# Infraon NCCM ## NCCM User Manual - [Product Documentation](https://docs.infraon.io/nccm/product-documentation.md) - [Overview](https://docs.infraon.io/nccm/admin-guide/overview.md) - [Getting Started](https://docs.infraon.io/nccm/admin-guide/getting-started.md) - [Welcome to Infraon!](https://docs.infraon.io/nccm/admin-guide/getting-started/welcome-to-infraon.md) - [Know Infraon!](https://docs.infraon.io/nccm/admin-guide/getting-started/know-infraon.md) - [User's first login](https://docs.infraon.io/nccm/admin-guide/getting-started/users-first-login.md) - [My Profile](https://docs.infraon.io/nccm/admin-guide/getting-started/users-first-login/my-profile.md) - [Infraon Platform](https://docs.infraon.io/nccm/admin-guide/infraon-platform.md) - [Account Signup](https://docs.infraon.io/nccm/admin-guide/infraon-platform/account-signup.md) - [CI Rule Configuration](https://docs.infraon.io/nccm/admin-guide/infraon-platform/ci-rule-configuration.md) - [Customer Registration](https://docs.infraon.io/nccm/admin-guide/infraon-platform/customer-registration.md) - [Feature Configuration](https://docs.infraon.io/nccm/admin-guide/infraon-platform/feature-configuration.md) - [Login Settings](https://docs.infraon.io/nccm/admin-guide/infraon-platform/login-settings.md) - [Infraon URL](https://docs.infraon.io/nccm/admin-guide/infraon-platform/infraon-url.md) - [Rebrand Infraon](https://docs.infraon.io/nccm/admin-guide/infraon-platform/rebrand-infraon.md) - [SSP Configuration](https://docs.infraon.io/nccm/admin-guide/infraon-platform/ssp-configuration.md) - [System Configuration](https://docs.infraon.io/nccm/admin-guide/infraon-platform/system-configuration.md) - [Template Configuration](https://docs.infraon.io/nccm/admin-guide/infraon-platform/template-configuration.md) - [Vendor](https://docs.infraon.io/nccm/admin-guide/infraon-platform/vendor.md) - [Introduction](https://docs.infraon.io/nccm/user-guide/introduction.md) - [Dashboard](https://docs.infraon.io/nccm/user-guide/dashboard.md) - [Add a Dashboard](https://docs.infraon.io/nccm/user-guide/dashboard/add-a-dashboard.md) - [Asset](https://docs.infraon.io/nccm/user-guide/asset.md) - [Asset Lifecycle](https://docs.infraon.io/nccm/user-guide/asset/asset-lifecycle.md) - [How does it work?](https://docs.infraon.io/nccm/user-guide/asset/how-does-it-work.md) - [Asset Types](https://docs.infraon.io/nccm/user-guide/asset/asset-types.md) - [Asset Categories/Sub-Categories](https://docs.infraon.io/nccm/user-guide/asset/asset-categories-sub-categories.md) - [Category Template](https://docs.infraon.io/nccm/user-guide/asset/asset-categories-sub-categories/category-template.md) - [Custom Field](https://docs.infraon.io/nccm/user-guide/asset/asset-categories-sub-categories/custom-field.md) - [Asset Grid Page](https://docs.infraon.io/nccm/user-guide/asset/asset-grid-page.md) - [Add Asset/Add Item](https://docs.infraon.io/nccm/user-guide/asset/add-asset-add-item.md) - [Asset Information](https://docs.infraon.io/nccm/user-guide/asset/asset-information.md) - [NCCM](https://docs.infraon.io/nccm/user-guide/nccm.md) - [Download Job](https://docs.infraon.io/nccm/user-guide/nccm/download-job.md) - [Calendar View](https://docs.infraon.io/nccm/user-guide/nccm/calendar-view.md) - [Configuration Templates](https://docs.infraon.io/nccm/user-guide/nccm/configuration-templates.md) - [Upload Jobs](https://docs.infraon.io/nccm/user-guide/nccm/upload-jobs.md) - [CLI Jobs](https://docs.infraon.io/nccm/user-guide/nccm/cli-jobs.md) - [Authentication Profile](https://docs.infraon.io/nccm/user-guide/nccm/authentication-profile.md) - [Authorization Profile](https://docs.infraon.io/nccm/user-guide/nccm/authorization-profile.md) - [Vulnerabilities](https://docs.infraon.io/nccm/user-guide/nccm/vulnerabilities.md) - [Policies](https://docs.infraon.io/nccm/user-guide/nccm/policies.md) - [Change Management](https://docs.infraon.io/nccm/user-guide/change-management.md) - [Change](https://docs.infraon.io/nccm/user-guide/change-management/change.md) - [Add Change](https://docs.infraon.io/nccm/user-guide/change-management/add-change.md) - [Event Management](https://docs.infraon.io/nccm/user-guide/event-management.md) - [Events](https://docs.infraon.io/nccm/user-guide/event-management/events.md) - [AIOps Events](https://docs.infraon.io/nccm/user-guide/event-management/aiops-events.md) - [Report](https://docs.infraon.io/nccm/user-guide/report.md) - [How does it work](https://docs.infraon.io/nccm/user-guide/report/how-does-it-work.md) - [Add Report (Old)](https://docs.infraon.io/nccm/user-guide/report/add-report-old.md) - [Add Report](https://docs.infraon.io/nccm/user-guide/report/add-report.md) - [Knowledge Base](https://docs.infraon.io/nccm/user-guide/knowledge-base.md) - [Infraon's Knowledge Base](https://docs.infraon.io/nccm/user-guide/knowledge-base/infraons-knowledge-base.md) - [Create Knowledge