> For the complete documentation index, see [llms.txt](https://docs.infraon.io/vendor-portal-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.infraon.io/vendor-portal-user-guide/getting-started/vendors-first-login.md).

# Vendor’s First Login

Vendor users can access the Vendor Portal only after their account is created and activated by an Infraon administrator. Login credentials are shared through an email invitation sent to the registered email address.

This section explains how vendors can log in to the portal for the first time and access their assigned data.

## Prerequisites

Before logging in, ensure that:

* The vendor has been added to the Infraon platform
* A vendor user account is created with an assigned role
* The user has received the login or invitation email
* The login URL for the Infraon portal is available

<figure><img src="https://3529173653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBst648n9C8uwoNNOrnyP%2Fuploads%2FtnDhwfavaHeBZhdu1cSd%2Fimage.png?alt=media&amp;token=f0b9cd6d-7e3a-469a-807d-0c4580ec784c" alt=""><figcaption></figcaption></figure>

## Logging in to the Vendor Portal

1. Open a supported web browser.
2. Navigate to the Infraon login page.
3. Enter your **Email / Username**.
4. Enter your **Password**.
5. Click **Sign-in**.

On successful authentication, you are redirected to the **Vendor Portal dashboard**, where you can view information based on your role permissions.

### Login Using External Identity Providers

If enabled by the administrator, vendor users may also log in using:

* **Sign in with Microsoft**
* **Sign in with Google**

These options allow authentication using existing corporate or personal accounts, without creating a separate Infraon password.

#### Forgot Password

If you forget your password:

1. Click **Forgot Password?** on the login page.
2. Enter your registered email address.
3. Follow the instructions in the email to reset your password.

Password reset links are time-bound and must be used before they expire.