> For the complete documentation index, see [llms.txt](https://docs.infraon.io/infraon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/infraon-help/infinity-user-guide/infraon-configuration/infraon-automation/microsoft-outlook.md).

# Microsoft Outlook

Follow the below steps to forward emails from MS Outlook. 

## **Forward from Outlook**

From the MS Outlook application, click on Settings>View all Outlook settings.

* Select Mail > Forwarding.
* Select 'Enable Forwarding.'
* Enter your Infraon Helpdesk email address (from the 'Getting Started' part of Infraon).
* Check the 'Keep a copy of forwarded messages' if required.
* Click 'Save.'

{% hint style="info" %}
**Note:** Outlook requires administrator permission to set up forwarding outside the organization if a company manages your email address.
{% endhint %}