Configure SMS

The Configure SMS module allows administrators to integrate and manage SMS gateway services within Infraon Infinity. It is used to configure SMS delivery settings for sending notifications, alerts, OTPs, approvals, ticket updates, and other platform messages.

The module supports:

• Global SMS configurations

• Customer-specific SMS configurations

• SMSGateway and SMPPGateway integrations

• Primary and Secondary gateway setup

• SMS configuration testing before activation

How does it work?

The Configure SMS module connects Infraon Infinity with external SMS service providers. Administrators can configure the required gateway details, request parameters, authentication headers, and delivery settings based on the SMS provider.

The module supports two SMS configuration types:

• SMS Gateway – Uses API/HTTP-based SMS integrations.

• SMPP Gateway – Uses SMPP protocol-based enterprise SMS communication.

Each configuration can include:

• Primary Gateway

• Secondary Gateway (Failover)

Once the configuration details are added, administrators can move to the Test section to validate SMS delivery before saving the configuration.