This release introduces enhancements across Mobile Applications, Project Management, Enterprise Asset Management, Workflow Automation, Procurement, Reporting, Business Rules, Agentic AI, and Notifications. The updates focus on improving user experience, workflow flexibility, project visibility, asset management, and operational efficiency across the platform.
Key Updates
Mobile Applications
Mobile users can now approve or reject requests directly from the application, enabling faster decision-making and request processing.
Approve and reject requests directly from mobile devices.
Improves response time for approval workflows.
A dedicated Request Dashboard provides better visibility into request performance and trends.
View request status distribution and summaries.
Track request creation and resolution trends.
Enhanced request creation with improved support for images and attachments.
Add images directly within request descriptions.
Upload and manage multiple attachments when creating a request.
Custom fields are now displayed consistently throughout the request lifecycle.
Supports custom fields during request creation and updates.
Displays relevant fields during assignment, resolution, and closure stages.
Business Rule
Business Rules can now dynamically respond to asset updates and changes.
Automatically re-evaluates rules when asset data changes.
Supports configurable enforcement behaviors.
Report
Enhanced SLA reporting provides improved visibility into compliance and penalty calculations.
Improves accuracy of SLA penalty calculations.
Enhances compliance reporting visibility.
Notifications
Notifications are automatically marked as read when viewed.
Reduces manual notification management.
Improves notification tracking.
Agentic AI
The Agentic AI experience has been refined to provide a more intuitive and user-friendly interaction model.
Improved AI conversation experience.
Enhanced visibility of AI-generated responses.
Enterprise Asset Management
New template-based configuration simplifies storeroom setup and standardization.
