New to Infraon Infinity? Follow these steps to find the right documentation and get started.
Each documentation set follows the same order, so the opposite path works for whichever module you begin with.
Choose your guide
Start with the User Guide if you are using the platform, or the Administrator Guide if you are configuring and managing it.
Complete the basics
Follow the getting-started and initial configuration documentation for your environment.
Explore the major capabilities and documentation areas available in Infraon Infinity.
Configure and maintain Infraon Infinity, manage users and access, and control system settings.
Covers system configuration, user management, roles and permissions, notifications, workflows, integrations, security, and reports.
Stay up to date with new features, enhancements, changes, and bug fixes in Infraon Infinity.
Can't find what you're looking for? Explore the documentation or contact the Infraon support team for assistance.
Explore the platform
Use the documentation to explore the modules relevant to your role.
Go deeper when needed
Move on to advanced configuration, APIs, integrations, troubleshooting, and release documentation.
Service Management
Incidents, service requests, problems, changes, releases, and SLAs.
Asset Management & CMDB
Asset lifecycle, discovery, configuration items, and relationships.
Network Monitoring
Device onboarding, polling, thresholds, topology maps, and alerting.
Configuration Management
Configuration backups, compliance policies, drift detection, and rollback.
AIOps & Automation
Anomaly detection, noise reduction, predictive insights, and automated workflows.
Marketplace Integrations
Directory services, communication platforms, ticketing, and asset tools.
Platform Administration
Users, roles, permissions, notifications, security, and system settings.
Self Service Portal
Service catalog, request submission, approvals, and end-user self service.
