization Key' field and follow the prompts to finish the installation of the agent on your device.
Add the HTTP or HTTPS proxy server details if a proxy server is used to access the internet.
Provide the administrator's username and password to install the Infraon agent with admin privileges. If not provided, the Infraon agent will be installed on the local account with default privileges.
Once the agent is installed, ensure that the URL https://instance01.wss.infraon.app/' is added to the whitelist.
Mac OS
Go to Infraon Configuration -> Bots -> Agents.
Click the 'Download Agent' icon.
Download the Mac Agent.
The agent is downloaded as a package onto your device. The package includes the PKG file and the API token.
Double-click on the downloaded file to initiate installation. Provide your device credentials to confirm.
Once the agent is installed, ensure that the URL https://instance01.wss.infraon.app/' is added to the whitelist.
Ubuntu
Go to Infraon Configuration -> Bots -> Agents.
Click the 'Download Agent' icon.
Download the Ubuntu Agent.
Your agent has been downloaded as a DEB file. Open the Command center. Type 'sudo dpkg—i InfraonAgent.deb' to initiate installation. Copy the 'Agent Token' from Infraon. Paste this code when the command center prompts for 'Organization Key'.
Type 'y'(yes) to install missing dependencies.
Your agent has been successfully installed. To view installation logs, use the command 'journalctl—u infraonagent.service'.Ensure that the URL 'https://instance01.wss.infraon.app/' is added to the whitelist.
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