This guide explores the sub-modules of the Infraon Infinity platform's Assets.

IT assets, or IT nodes, are devices with an IP address. These encompass servers, routers, storage devices, transport devices, wireless controllers, and access points.

On the other hand, Fixed assets are tangible devices used in an organization's operations. Examples include scanners, fax machines, printers, modems, hubs, and air conditioners.

IT Assets

Clicking on the IT asset will display categories on the left panel, sorted by device type. Infraon maintains a comprehensive inventory of each asset. These categories help differentiate and filter assets based on their type.

The system employs a hierarchical structure to categorize IT assets.

Primary categories include:

• Network

• Other

• Server

• Virtualization

• Workstation

Certain categories contain subcategories for more detailed classification.

• Network: firewalls, routers, switches

• Server: Linux servers, Windows servers

• Virtualization: guest VM, hypervisor cluster, hypervisor host

• Workstation: desktops, laptops, Macs

Subcategories inherit properties from their parent categories.

The Fixed Assets section on the left panel features pre-defined categories for organizing and filtering your assets by type. These categories include:

• Accessories: iPad accessories, laptop accessories, meeting room equipment, monitor accessories, trash cans

• Air Conditioners

• Electrical: adapters, multi-outlets, cords, remotes

• Electronics: iPads, laptops, phones, projectors, screens

Users can further refine their asset search by exploring the subcategories within each category.

The next guide will demonstrate how to add categories.

This guide explains how to add an asset to a created asset category. There are three methods: manually, using a CSV file, or through Discovery (only applicable to IT assets).

This tutorial will focus on manually adding an asset.

Step 1: Click on the add item at the top right corner of the page and select the single asset option.

Filling Out Asset Information

Step 2: On the Define Asset page, fill out the details in the respective call-out boxes, starting with the product image for the asset. (Formats: png, jpeg, jpg | Max size: 20 MB | Aspect ratio: 4 / 4)

Step 3: Drag and drop the asset image or select the file to upload.

Step 4: After uploading the product image, click on the asset name input field and enter the name, for example, "Samsung S21."

Step 5: The dropdown menu maps the asset to a parent or child category. For this example, select "Android" as the sub-category.

Step 6: In the "Managed by" field, designate the owner or the person managing the asset, potentially a technician. Users can make multiple selections based on the usage of the assets.

Step 7: The "Used by" field indicates the person using the asset, also known as the requester. Based on the usage of the assets, users can make multiple selections.

Step 8: In the 'Managed By' call-out box, select a tag from the drop-down list to specify the team that will manage the asset.

Step 9: Assign an asset tag to the specific type of asset by selecting it from the dropdown.

Step 10: Specify the location where the asset is situated.

STEP 11: After filling in the data, proceed to the next step to view the asset properties.

STEP 1: The Asset Properties section contains categories such as common properties, cost properties, procurement properties, assignment properties, and CPU properties. Each property has input fields where data can be entered.

Step 2: After adding the mandatory data, submit the form to finalize the creation of the asset.

Step 3: After submission, the respective asset will be generated with a unique ID, facilitating its identification.

This tutorial outlines the steps to add multiple assets using the CSV file method.

Step 1: Click on Add Item at the top right corner of the page and choose the ‘Import from CSV’ option.

Step 2: In the pop-up tab, use the dropdown menu to map the assets to a parent or child category. Select the category in which the assets will be added.

Step 3: Download the sample CSV file by clicking on the ‘CSV file here’.

Step 4: Open the downloaded CSV file and fill in the required details for the assets in the appropriate columns.

STEP 5: After filling in the details, save the CSV file and upload it.

Step 6: After a successful upload, click Next.

Step 7: On the column matching page, make sure the columns match the data in the CSV file. Use the ‘Show Only Mandatory’ toggle to view only mandatory fields.

Step 8: Click Import to start importing the CSV file.

Step 9: Once the import is successful, select Proceed with Valid Records to add the assets.

