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v7.3.16 – January 2026

View the latest features, enhancements, and fixes by release.

Version: v7.3.16 Date: 14th January

Overview

This release focuses on strengthening Project Management visualization, improving reporting flexibility, enhancing Purchase Order configuration, refining request and task ownership, and expanding mobile and service catalogue capabilities.

Several stability fixes have also been applied across ITSM, ITAM, dashboards, workflows, and integrations.

Key Updates

Software License

Improved Software License Summary Report

Added missing License Name and Description fields in the summary report.
Updated default column selection to include Free and Allocated licenses.

Project Management

Project Gantt Chart

Introduced an interactive Gantt Chart view for projects.
Displays all tasks and milestones with accurate start and end dates.
Automatically updates when project timelines, tasks, or milestones are modified.

Kanban Board View for Project Tasks

Added a Kanban-style board view within Project Task View.
Tasks are displayed as cards grouped by status.

Milestone Update Enhancements

Introduced structured milestone creation with fixed mandatory fields.

Milestones can only be closed once all child tasks are completed.

Dependent Task Validation

Enforced dependency rules between tasks based on dependency type and lag.
Supports Finish-to-Start, Start-to-Start, Finish-to-Finish, and Start-to-Finish validations.

Role, Team, and Member Validation

Prevents deletion of roles, teams, or members that are already in use.
Displays clear toaster messages when deletion is restricted.

Request Management

Created By Tracking for Auto-Created Request Tasks

Auto-created tasks now retain the Created By value of the request initiator.

Ensures non-admin users can view tasks generated from their requests.

Reports

Multiple Group-By Options in Ticket Summary Report

Enhanced Ticket Summary Report with nested group-by capability.
Supports up to four hierarchical grouping levels.

Purchase Order

Enhanced PO Template Configuration

Introduced feature-flag–controlled PO template configuration.
The default PO template loads automatically if no custom template is configured.

Mobile

Android – Secure Cross-App Auto-Pairing

Added secure auto-pairing between Infinity Agent and Infraon Infinity client app.
Uses OS-level security, encrypted storage, and explicit intent handling.

Service Catalogue

Enhanced Add Items / Services Design

Introduced type-based UI behavior for Service and Package creation.
Service type supports optional add-ons and SLA selection.

🐛 Bug Fixes and Improvements

Fixed issues with notification count updates and sidebar refresh behavior.
Resolved inconsistencies in dashboard widgets and ticket report values.
Addressed validation issues during status changes and panel-based updates.
Fixed asset audit display inconsistencies and duplicate audit timestamps.
Resolved CSV import issues caused by case sensitivity.
Fixed issues in Self Service Portal related to change types and requester visibility.
Addressed workflow sidebar display issues when configurations were missing.
Improved agent stability and resolved startup issues across supported platforms.
General UI, performance, and stability improvements across modules.