Diagnosis Tools
Used to identify, analyze, and troubleshoot problems or issues in various systems, devices, or networks.
Ping
A method of determining latency or the amount of time it takes for data to travel between two devices or across a network.
Infraon uses the Ping option, a diagnostic tool that checks if your device is reachable. Infraon sends a data packet to the device and, in return, receives a data packet if the connection is complete.
How to perform PING Diagnosis
Click ‘Ping’ and enter the following details:
Label
Description/ Example
IP Address
A unique number identifying your device.
Data Collector
Select from the drop-down box.
Count
Select the count preferred.
Packet Size
Select the required one in either of 16/32/64…
Timeout
The number of seconds post which Infraon stops attempting to reach the device.
Click ‘Test’. The test results will be displayed in real time.
SNMP Walk/MIB Walk
Utilized to oversee and control network devices interconnected via an IP network.
Infraon uses SNMP, an application that queries the network for a tree of information about a selected device.
How to perform SNMP Diagnosis
Click ‘SNMP Walk’ and enter the following details:
Label
Description/ Example
IP Address
A unique number identifying your device.
Data Collector
Select from the drop-down box.
OIDS
Object Identifiers
Port
The default value is auto-populated. This, however, can be changed.
Version
Select the required version.
Read Community
Enter the confidential credential.
Write Community
Enter the confidential credential.
Get Bulk
Selecting this would configure for all the items.
Get
Selecting this would configure for one single item.
Retries
Selecting this would automatically repeat an action until it succeeds.
Click ‘Test’. The test results will be displayed in real time.
SSH Check
A communication protocol for computer networks that facilitates data exchange and interaction between two computers.
How to perform SSH Diagnosis
Click ‘SSH Check’ and enter the following details:
Label
Description/ Example
IP Address
A unique number identifying your device.
Data Collector
Select from the drop-down box.
Port
The default value is auto-populated. This, however, can be changed.
Login Name
Enter your selected login name.
Password
Enter the password.
Login Prompt
Enter the login Prompt.
Enable Password
Enter the Enable Password.
Enable Prompt
Enter the Enable Prompt.
Timeout
The number of seconds post which Infraon stops attempting to reach the device.
Retries
Selecting this would automatically repeat an action until it succeeds.
Hash Key
Input the required Hash Key for authentication.
Click ‘Test’. The test results will be displayed in real time.
WMI Check
Microsoft's specifications for centralized management of devices and applications in Windows networks.
How to perform WMI Diagnosis
Click ‘WMI Check’ and enter the following details:
Label
Description/ Example
IP Address
A unique number identifying your device.
Data Collector
Select from the drop-down box.
Login Name
Enter your selected login name.
Password
Enter the password.
Timeout
The number of seconds post which Infraon stops attempting to reach the device.
WinRM
Windows Remote Management
WMIC
Windows Management Instrumentation
Authentication Type
Select from the given drop-down box.
Transport Method
Select from the given drop-down box.
WinRM Port
Enter the WinRM Port details.
Authentication Level
Select from the given drop-down box.
Impersonation Level
Select from the given drop-down box.
Click ‘Test’. The test results will be displayed in real time.
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