Step 10: A popup will appear confirming the successful upload of the CSV file and the addition of the assets to the selected category.

This guide will explore the asset categories in the Infraon Infinity platform.

Creating a New Category

Step 1: Create a new category by clicking the "plus" icon. Clicking the indicated icon will open the asset category creation form.

Step 2: Enter a name for the category and specify associated item types (e.g., Android). Clicking "Add a device" will include specified item types in the category.

Step 3: Configure basic details:

• Enable the “Mark as CI” option to include the asset in the CMDB configuration page.

• Select whether to send email notifications to asset requesters by notifying end-users of asset allocation.

• Determine if an acknowledgment email should be sent upon asset deallocation.

• Choose whether to send notifications for upcoming warranty or AMC expiration.

Step 4: Click "Next" to access the field configuration stage.

Step 1: Choose from Common, Cost, Procurement, Assignment, and OS properties. Clicking "Show Fields" at the extreme right panel will display the available input fields (status, criticality, model, serial number, etc.).

Step 2: Configure field properties:

• Mark fields as mandatory using the "Mandatory" icon.

• Prevent field modification by clicking the disable icon.

• Control field visibility and editing rights using the "Permission" option.

• Selecting the “Permission” option opens a popup displaying user roles and their associated permissions. Technicians can adjust these permissions by checking or unchecking the corresponding boxes.

Step 3: Editing custom fields:

The left side of the interface features “Available sections,” which lists both default and custom field categories provided by Infraon. These categories can contain various property sections that technicians can add as needed. To include or exclude specific sections, check or uncheck the corresponding boxes.

Step 4: Create custom fields:

• Click "Create a Custom Field" to define new fields.

• Select the property type (cost, procurement, assignment, CPU).

• Choose a field type (email, text, dropdown, etc.).

• Configure field label, placeholder, and mandatory status.

• Set validation rules as needed.

Step 1: To prevent duplicate entries within a category, technicians can choose a unique identifier from the dropdown menu. Available options include serial number, hostname, alias, make, model, UUID, manufacturer, domain, IP address, series, or tag number.

Selecting one of these identifiers guarantees data uniqueness within the category.

Step 2: Once the selection is made, click “Next” to continue.

Step 1: Choose up to three fields (hostname, UUID, IP address) to display on the impact card.

Step 2: Click "Submit" to save the impact card configuration.

Step 1: Click the "plus" icon within the parent category to Add a subcategory.

Step 2: Enter an ID and name for the subcategory (e.g., Android).

Step 3: Inherit properties from the parent category or make specific modifications.

Step 1: Click “Add” to add a subcategory.

Step 2: Click the "Edit" option to modify category details.

Step 3: Click the "Delete" option to remove a category (confirmation required for subcategories).

Step 4: To create custom fields applicable to multiple categories, Click "Custom Field."

Step 5: Now, click “New Filed” at the top right corner of the page.

Step 6: Configure a default category template for efficient category creation.

Click "Submit" to save all modifications made to categories or subcategories.

These steps allow technicians to create, manage, and customize asset categories within the Infraon Infinity platform.

This guide will explore the features and options available on the fixed asset and IT assets pages. These pages offer various tools for managing and organizing assets effectively.

Locating the search option on the top panel of both pages will assist technicians in finding a specific asset based on its name, ID, and more.

Use the filter option adjacent to the search bar to refine your asset search. Apply filters based on criteria like asset name, ID, status, owner, location, requester, etc. Save your custom filter settings for future use.

Next to the filter option, find the sort-by-arrangement option. Sort assets by name, asset ID, operational status, type, OS name, make, serial number, base location, whether they are active or installed, and their locations. Choose to organize the assets in ascending or descending order.

Infraon Infinity provides two viewing options: grid view and panel view.

Find the actions tab adjacent to the view options.

The first option in the actions tab is the scan and search asset feature. Technicians can add an asset directly using its barcode number.

Enter the barcode and the asset is added to the platform.

