What you see on the screen

This page provides a comprehensive view of the agents currently installed on various devices within the IT infrastructure. It serves as a central hub for monitoring agent health and managing their configurations.

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Inventory Agent | Basic Details

Label	Action	Description / Example
Name	View agent details	Displays the agent’s name and associated IP addresses. Selecting the row or clicking the details icon opens complete agent information.
Last Heartbeat	View heartbeat status	Shows when the agent last communicated with the platform. Example: 22 seconds ago, 2 months ago, etc.
CPU	View system usage	Displays the device's current CPU utilization where the agent is installed. Example: 8%.
Memory	View system usage	Shows memory utilization of the device. Example: 81.03%.
Load	View system load indicator.	Displays the agent load or performance status (Low, Medium, High). Example: Medium.
Version	View agent version	Displays the installed agent version and release date.Example: 1.0.7 (20251117).
Description	View or edit notes	Shows additional notes or description added for the agent.
Actions
Edit	Modify agent details	Opens the edit form to update name, description, or mapping details.
Details	Open agent information	Opens a detailed view showing system information, installed components, battery details, and agent properties.
Rescan	Trigger immediate data refresh.	Initiates a rescan for collecting updated data from the device, including CPU, memory, load, and battery information.
Install RDP / RDP Agent Running	Install or verify the RDP agent.	If the RDP agent is not installed, clicking initiates installation. If installed, it displays running status. Allows remote access, file transfer, and session management.
Redirect to Asset	Open the corresponding asset record	Navigates to the associated asset page in the Asset Management module.
Delete	Remove agent entry	Deletes the agent record from the Inventory Agent listing.

When the user clicks the Details icon, a detailed information panel opens.The following table describes each section and field displayed.

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Inventory Agent | Details Page

Label	Action	Description / Example
Organization ID	View	Displays the unique organization identifier assigned to the agent. Example: 132356506XXXXX7775040.
Agent ID	View	Unique system-generated ID for the installed agent. Example: 5753EAF56201419C98XXXXX13D3321907.
Agent Version	View	Shows the installed Inventory Agent version. Example: 1.0.7.
Agent Build	View	Displays the agent's build number. Example: 20251117.
Installation Directory	View	Shows the directory path where the agent is installed.Example: C:\Program Files\Infraon Corp\InfraonAgent.
Agent Uptime	View	Displays the time elapsed since the agent last restarted.Example: Up since 12/9/2025 4:57:32 PM.
Utilization
CPU	View usage	Real-time CPU utilization of the device. Example: 8%.
Disk	View usage	Current disk usage percentage.Example: 85.31%.
Memory	View usage	Current memory utilization.Example: 81.03%.
Battery Info	View laptop battery status.	Shows battery percentage and condition if the device is a laptop.Example: 54%. Hidden for non-laptop devices.
System Info
Operating System	View	Displays OS name and edition.Example: Microsoft Windows 11 Pro.
System Uptime	View	Indicates the duration the system has been running since the last shutdown or restart.
Total Physical Memory	View	RAM on the device is installed.Example: 14.83 GB.
Free Physical Memory	View	Available RAM.Example: 2.81 GB.
Total Disk Size	View	Total disk storage capacity. Example: 475.48 GB.
Free Disk Size	View	Available free disk space. Example: 69.84 GB.
Network Interface Information	Expand/Collapse	Displays detailed network configuration of the device, including host name, DNS values, IP routing, adapters, MAC addresses, and media state.

Bulk Edit

Bulk Edit | Basic Details

Label	Action	Description / Example
Enable Inventory Scan	Select agents and click Enable Inventory Scan	Enables inventory scanning for selected agents to collect hardware and software details.
Disable Inventory Scan	Select agents and click Disable Inventory Scan	Disables inventory scanning for selected agents, stopping data collection.
Rescan	Select agents and click Rescan	Triggers an immediate inventory scan on selected agents to refresh asset data.
Install RDP Agent	Select agents and click Install RDP Agent	Installs the RDP agent to enable remote access and session management for selected agents.
Uninstall RDP Agent	Select agents and click Uninstall RDP Agent	Removes the RDP agent from selected agents, disabling remote access capability.
Enable Polling	Select agents and click Enable Polling	Enables periodic polling to monitor system metrics, including CPU, memory, and status.
Disable Polling	Select agents and click Disable Polling	Disables periodic polling for selected agents, stopping real-time monitoring updates.
Install Patch Management Agent	Select agents and click Install Patch Management Agent	Installs the patch management agent on selected systems to enable centralized patch deployment.
Install Log Agent	Select agents and click Install Log Agent	Installs the log agent to collect and forward logs for monitoring and analysis.
Uninstall Log Agent	Select agents and click Uninstall Log Agent	Removes the log agent from selected systems, stopping log collection.
Start Log Agent	Select agents and click Start Log Agent	Starts the log agent service to begin collecting and monitoring logs.
Stop Log Agent	Select agents and click Stop Log Agent	Stops the log agent service, pausing log collection on selected agents.