Base](https://docs.infraon.io/nccm/user-guide/knowledge-base/create-knowledge-base.md) - [SLA Management](https://docs.infraon.io/nccm/user-guide/sla-management.md) - [Metric](https://docs.infraon.io/nccm/user-guide/sla-management/metric.md) - [Profile](https://docs.infraon.io/nccm/user-guide/sla-management/profile.md) - [Escalation](https://docs.infraon.io/nccm/user-guide/sla-management/profile/escalation.md) - [SLA Exclusion](https://docs.infraon.io/nccm/user-guide/sla-management/sla-exclusion.md) - [Geomap](https://docs.infraon.io/nccm/user-guide/geomap.md) - [What you see on the screen](https://docs.infraon.io/nccm/user-guide/geomap/what-you-see-on-the-screen.md) - [Topology](https://docs.infraon.io/nccm/user-guide/topology.md) - [Topological Links](https://docs.infraon.io/nccm/user-guide/topology/topological-links.md) - [Task Management](https://docs.infraon.io/nccm/user-guide/task-management.md) - [Add Task](https://docs.infraon.io/nccm/user-guide/task-management/add-task.md) - [Infraon Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration.md) - [General Settings](https://docs.infraon.io/nccm/user-guide/infraon-configuration/general-settings.md) - [API Registration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/general-settings/api-registration.md) - [Audits](https://docs.infraon.io/nccm/user-guide/infraon-configuration/general-settings/audits.md) - [Business Hours](https://docs.infraon.io/nccm/user-guide/infraon-configuration/general-settings/business-hours.md) - [Tag Management](https://docs.infraon.io/nccm/user-guide/infraon-configuration/general-settings/tag-management.md) - [Template](https://docs.infraon.io/nccm/user-guide/infraon-configuration/general-settings/template.md) - [Kafka Connection](https://docs.infraon.io/nccm/user-guide/infraon-configuration/general-settings/kafka-connection.md) - [User Management](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management.md) - [Active users](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/active-users.md) - [Attendance Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/attendance-configuration.md) - [Department](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/department.md) - [Leaves](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/leaves.md) - [My Leaves](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/my-leaves.md) - [Password Policy](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/password-policy.md) - [Requesters](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/requesters.md) - [Roles & Privileges](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/roles-and-privileges.md) - [Shift Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/shift-configuration.md) - [Teams](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/teams.md) - [Users](https://docs.infraon.io/nccm/user-guide/infraon-configuration/user-management/users.md) - [Notifications](https://docs.infraon.io/nccm/user-guide/infraon-configuration/notifications.md) - [Announcements](https://docs.infraon.io/nccm/user-guide/infraon-configuration/notifications/announcements.md) - [Configure SMS](https://docs.infraon.io/nccm/user-guide/infraon-configuration/notifications/configure-sms.md) - [Configure SMS Gateway](https://docs.infraon.io/nccm/user-guide/infraon-configuration/notifications/configure-sms/configure-sms-gateway.md) - [Configure SMTP](https://docs.infraon.io/nccm/user-guide/infraon-configuration/notifications/configure-smtp.md) - [Messenger Audit](https://docs.infraon.io/nccm/user-guide/infraon-configuration/notifications/messenger-audit.md) - [Trigger Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/notifications/trigger-configuration.md) - [Infraon Automation](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation.md) - [Business Rule](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/business-rule.md) - [Manual Service Mapping](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/business-rule/manual-service-mapping.md) - [Auto Ticket Assigning till Group Level](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/business-rule/auto-ticket-assigning-till-group-level.md) - [Use Cases](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/business-rule/use-cases.md) - [Escalation](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/escalation.md) - [Field Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/field-configuration.md) - [Use Case](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/field-configuration/use-case.md) - [Terms and Conditions](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/terms-and-conditions.md) - [Workflow](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/workflow.md) - [Configurations](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/workflow/configurations.md) - [Advanced Options](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/workflow/advanced-options.md) - [Create