> For the complete documentation index, see [llms.txt](https://docs.infraon.io/it-asset-management/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/it-asset-management/user-guide/infraon-configuration/infraon-automation/workflow.md).

# Workflow

Workflows act as visual flowcharts of processes within Infraon. They are designed to automate and visualize a multi-step process as a sequence of activities, such as assigning  triggering email or SMS notifications, and requesting approvals.&#x20;