Further along, find the export option. Use this function to create a CSV file of the assets listed on the IT and Fixed assets page. Select the asset category for which the data is needed, then click on the download CSV file option. The downloaded CSV file contains all the information about the asset, including asset ID, name, owner, requester, tag, asset tags, location, and other details.

Also, in the action tab, find the maintenance option. Clicking on it will redirect you to the maintenance module, which will reflect all past and future maintenance assignments.

In the column selection, choose the information displayed on the asset page. To add or remove columns, click on the cross option to remove a column. To add a selection, drag and drop it from the column selection. Once done, click on save to apply the changes. The grid view now reflects the selections just made.

Click on bulk edit to make changes to a specific category of assets using a CSV file. This option is similar to adding an asset using a CSV file.

You can download the inventory agent. This option is also available in the inventory agent located in the IT operations module.

Lastly, find the customized asset ID feature. Customize the ID format of the assets created. Change the prefix and choose alphanumeric or random ID format. Define the number of values and set the conditions for them.

Examine an example with the asset ID "Alex INF-189" on the asset grid page. The asset name, IP, asset ID, and its status—whether it is deallocated or not—are reflected. The asset's status is also shown, indicating whether it is up or down. Next to it, the type of device, its manufacturer, and the OS version are displayed. Additionally, find a "more options" key, which allows users to edit or make changes to the asset. To delete the asset, click "delete." To allocate a user to this specific asset, click "allocate."

For a detailed view of the asset, click on the asset name.

This page offers efficient bulk actions. By selecting multiple assets, a toolbar appears at the top of the page. From here, you can perform actions on selected assets, such as assigning owners, choosing requesters, applying group tags, printing, and accessing additional options.

The 'More actions' option provides bulk management capabilities. By selecting multiple assets, technicians can activate, relocate, recategorize, enable/disable, delete, reinstall, schedule maintenance, or mark assets as CI.

The left panel displays categories and subcategories for both fixed and IT assets. You can also perform actions such as editing, deleting, adding new categories, creating category templates, and adding custom fields.

This concludes the overview of the Infraon Infinity IT asset and the fixed asset management tab.

This guide explains how to add an asset using the Infraon Inventory Agent. The Infraon Inventory Agent is a software tool that automates inventory management for businesses. It functions like a digital inspector, scanning systems and compiling a comprehensive report of both hardware and software components. The Infraon agent is available for Windows, Mac, and Linux users.

Downloading and Installing the Infraon Inventory Agent

Step 1: To begin adding the asset using the agent, download the inventory agent itself. In the IT Asset tab, click 'Actions' on the top panel, and then select 'Download Agent'."

OR

Alternatively, you can download the Inventory Agent from Infraon Configuration. Go to Bots and navigate to the Inventory Agent module.

Click on the download agent located at the top right corner of the page.

Step 2: The Inventory Agent is compatible with Windows, Mac, and Ubuntu (Linux) devices. Clicking the download button next to your chosen operating system will download the installation package for the Inventory Agent.

Step 3: Open the downloaded file to begin the installation. In the Infraon agent installer, click Next to proceed.

Step 4: Select the desired file path where the Infraon agent should be installed, then click Next.

Step 5: Enter the organization key available in the download inventory agent module, then click Next.

Step 6: Enter the username and password for the Infraon agent. Click Next to proceed.

Step 7: Once the configurations are added, proceed to install it by clicking Next.

The inventory agent is now successfully installed.

Step 1: Navigate to Infraon Configuration -> Bots -> Inventory Agent to view the list of installed agents.

Check the inventory agent list for the Infraon agent after installation.

Step 2: Clicking on the (i) icon will open a pop-up page reflecting all the agent's name, last heartbeat, CPU usage, memory load, and version of the Infraon agent.

Step 3: The IT asset tab will reflect the asset discovered by the agent. Click on the discovered asset for more information.

Step 4: Review the detailed information captured by the Infraon agent, including hardware and software details, asset lifecycle, and any associated events.