Workflow](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/workflow/create-workflow.md) - [Task Workflow](https://docs.infraon.io/nccm/user-guide/infraon-configuration/infraon-automation/workflow/create-workflow/task-workflow.md) - [Bots](https://docs.infraon.io/nccm/user-guide/infraon-configuration/bots.md) - [Data Collector](https://docs.infraon.io/nccm/user-guide/infraon-configuration/bots/data-collector.md) - [Organization](https://docs.infraon.io/nccm/user-guide/infraon-configuration/organization.md) - [Address Book](https://docs.infraon.io/nccm/user-guide/infraon-configuration/organization/address-book.md) - [Asynchronous Task Manager](https://docs.infraon.io/nccm/user-guide/infraon-configuration/organization/asynchronous-task-manager.md) - [License](https://docs.infraon.io/nccm/user-guide/infraon-configuration/organization/license.md) - [Support Information](https://docs.infraon.io/nccm/user-guide/infraon-configuration/organization/support-information.md) - [IT Operations](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations.md) - [Advance Resource Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/advance-resource-configuration.md) - [AIOps Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/advance-resource-configuration/aiops-configuration.md) - [CLI Jobs](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/cli-jobs.md) - [Device Credentials](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/device-credentials.md) - [Diagnosis Tools](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/diagnosis-tools.md) - [Discovery](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery.md) - [Automatic Discovery](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/automatic-discovery.md) - [Hypervisor Monitoring](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/hypervisor-monitoring.md) - [Linux Servers](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/linux-servers.md) - [Network Discovery](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/network-discovery.md) - [Windows Servers](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/windows-servers.md) - [URL/ Web Services](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/url-web-services.md) - [VMware](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/vmware.md) - [Wireless Controller](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/discovery/wireless-controller.md) - [Job Progress](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/job-progress.md) - [Maintenance](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/maintenance.md) - [Network Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration.md) - [Authentication Profile](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/authentication-profile.md) - [Authorization Profile](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/authorization-profile.md) - [Baseline Scheduler](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/baseline-scheduler.md) - [Configuration Backup External](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-backup-external.md) - [Add Backup Profile](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-backup-external/add-backup-profile.md) - [Configuration Comparison](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-comparison.md) - [Configuration File Compare](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-file-compare.md) - [Configuration Parameters](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-parameters.md) - [Configuration Profile](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-profile.md) - [Configuration Search](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-search.md) - [Configuration Template](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template.md) - [What you see on the screen](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template/what-you-see-on-the-screen.md) - [How to write Command Portion in Template](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template/how-to-write-command-portion-in-template.md) - [Conditioning in Template](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template/conditioning-in-template.md) - [Guidelines for Configuration Template](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template/guidelines-for-configuration-template.md) - [Add Template](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template/add-template.md) - [AI Assistance](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template/add-template/ai-assistance.md) - [Miscellaneous](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-template/add-template/miscellaneous.md) - [Configuration Trigger](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/configuration-trigger.md) - [Download Jobs](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/download-jobs.md) - [What you see on the