> For the complete documentation index, see [llms.txt](https://docs.infraon.io/infraon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/infraon-help/infinity-user-guide/infraon-configuration/general-settings.md).

# General Settings

The general settings module is a part of Infraon Configuration and is accessible by administrators and other users authorized by administrators. 

This module of Infraon consists of three additional modules. They are: 

* **Audits:**  Infraon monitors and records every user's actions. Only the administrator can access these audits. 
* **Business Hours:** Configure business hours to control SLAs and better efficient work allocation. 
* **Tag Management:**  Tagging is a way of grouping assets, users, etc. Tags can be applied to multiple categories across Infraon. 
* **Template: L**ets administrators create predefined templates to standardize and speed up recurring processes across modules like Ticket, Request, Change, Release, and Risk.

Let's see each of these in detail.