> For the complete documentation index, see [llms.txt](https://docs.infraon.io/infraon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/infraon-help/infinity-user-guide/marketplace/ldap.md).

# LDAP

Infraon Infinity is now integrating with LDAP to streamline user management. This integration will allow users to directly add end-users from LDAP to the Infraon portal, eliminating the need for manual data entry. Additionally, users can view requester details directly within the Infraon platform, improving visibility and simplifying the approval process.

## How to Install <a href="#toc174553380" id="toc174553380"></a>

### **Installation Steps:**

**STEP 1:** Log in to your Infraon Infinity account. On the left panel, click on the ‘Marketplace’ tab and select **“LDAP”** integration.&#x20;

<figure><img src="/files/Gccpf5R9s9xQJJLZdBId" alt=""><figcaption></figcaption></figure>

**STEP 2:** After clicking the tab, click on Install.

![](/files/8fbXCx8GbxbJqu4LXKFL)

**STEP 3:** Now, in the LDAP configuration tab, enter the credentials, LDAP URL/ IP Address, Port, User Name, Password, Base DN, Advance Search, and Role as prompted in the respective call-out boxes.

![](/files/zqkv8pbDddwcwMwGEbha)

**STEP 4:** Once the credentials have been filled, click ‘Verify’ to proceed.

<figure><img src="/files/pyMXdDU7K4sn08yRkqxD" alt=""><figcaption></figcaption></figure>

**STEP 5:** In the Requester tab, select the adjacent fields dropdown to map column with the related fields on Infraon Infinity.

The same data can be previewed in the next column.

![](/files/sJjilcIzyqbzdmhlG2YX)

{% hint style="info" %}
**Note:** Clicking ‘Change User’ lets you preview data from another user's perspective. This can be helpful for troubleshooting access issues, understanding user experience, or verifying data accuracy across different accounts.
{% endhint %}

![](/files/bZCw4ejrdM3XVHFfctGC)

Select a user to import their default profile information. Once selected, click ‘Apply’ to make changes.

<figure><img src="/files/PfRQER84PUxcOfle8fKH" alt=""><figcaption></figcaption></figure>

**STEP 6:** Once all the necessary details have been filled in, clicking the "Submit" button will finalize the configuration process for this integration.

![](/files/D5OCdet5lNbZmIV6kWLF)

**STEP 7:** After completing the configuration, synchronize by clicking "Sync Now" to import requester data into Infraon Infinity. Clicking "Sync Now" will trigger the import process.

![](/files/bfadbd0a10bbab184eebb08098d183641b090353)

The integration is now completed.

### **Schedule Sync**

The **Schedule Sync** option enables administrators to automate LDAP synchronization at predefined intervals.

![](/files/9e63b0dcf799b37d1b5fbf673bca5753c2a20332)

<table><thead><tr><th width="160.20001220703125">Label</th><th width="221">Action</th><th>Description / Example</th></tr></thead><tbody><tr><td><strong>Schedule Mode</strong></td><td>Select from Once, Every, Daily, Weekly, or Monthly</td><td>Defines how often synchronization runs.<strong>Example:</strong> Select Daily to sync every day.</td></tr><tr><td><strong>Date &#x26; Time</strong></td><td>Select a date and time.</td><td>Choose when the synchronization should start.<strong>Example:</strong> 2025-09-18, 03:20 PM (Asia/Kolkata).</td></tr><tr><td><strong>Active Toggle</strong></td><td>Enable/Disable</td><td>Ensures the schedule is active. Disable if you don’t want the scheduled sync to run temporarily.</td></tr><tr><td><strong>Update Schedule</strong></td><td>Click to save schedule settings</td><td>Confirms and activates the sync schedule.</td></tr></tbody></table>

Once saved, the system will display the next scheduled run at the bottom of the window.

### **Export Unsynced Data**

Export provides a quick way to download records that failed to sync between LDAP and Infraon Infinity.

![](/files/15ff0aea0a0d01027d592a8478327edca0c79f06)

<table><thead><tr><th width="141">Label</th><th width="213.4000244140625">Action</th><th>Description / Example</th></tr></thead><tbody><tr><td><strong>Export</strong></td><td>Click to generate CSV</td><td>Downloads a CSV file of all unsynced users.</td></tr><tr><td><strong>Data Content</strong></td><td>Auto-populated</td><td>Contains details of users not synchronized due to invalid configurations, missing values, or duplicates.</td></tr><tr><td><strong>Usage</strong></td><td>Troubleshooting reference</td><td>Helps admins identify sync issues, fix configurations, and re-run the synchronization. Example: CSV may list users missing the email attribute.</td></tr></tbody></table>

{% hint style="info" %}

* The export does not alter or clean any data.
* The CSV reflects only the most recent unsynced data at the time of export.
* Duplicate records may appear if they exist in the source LDAP system.
  {% endhint %}


---

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