# Use Cases

## Business Rule for CMDB

The **CMDB (Configuration Management Database)** module in Infraon platform is designed to maintain a structured repository of all configuration items (CIs) within an IT environment. These CIs can include assets such as laptops, servers, routers, and applications, along with their relationships and dependencies.

A **Business Rule** in Infraon defines an automation logic that performs actions when certain conditions are met. In the CMDB module, business rules can be applied to **assets** for activities such as:

* Auto-updating tags and properties
* Assigning ownership
* Enabling workflows based on asset data
* Triggering changes when predefined criteria are satisfied

### Objective of This Use Case

This use case demonstrates how to **automatically assign values to discovered assets** (such as Asset Tag, Owner, and User Tag) based on their **IP Address**. This helps:

* Automatically categorize assets during discovery
* Assign ownership without manual intervention
* Maintain consistency in asset metadata

### Scenario

An organization wants to automatically assign specific properties to all IT assets discovered within a certain **IP address range**. For example:

* Any device within the IP range 192.168.50.1 should be tagged as an **HP** asset.
* The **technician Alex** should be assigned as the asset owner.
* The asset should also be grouped under the **DevOps** user tag for better filtering and reporting.

### Configuration Steps

| **Field**       | **Value**           | **Description**                                                      |
| --------------- | ------------------- | -------------------------------------------------------------------- |
| **Module**      | CMDB                | Selects the CMDB module to apply the rule to asset-level records.    |
| **Type**        | Set Value           | Specifies that values will be auto-filled when the condition is met. |
| **Rule Name**   | Auto-Tag HP Assets  | A custom, descriptive name for the rule.                             |
| **Description** | \[Optional]         | Brief description for internal reference.                            |
| **Is Enable**   | ON (Toggle Enabled) | Ensures the rule is active and will run automatically.               |

#### Rule Setup: When Condition

| **Field**  | **Operator** | **Value**    | **Description**                                                                    |
| ---------- | ------------ | ------------ | ---------------------------------------------------------------------------------- |
| IP Address | In Range     | 192.168.50.1 | The condition checks if the asset IP matches this value (or falls within a range). |

#### Then: Value Update To (Actions)

| **Field**            | **Value to Set** | **Description**                                                              |
| -------------------- | ---------------- | ---------------------------------------------------------------------------- |
| **Asset Tag**        | HP               | Automatically tags the asset with “HP” to classify it by vendor or type.     |
| **Owner/Technician** | Alex             | Assigns Abdul as the default technician or owner responsible for this asset. |
| **User Tag**         | DevOps           | Applies the DevOps tag for segmentation or automation.                       |

{% hint style="info" %}
You can add multiple conditions and actions using the "+" and "−" icons in the rule builder interface.
{% endhint %}

![](/files/lFvxy22CX37WncnT5rvb)

### How It Works

Once the rule is enabled:

* Infraon continuously monitors assets being discovered or updated in the CMDB.
* If an asset's IP address matches the defined rule (192.168.50.1), the system automatically updates the configured fields (Asset Tag, Owner/Technician, User Tag).
* This ensures that the asset is properly categorized and assigned **without manual input**.

{% hint style="info" %}

* Business Rules in the CMDB apply to all discovered or imported asset records.
* Multiple conditions can be added using logical AND.
* Values are updated only when the condition is matched during asset data sync, update, or manual addition.
  {% endhint %}

## **Business Rule for Delegation Approval**

[Click here ](/infraon-help/infinity-user-guide/ticket-management/tickets.md#business-rule-for-delegation)to view.

## **Business Rule for Model Year–Based End-of-Life**

This use case explains how to automatically calculate and update the **End of Life (EOL)** date for assets using the **Model Year** field. It is useful when acquisition or purchase dates for existing assets are unavailable.

The business rule evaluates the asset category and applies a predefined lifecycle period to determine the expected EOL date.

Example Lifecycle Rules:

* **Laptop →** Model Year + 5 Years
* **Desktop →** Model Year + 7 Years
* **Monitor →** Model Year + 10 Years

{% hint style="warning" %}
If the **Model Year** is blank or if the End-of-Life value is manually entered, the automatic calculation will not be applied.
{% endhint %}

### Why Use This Rule?

Use this rule to:

* Standardize lifecycle estimation across assets
* Automatically maintain End-of-Life values
* Reduce manual updates for large asset inventories
* Improve replacement planning and reporting
* Maintain activity history for EOL updates

### Steps to Configure the Business Rule

* Navigate to **Infraon Configuration → Infraon Automation → Business Rule.**
* Click **Add Business Rule.**

In the Rule details section, enter the required information:

#### **Add Rule |** Basic Details

<table><thead><tr><th width="157">Label</th><th width="228.5999755859375">Action</th><th>Description / Example</th></tr></thead><tbody><tr><td><strong>Rule Name</strong></td><td>Enter value</td><td>Specify a name for the rule.<br><br><strong>Example:</strong> End of Life Auto-Update</td></tr><tr><td><strong>Module</strong></td><td>Select from the dropdown</td><td>Choose CMDB.</td></tr><tr><td><strong>Type</strong></td><td>Select from the dropdown</td><td>Choose Set Value.</td></tr><tr><td><strong>Precedence</strong></td><td>Select value</td><td>Define the execution priority if multiple rules exist.</td></tr><tr><td><strong>Description</strong></td><td>Enter text</td><td>Add a short summary of the rule purpose.</td></tr><tr><td><strong>Is Enable</strong></td><td>Toggle On</td><td>Enables the business rule.</td></tr></tbody></table>

#### **Configure Rule |** Add Rule

Under Rule Setup, define when the rule should execute.

<table><thead><tr><th width="131.4000244140625">Field</th><th width="192.79998779296875">Action</th><th>Description / Example</th></tr></thead><tbody><tr><td><strong>When</strong></td><td>Select field</td><td>Choose the asset category field such as Device Type.</td></tr><tr><td><strong>Condition</strong></td><td>Select operator</td><td><strong>Example:</strong> Contains</td></tr><tr><td><strong>Value</strong></td><td>Enter value</td><td><strong>Example:</strong> Laptop</td></tr><tr><td><strong>And</strong></td><td>Add condition</td><td>Add additional filters, such as Make contains Lenovo, if required.</td></tr></tbody></table>

#### **Configure Value |** Add Rule

Define which field should be updated automatically.

| Field                    | Action       | Description / Example                  |
| ------------------------ | ------------ | -------------------------------------- |
| **Then Value Update To** | Select field | Choose End of Life.                    |
| **Reference Field**      | Select field | Choose Model Year.                     |
| **Add Years**            | Enter value  | **Example:** 5 for Laptop assets.      |
| **Add Months**           | Enter value  | Optional. Leave blank if not required. |

![](/files/f29832fa335f7422324fc9b6972805b207e254aa)

### Result

Once configured:

{% hint style="success" %}

* Assets with a valid **Model Year** automatically receive an End-of-Life date.
* Updated values are visible in the **Asset View page.**
* The Model Year field is available in CSV Import, Export, and Bulk Edit.
* Changes are recorded in the Activity Log for traceability.
  {% endhint %}


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