# Microsoft Outlook

Follow the below steps to forward emails from MS Outlook. 

## **Forward from Outlook**

From the MS Outlook application, click on Settings>View all Outlook settings.

* Select Mail > Forwarding.
* Select 'Enable Forwarding.'
* Enter your Infraon Helpdesk email address (from the 'Getting Started' part of Infraon).
* Check the 'Keep a copy of forwarded messages' if required.
* Click 'Save.'

{% hint style="info" %}
**Note:** Outlook requires administrator permission to set up forwarding outside the organization if a company manages your email address.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.infraon.io/infraon-help/infinity-user-guide/infraon-configuration/infraon-automation/microsoft-outlook.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.