Configure SMTP

Configuring SMTP server information is mandatory when sending out email notifications from Infraon. SMTP server configuration is a part of 'Getting Started' with Infraon. Mails sent to this address are converted as Incidents. This email address also acts as a reply to the mail address for all customer communication. Before configuring, ensure that you have the below details from your service provider:

Host Name
Host Username
Password
Port

There are two options within the SMTP server configuration. You can configure your existing email address onto Infraon or set up a new one using Infraon's email server.

Instructions to 'Configure SMTP'

Go to Infraon Configuration -> Notifications -> Configure SMTP

On the page, either use the Microsoft OAuth login or manually enter API credentials.

Microsoft OAuth

Click to log in using the Microsoft account.

Enter the Microsoft credentials and grant the appropriate permissions to configure the SMTP configuration easily.

Other

There are two tabs in the SMTP configuration.

Configuration | Test

Label

Action

Description/Example

SMTP Hostname*

Add the SMTP Hostname.

The service provider usually gives this.

SMTP Host Username*

Add the SMTP Host Username.

The service provider usually gives this.

SMTP Host Password*

Provide the SMTP password.

The service provider usually gives this.

Sender Email*

Add Sender's email address.

Mails sent through Infraon are delivered with the specified email address as the sender.

SMTP Host Port*

Add SMTP host's port details.

Use the toggle option to enable SSL or TSL encryption.

Authentication Type

Select the authentication type from the drop-down

Basic Authentication and OAuth2 Microsoft. Configure SMTP with Office 365 is now seamless, requiring Client Secret, Tenant ID, Client ID, and Authority.

Configuration | Test

Label

Action

Description/Example

Test

Test the entered credentials.

Click 'Test' to send a test mail to authenticate the configured email credentials.

Once the test is successful, click 'Submit' to save the configuration.

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Instructions to 'Configure SMTP'

Go to Infraon Configuration -> Notifications -> Configure SMTP

On the page, either use the Microsoft OAuth login or manually enter API credentials.

Microsoft OAuth

Click to log in using the Microsoft account.

Enter the Microsoft credentials and grant the appropriate permissions to configure the SMTP configuration easily.

Other

There are two tabs in the SMTP configuration.

Configuration | Test

Label

Action

Description/Example

SMTP Hostname*

Add the SMTP Hostname.

The service provider usually gives this.

SMTP Host Username*

Add the SMTP Host Username.

The service provider usually gives this.

SMTP Host Password*

Provide the SMTP password.

The service provider usually gives this.

Sender Email*

Add Sender's email address.

Mails sent through Infraon are delivered with the specified email address as the sender.

SMTP Host Port*

Add SMTP host's port details.

Use the toggle option to enable SSL or TSL encryption.

Authentication Type

Select the authentication type from the drop-down

Basic Authentication and OAuth2 Microsoft. Configure SMTP with Office 365 is now seamless, requiring Client Secret, Tenant ID, Client ID, and Authority.

Configuration | Test

Label

Action

Description/Example

Test

Test the entered credentials.

Click 'Test' to send a test mail to authenticate the configured email credentials.

Once the test is successful, click 'Submit' to save the configuration.