v7.3.15 – November 2025

Added a dedicated option to manually sync collected data to the backend.

Displays real-time sync status with retry options for failed attempts.

Collects hardware sensor and carrier information directly from devices.

Captures accelerometer, gyroscope, and SIM carrier data accurately.

Migrated Android app to a full edge-to-edge Flutter interface for Android 13–15+.

Provides a modern, immersive layout aligned with Android design standards.

Synchronizes KB data with vector databases to improve AI-based search accuracy.

Supports tenant-level data isolation for enhanced privacy and performance.

Automatically converts resolved and validated tickets into KB articles.

Uses AI to detect duplicate or low-confidence entries and skip them.

Introduces AI-powered contextual search within ITSM forms.

Displays suggested KB articles while creating or updating tickets.

New centralized module for managing AI and KB configuration parameters.

Admins can update vector synchronization, search relevance, and indexing settings.

Added the ability to filter agent utilization data for a specific time window.

Helps teams analyze performance for any custom duration (e.g., weekly or quarterly).

Added scheduling options for audit start and end dates.

Introduced “Audit Objective” and timestamp fields for better documentation.

Supports exporting audit results in XLSX format for record-keeping.

Displays a summary of assets nearing expiration (warranty, AMC, or EOL).

Users can customize time windows for monitoring (7, 14, or 30 days).

Enables proactive renewals and maintenance planning.

Automatically calculates EOL based on the asset’s model year.

Uses predefined lifespan rules by asset category.

Provides predictive insights into hardware replacement planning

Asset operational status now updates automatically based on agent heartbeat.

Reflects real-time device health (Active/Inactive).

Introduced software metering to track usage across endpoints.

Displays license consumption in dashboard views and detailed reports.

Added support for Kafka message triggers during workflow execution.

Allows real-time notifications to integrated systems or tools.

Provides detailed logs for each published Kafka event.

Introduced ticket import functionality using pre-formatted CSV files.

Supports bulk upload with validation and mapping preview.

Added a dedicated filter tab to the Assignee Summary widget.

Allows filtering by status, priority, and ticket category.

Simplifies workload tracking and assignment analysis.

Simplified navigation with all project sections accessible via the left panel.

Enhances usability with consistent side navigation for tasks, teams, and workflows.

Automatically generates default tasks based on the selected project template.

Ensures project consistency and reduces setup time.

Added a “Start a Project” sidebar featuring available templates.

Includes a “Load More” option for easier browsing through templates.

Introduced dedicated project workflow support similar to task workflows.

Enables configurable approval and review stages for each project.

Provides predefined project stages with clear state transitions.

Ensures consistent progress tracking across multiple teams.

Added a toggle option to require approval from all members in approval cards.

Improves governance and control during workflow execution.

Allows users to select an existing template to auto-populate project details.

Validates required fields and prevents duplicate entries.

Enables adding and managing tasks in a structured table layout.

Includes sorting, inline editing, and audit tracking for all updates.

Added an option to exclude specific tickets from SLA tracking.

Improves reporting accuracy for non-applicable cases (e.g., testing tickets).

Simplifies SLA performance analysis.

Real-time detection of SLA breaches with color indicators.

Provides visual warnings and predictive alerts for near-breach cases.

Helps teams take preventive action proactively.

Introduced Okta Marketplace App for seamless authentication setup.

Simplifies domain linking and app registration.

Enables centralized identity configuration for organizations.

Automatically syncs user data between Infraon and Okta.

Reduces duplicate user creation and manual synchronization effort.

Maintains consistent user identity across systems.

Enables secure single sign-on via Okta credentials.

Supports multi-domain authentication and improved session handling.

Simplifies login for enterprise users.

Enhanced centralization of marketplace integrations.

Allows managing multiple connected apps from a single view.

Ensures better control, visibility, and auditing of integrations.