screen](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/download-jobs/what-you-see-on-the-screen.md) - [Add Download Job](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/download-jobs/add-download-job.md) - [Generate MD5](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/generate-md5.md) - [Golden Template Validation](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/golden-template-validation.md) - [Golden Template Rule-Based Policy Execution](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/golden-template-validation/golden-template-rule-based-policy-execution.md) - [Jobs Account Audit](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/jobs-account-audit.md) - [Job(s) Retry Queue](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/job-s-retry-queue.md) - [Manage Vulnerabilities](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/manage-vulnerabilities.md) - [Vulnerabilities by CVE](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/manage-vulnerabilities/vulnerabilities-by-cve.md) - [Vulnerabilities by Assets](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/manage-vulnerabilities/vulnerabilities-by-assets.md) - [Vulnerabilities Database](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/manage-vulnerabilities/vulnerabilities-database.md) - [OS Image](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/os-image.md) - [OS Image Download Scheduler](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/os-image/os-image-download-scheduler.md) - [Policies](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/policies.md) - [Rule Group](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/rule-group.md) - [Rules](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/rules.md) - [Runtime Parameter](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/runtime-parameter.md) - [Service Template](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/service-template.md) - [Service Job](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/service-template/service-job.md) - [Upload Jobs](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/upload-jobs.md) - [Add Upload Job](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/upload-jobs/add-upload-job.md) - [Upload Job Expiry](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/upload-jobs/upload-job-expiry.md) - [Workflow Jobs](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/workflow-jobs.md) - [ZTP Configuration](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/ztp-configuration.md) - [ZTP Process Flow](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/ztp-configuration/ztp-process-flow.md) - [ZTP Event Tracker](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/network-configuration/ztp-event-tracker.md) - [Penalty](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/penalty.md) - [Use Case](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/penalty/use-case.md) - [Rules](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/rules.md) - [Correlation Rule](https://docs.infraon.io/nccm/user-guide/infraon-configuration/it-operations/rules/correlation-rule.md) - [Marketplace](https://docs.infraon.io/nccm/user-guide/marketplace.md) - [API Automation](https://docs.infraon.io/nccm/user-guide/marketplace/api-automation.md) - [Azure Active Directory](https://docs.infraon.io/nccm/user-guide/marketplace/azure-active-directory.md) - [BMC Software](https://docs.infraon.io/nccm/user-guide/marketplace/bmc-software.md) - [Captcha](https://docs.infraon.io/nccm/user-guide/marketplace/captcha.md) - [Vendor Integration](https://docs.infraon.io/nccm/user-guide/marketplace/vendor-integration.md) - [Gen AI](https://docs.infraon.io/nccm/user-guide/marketplace/gen-ai.md) - [Google Workspace](https://docs.infraon.io/nccm/user-guide/marketplace/google-workspace.md) - [Infraon Patch](https://docs.infraon.io/nccm/user-guide/marketplace/infraon-patch.md) - [JAMF](https://docs.infraon.io/nccm/user-guide/marketplace/jamf.md) - [JIRA](https://docs.infraon.io/nccm/user-guide/marketplace/jira.md) - [LDAP](https://docs.infraon.io/nccm/user-guide/marketplace/ldap.md) - [OKTA](https://docs.infraon.io/nccm/user-guide/marketplace/okta.md) - [Ring Central](https://docs.infraon.io/nccm/user-guide/marketplace/ring-central.md) - [ServiceNow](https://docs.infraon.io/nccm/user-guide/marketplace/servicenow.md) - [Slack](https://docs.infraon.io/nccm/user-guide/marketplace/slack.md) - [Teams](https://docs.infraon.io/nccm/user-guide/marketplace/teams.md) - [Tenable](https://docs.infraon.io/nccm/user-guide/marketplace/tenable.md) - [WhatsApp](https://docs.infraon.io/nccm/user-guide/marketplace/whatsapp.md) - [3rd Party Integration](https://docs.infraon.io/nccm/user-guide/marketplace/whatsapp/3rd-party-integration.md) - [Integration Documentation – Coming Soon](https://docs.infraon.io/nccm/user-guide/marketplace/integration-documentation-coming-soon.md)