> For the complete documentation index, see [llms.txt](https://docs.infraon.io/infraon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/infraon-help/infinity-user-guide/infraon-configuration/notifications/configure-sms.md).

# Configure SMS

The Configure SMS module allows administrators to integrate and manage **SMS gateway services** within Infraon Infinity. It is used to configure SMS delivery settings for sending notifications, alerts, OTPs, approvals, ticket updates, and other platform messages.

The module supports:

* Global SMS configurations
* Customer-specific SMS configurations
* **SMS**Gateway and **SMPP**Gateway integrations
* Primary and Secondary gateway setup
* SMS configuration testing before activation

## **How does it work?**

The Configure SMS module connects Infraon Infinity with external **SMS service** providers. Administrators can configure the required gateway details, request parameters, authentication headers, and delivery settings based on the SMS provider.

The module supports two SMS configuration types:

* **SMS Gateway –** Uses API/HTTP-based SMS integrations.
* **SMPP Gateway –** Uses SMPP protocol-based enterprise SMS communication.

Each configuration can include:

* Primary Gateway
* Secondary Gateway (Failover)

Once the configuration details are added, administrators can move to the **Test** section to validate SMS delivery before saving the configuration.