list-timelineJobs Account Audit

The Job(s) Account audit is User account-based audit information. From the “Audits” menu, click “Job(s) Account Audit.”

This page captures and displays audit information on actions performed on the target device through Download Jobs, Upload Jobs, Trigger & Network Diagnosis.

Job(s) account audit displays the below information:

  • Device IP Address

  • Device Account

  • Connection Protocol

  • Password

  • Enable Password

  • Connect Time

  • Connect Status

  • Task Owner

  • Job Type

  • Job Name

  • User IP Address

  • Process

  • Connect for (reason given by the user)

  • Failure Message

MSP-Based Visibility

MSP support in Job(s) Retry Queue ensures retry job entries are visible only within the user’s MSP scope.

When MSP is enabled, retry jobs are filtered by Customer or Entity mapping. When MSP is disabled, retry jobs follow organization visibility rules.

Scope
When MSP is Enabled
When MSP is Disabled

Customer User

Can view audit records only for assets mapped to their Customer.

Visibility follows organization-level access. No MSP filtering applied.

Entity User

Can view audit records only for assets mapped to their Entity.

Visibility follows organization-level access. No MSP filtering applied.

Organization User

Can view audit records for all assets within the organization.

Can view audit records for all assets within the organization.

Data Filtering

Audit records are filtered based on Asset → Job → MSP mapping.

No MSP-based filtering.

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