Infinity Documentation

What are you looking for?

Get Started User Guide Administrator Guide

Start here

New to Infraon Infinity? Follow these steps to find the right documentation and get started.

Each documentation set follows the same order, so the opposite path works for whichever module you begin with.

1

Choose your guide

Start with the User Guide if you are using the platform, or the Administrator Guide if you are configuring and managing it.

2

Complete the basics

Follow the getting-started and initial configuration documentation for your environment.

3

Explore the platform

Use the documentation to explore the modules relevant to your role.

4

Go deeper when needed

Move on to advanced configuration, APIs, integrations, troubleshooting, and release documentation.

Explore Infraon Infinity

Explore the major capabilities and documentation areas available in Infraon Infinity.

Service Management

Incidents, service requests, problems, changes, releases, and SLAs.

Asset Management & CMDB

Asset lifecycle, discovery, configuration items, and relationships.

Network Monitoring

Device onboarding, polling, thresholds, topology maps, and alerting.

Configuration Management

Configuration backups, compliance policies, drift detection, and rollback.

AIOps & Automation

Anomaly detection, noise reduction, predictive insights, and automated workflows.

Self Service Portal

Service catalog, request submission, approvals, and end-user self service.

Marketplace Integrations

Directory services, communication platforms, ticketing, and asset tools.

Platform Administration

Users, roles, permissions, notifications, security, and system settings.

Administration

Configure and maintain Infraon Infinity, manage users and access, and control system settings.

Covers system configuration, user management, roles and permissions, notifications, workflows, integrations, security, and reports.

Open Administrator Guide

What's new

Stay up to date with new features, enhancements, changes, and bug fixes in Infraon Infinity.

View Release Notes

Developer resources

Integrate Infraon Infinity with applications and workflows using the available APIs and integration resources.

API References

Need help?

Can't find what you're looking for? Explore the documentation or contact the Infraon support team for assistance.

Explore Documentation Contact Support