Looking for something specific? Use the search bar at the top of the page — or press Ctrl / ⌘ + K — to search across the Infraon documentation.
Four starting points cover most tasks. Choose the one that matches what you need to do.
Select a product to open its documentation set.
Make your first Infraon API call in under 5 minutes.
This quickstart walks through the basic setup: generating an API key, pointing to your instance, and sending a test request. The examples use the same request in several languages, so you can start with the one that matches your stack.
With your first request done, use the API documentation for endpoints, parameters, and response formats.
Create your API key
Open
Jump straight to the format that matches your task.
Stay up to date with new features, enhancements, changes, and bug fixes across Infraon releases.
Release notes are published for each version and module, so you can review exactly what changed before you upgrade.
Connect Infraon to the tools your teams already use — communication platforms, directory services, ticketing systems, and asset management tools — configured via the Marketplace module.
Structured, self-paced learning paths and certifications on — from platform fundamentals to advanced administration.
A manually maintained list of frequently used guides across the Infraon documentation.
Can't find what you're looking for? Start by searching the documentation or contact the Infraon support team for assistance.
Make your first request
Pick a language below, replace YOUR_API_KEY and your subdomain, and run.
Parse the response
If the request succeeds, you get a JSON body back:
Short walkthroughs and product demos from the Infraon team — 24 videos covering setup, configuration, and day-to-day operation.
Getting Started with Infraon
Onboarding
Install the Discovery Agent
Need some help?
Troubleshoot the errors you are most likely to hit.
curl -X GET \
"https://{subdomain}.api.infraon.app/api/v1/incident?status=open" \
-H "Authorization: ApiKey YOUR_API_KEY" \
-H "Content-Type: application/json"# pip install requests
import requests
BASE = "https://{subdomain}.api.infraon.app"
HEADERS = {
"Authorization": "ApiKey YOUR_API_KEY",
"Content-Type": "application/json",
}
r = requests.get(f"{BASE}/api/v1/incident", headers=HEADERS,
params={"status": "open"}, timeout=30)
r.raise_for_status()
print(r.json())// Node 18+ — fetch is built in
const BASE = "https://{subdomain}.api.infraon.app";
const res = await fetch(`${BASE}/api/v1/incident?status=open`, {
headers: {
Authorization: "ApiKey YOUR_API_KEY",
"Content-Type": "application/json"
}
});
console.log(await res.json());$headers = @{
"Authorization" = "ApiKey YOUR_API_KEY"
"Content-Type" = "application/json"
}
Invoke-RestMethod -Method GET `
-Uri "https://{subdomain}.api.infraon.app/api/v1/incident?status=open" `
-Headers $headers | ConvertTo-Json -Depth 5{
"status": "success",
"data": { "incident_id": "INC-100482", "state": "Open" }
}ITAM
Run Your First Asset Discovery
ITAM
Build a Workflow Automation
ITSM
API Documentation
Authentication, endpoints, and schemas
Release Notes
Features, enhancements, and fixes
Infraon Academy
Courses and learning paths
API References
Endpoints, schemas, and payloads.
Self Service Portal
Requests, catalog, and approvals.
Release Notes
What changed in each version.
Use Cases
Real-world scenarios and blueprints.
Handbooks
Deep-dive operational playbooks.
Infraon Infinity
End-to-end walkthrough of the unified ITOps platform, modules, and administration.
Intermediate · 12 modules · 4h 30m
ITSM
Service desk setup, incident and change workflows, SLAs, and approvals.
Intermediate · 9 modules · 3h 10m
ITAM
Asset discovery, CMDB modeling, contracts, licensing, and depreciation.
Intermediate · 8 modules · 2h 45m
ITSM Essentials
Core service management concepts and your first ticket lifecycle.
Beginner · 5 modules · 1h 20m
ITAM Essentials
Asset basics, inventory hygiene, and lifecycle fundamentals.
Beginner · 4 modules · 1h 05m
IMS Essentials
Monitoring fundamentals: devices, polling, thresholds, and alerts.
Beginner · 4 modules · 1h 15m
Infraon Assets
Asset lifecycle, discovery, CMDB relationships, contracts, and licensing.
Infraon ITSM
Incidents, requests, problems, changes, and SLA workflow configuration.
Browse Documentation
Product documentation and user guides
Infraon Infinity
An AI-powered integrated platform for all ITOps and ITSM needs.
Infraon NCCM
Config backups, compliance policies, drift detection, and rollback.
Vendor Guide
Vendor onboarding and management.
Azure Active Directory
Single sign-on and user provisioning from your Azure directory.
Microsoft Teams
Notify channels and act on tickets without leaving Teams.
JIRA
Sync issues between Infraon and your engineering backlog.
Google Workspace
Single sign-on and user provisioning from your Google directory.
Okta
Federated identity and SSO for every Infraon user.
And more
LDAP, RADIUS, TACACS, ServiceNow, JAMF, Tenable, RingCentral, WhatsApp.