IMACD

get

API endpoint that allows imacd process to be viewed or edited.

Authorizations
AuthorizationstringRequired
Responses
get
/ux/common/imacd/conversation/
GET /ux/common/imacd/conversation/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

post

API endpoint that allows imacd process to be viewed or edited.

Authorizations
AuthorizationstringRequired
Responses
post
/ux/common/imacd/conversation/
POST /ux/common/imacd/conversation/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
201

No response body

No content

get

API endpoint that allows imacd process to be viewed or edited.

Authorizations
AuthorizationstringRequired
Path parameters
idstringRequired
Responses
get
/ux/common/imacd/conversation/{id}/
GET /ux/common/imacd/conversation/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

put

API endpoint that allows imacd process to be viewed or edited.

Authorizations
AuthorizationstringRequired
Path parameters
idstringRequired
Responses
put
/ux/common/imacd/conversation/{id}/
PUT /ux/common/imacd/conversation/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

delete

API endpoint that allows imacd process to be viewed or edited.

Authorizations
AuthorizationstringRequired
Path parameters
idstringRequired
Responses
delete
/ux/common/imacd/conversation/{id}/
DELETE /ux/common/imacd/conversation/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
204

No response body

No content

Gets a list of IMACD process

get

This endpoint is used to fetch all the IMACD process in the current organization

Authorizations
AuthorizationstringRequired
Query parameters
items_per_pageintegerRequired

Items Per Page

pageintegerRequired

Page Number

reversebooleanOptional

Sorting Order

sortstringOptional

Sorting Key

Responses
get
/ux/common/imacd/imacd/
GET /ux/common/imacd/imacd/?items_per_page=1&page=1 HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

Creates a new imacd

post

This endpoint is used to save a new imacd for the current organization

Authorizations
AuthorizationstringRequired
Body
Other propertiesanyOptional
Responses
post
/ux/common/imacd/imacd/
POST /ux/common/imacd/imacd/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 931

{
  "summary": "VPN Issue",
  "description": "",
  "catalogue": "",
  "impact_service": "",
  "impact_service_name": "service1",
  "service_classification": "",
  "service_classification_name": "",
  "state": "Open",
  "state_id": 1,
  "status": "New",
  "status_id": 1,
  "urgency_id": 3,
  "urgency": "Low",
  "priority_id": 5,
  "priority": "Very Low",
  "impact": "Department",
  "impact_id": 3,
  "imacd_source": {
    "id": 1,
    "name": "Web"
  },
  "resolution_type": "",
  "is_first_call": "",
  "imacd_type": {
    "id": 1,
    "name": "imacd",
    "prefix": "inci"
  },
  "requester_id": "",
  "requester_name": "Test req",
  "requester_email": "[email protected]",
  "requester_phone": "7778889999",
  "reporter_name": "",
  "reporter_email": "",
  "reporter_phone": "",
  "watcher": "",
  "hold_config": {},
  "support_group": "",
  "assignee": "",
  "escalation": {},
  "tag": [],
  "assets": [],
  "config": {},
  "reference": {},
  "template_info": {},
  "closure_info": {},
  "approval_config": {},
  "custom_field": [
    {}
  ],
  "attachment": {},
  "api_link": {},
  "lock_config": {},
  "field_service_config": {},
  "closure_note": ""
}
201

No response body

No content

Gets a imacd process with the given id

get

This endpoint is used to fetch a imacd process details in the current organization

Authorizations
AuthorizationstringRequired
Path parameters
idstringRequired
Responses
get
/ux/common/imacd/imacd/{id}/
GET /ux/common/imacd/imacd/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

Edits the imacd with given id

put

This endpoint is used to edit an existing imacd for the current organization

Authorizations
AuthorizationstringRequired
Path parameters
idstringRequired
Responses
put
/ux/common/imacd/imacd/{id}/
PUT /ux/common/imacd/imacd/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

Deletes the imacd with given id

delete

This endpoint is used to delete an existing imacd for the current organization

Authorizations
AuthorizationstringRequired
Path parameters
idstringRequired
Responses
delete
/ux/common/imacd/imacd/{id}/
DELETE /ux/common/imacd/imacd/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
204

No response body

No content

Add attachments for the selected imacd process.

post

This endpoint is used to add new attachments.

Authorizations
AuthorizationstringRequired
Responses
post
/ux/common/imacd/imacd/add-attachment/
POST /ux/common/imacd/imacd/add-attachment/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

Gets attachments for the selected imacd process.

get

This endpoint is used to fetch the attachments.

Authorizations
AuthorizationstringRequired
Responses
get
/ux/common/imacd/imacd/attachment/
GET /ux/common/imacd/imacd/attachment/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

Gets history for the selected imacd.

get

This endpoint is used to fetch the history.

Authorizations
AuthorizationstringRequired
Responses
get
/ux/common/imacd/imacd/history/
GET /ux/common/imacd/imacd/history/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

get

API endpoint that allows Business Profile to be viewed or edited.

Authorizations
AuthorizationstringRequired
Responses
get
/ux/common/imacd/imacd/options/
GET /ux/common/imacd/imacd/options/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

Save rich text data

post

This endpoint is used to save the rich text data.

Authorizations
AuthorizationstringRequired
Responses
post
/ux/common/imacd/imacd/save-rich-text/
POST /ux/common/imacd/imacd/save-rich-text/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*
200

No response body

No content

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