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Product Documentation

Everything you need to deploy, operate, and extend the Infraon platform — user guides, administration references, API documentation, and release notes, organized by product and by task.

Looking for something specific? Use the search bar at the top of the page (or press Ctrl / ⌘ + K) to search across every Infraon documentation space at once.

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Browse documentation

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API references

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Release notes

Browse by product

Select a product to open its documentation set.

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Infraon Infinity

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Infraon Assets

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Infraon ITSM

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Infraon IMS / ITIM

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Infraon NCCM

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Infraon AIOps

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Infraon OSS

Browse by documentation type

Jump straight to the format that matches your task.

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User Guides

Day-to-day workflows for end users.

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Admin Guide

Configuration, roles, and system settings.

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API References

Endpoints, schemas, and payloads.

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Self Service Portal

Requests, catalog, and approvals.

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Vendor Guide

Vendor onboarding and management.

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Release Notes

What changed in each version.

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Use Cases

Real-world scenarios and blueprints.

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Handbooks

Deep-dive operational playbooks.

Developer resources

Everything required to integrate with the Infraon platform — authenticate, call, and troubleshoot.

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REST APIs

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Authentication

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Swagger / OpenAPI

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Error Codes

Latest release notes

New features, enhancements, and bug fixes per version.

Release Notes

Infraon Academy

Structured, self-paced learning paths and certifications on learning.infraon.io — from platform fundamentals to advanced administration.

On-demand courses

Self-paced, certification-ready tracks.

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Infraon Infinity

End-to-end walkthrough of the unified ITOps platform, modules, and administration.

Intermediate · 9 modules · 4h 30m

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ITSM

Service desk setup, incident and change workflows, SLAs, and approvals.

Intermediate · 9 modules · 3h 10m

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ITAM

Asset discovery, CMDB modelling, contracts, licensing, and depreciation.

Intermediate · 8 modules · 2h 45m

Free courses

Foundation essentials, no cost.

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ITSM Essentials

Core service management concepts and your first ticket lifecycle.

Beginner · 5 modules · 1h 20m

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ITAM Essentials

Asset basics, inventory hygiene, and lifecycle fundamentals.

Beginner · 4 modules · 1h 05m

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IMS Essentials

Monitoring fundamentals: devices, polling, thresholds, and alerts.

Beginner · 4 modules · 1h 15m

Visit Infraon Academy →

Popular articles

Frequently visited guides across the Infraon documentation.

Article
Area
Read time

Getting Started with Infraon

Onboarding

6 min

Install the Discovery Agent

ITAM

8 min

Run Your First Asset Discovery

ITAM

5 min

Build a Workflow Automation

ITSM

10 min

Video library

Short walkthroughs and product demos from the Infraon team — 24 videos covering setup, configuration, and day-to-day operation.

Video Library: Infraon Infinity

More from Infraon

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Use Cases

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Handbooks

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Case Studies