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  1. Infinity User Guide
  2. Infraon Configuration
  3. IT Operations

Maintenance

Maintenance refers to the ongoing process of inspecting, repairing, and optimizing equipment or software to ensure reliability, performance, and longevity. Thus, maintenance minimizes downtime and prevents potential issues. 

Maintenance involves the deliberate shutdown of a device for a specific purpose or action, often driven by a scheduled event or a particular requirement. During maintenance, alarms are suspended, and polling operations are halted on the device undergoing maintenance. This measure is undertaken to prevent the occurrence of extraneous alerts and to ensure that any unnecessary activities are averted, enhancing the overall efficiency of the maintenance operation. 

What you see on the screen

Refer to the following table for more information: 

Label 

Description/ Example 

Reason 

Mention the reason for the maintenance 

No. Of Assets 

Mention the number of assets for maintenance 

Status 

Status is changed as per the maintenance.  

Maintenance Window 

The date will be displayed i.e. To – From date. 

Click on the ‘action’; tab and click the ‘edit’ or ‘delete’ icon. 

In Edit, there are two tabs mentioned below: 

Asset Details | Schedule 

  • Write the reason for the maintenance. 

  • Select ‘Mask Alarm’ or ‘Stop polling’ and click ‘Next’ 

Mask Alarm: A mask alarm is a condition where no alarm signals are intended to activate. This implies that the system operates under circumstances that prevent any alarm triggers. 

Stop Polling: Stop polling refers to an elective intermediary action positioned between the "mask alarm" and itself. When the verification is selected, polling operations are suspended; however, if the checkbox remains unmarked, polling continues, though an alarm won't be generated even if it aligns with the threshold. 

Asset Details | Schedule 

  • Click on the ‘Calendar’ icon to select the start time and select the time. 

  • Click on the ‘Calendar’ icon to select the end Time and select the time. 

  • Click ‘Submit’  

Maintenance can be deleted by clicking the ‘delete’ icon from the action tab.  

Note: A corresponding maintenance icon becomes visible on the device interface when a device enters a maintenance state. Selecting the maintenance icon cesses polling operations; if the checkbox is activated, polling is suspended, and data remains empty. 

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Last updated 8 months ago

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