IMACD

PreviousField Configuration NextKnowledge Base

get

API endpoint that allows imacd process to be viewed or edited.

Authorizations

Responses

get

GET /ux/common/imacd/conversation/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

post

API endpoint that allows imacd process to be viewed or edited.

Authorizations

Responses

post

POST /ux/common/imacd/conversation/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

201

No response body

No content

get

API endpoint that allows imacd process to be viewed or edited.

Authorizations

Path parameters

idstringRequired

Responses

get

GET /ux/common/imacd/conversation/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

put

API endpoint that allows imacd process to be viewed or edited.

Authorizations

Path parameters

idstringRequired

Responses

put

PUT /ux/common/imacd/conversation/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

delete

API endpoint that allows imacd process to be viewed or edited.

Authorizations

Path parameters

idstringRequired

Responses

delete

DELETE /ux/common/imacd/conversation/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

204

No response body

No content

Gets a list of IMACD process

get

This endpoint is used to fetch all the IMACD process in the current organization

Authorizations

Query parameters

items_per_pageintegerRequired

Items Per Page

pageintegerRequired

Page Number

reversebooleanOptional

Sorting Order

sortstringOptional

Sorting Key

Responses

get

GET /ux/common/imacd/imacd/?items_per_page=1&page=1 HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

Gets a imacd process with the given id

get

This endpoint is used to fetch a imacd process details in the current organization

Authorizations

Path parameters

idstringRequired

Responses

get

GET /ux/common/imacd/imacd/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

Edits the imacd with given id

put

This endpoint is used to edit an existing imacd for the current organization

Authorizations

Path parameters

idstringRequired

Responses

put

PUT /ux/common/imacd/imacd/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

Deletes the imacd with given id

delete

This endpoint is used to delete an existing imacd for the current organization

Authorizations

Path parameters

idstringRequired

Responses

delete

DELETE /ux/common/imacd/imacd/{id}/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

204

No response body

No content

Add attachments for the selected imacd process.

post

This endpoint is used to add new attachments.

Authorizations

Responses

post

POST /ux/common/imacd/imacd/add-attachment/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

Gets attachments for the selected imacd process.

get

This endpoint is used to fetch the attachments.

Authorizations

Responses

get

GET /ux/common/imacd/imacd/attachment/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

Gets history for the selected imacd.

get

This endpoint is used to fetch the history.

Authorizations

Responses

get

GET /ux/common/imacd/imacd/history/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

get

API endpoint that allows Business Profile to be viewed or edited.

Authorizations

Responses

get

GET /ux/common/imacd/imacd/options/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

Save rich text data

post

This endpoint is used to save the rich text data.

Authorizations

Responses

post

POST /ux/common/imacd/imacd/save-rich-text/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

No response body

No content

Creates a new imacd

post

This endpoint is used to save a new imacd for the current organization

Authorizations

Body

Other propertiesanyOptional

Responses

post

POST /ux/common/imacd/imacd/ HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 931

{
  "summary": "VPN Issue",
  "description": "",
  "catalogue": "",
  "impact_service": "",
  "impact_service_name": "service1",
  "service_classification": "",
  "service_classification_name": "",
  "state": "Open",
  "state_id": 1,
  "status": "New",
  "status_id": 1,
  "urgency_id": 3,
  "urgency": "Low",
  "priority_id": 5,
  "priority": "Very Low",
  "impact": "Department",
  "impact_id": 3,
  "imacd_source": {
    "id": 1,
    "name": "Web"
  },
  "resolution_type": "",
  "is_first_call": "",
  "imacd_type": {
    "id": 1,
    "name": "imacd",
    "prefix": "inci"
  },
  "requester_id": "",
  "requester_name": "Test req",
  "requester_email": "testreq@gmail.com",
  "requester_phone": "7778889999",
  "reporter_name": "",
  "reporter_email": "",
  "reporter_phone": "",
  "watcher": "",
  "hold_config": {},
  "support_group": "",
  "assignee": "",
  "escalation": {},
  "tag": [],
  "assets": [],
  "config": {},
  "reference": {},
  "template_info": {},
  "closure_info": {},
  "approval_config": {},
  "custom_field": [
    {}
  ],
  "attachment": {},
  "api_link": {},
  "lock_config": {},
  "field_service_config": {},
  "closure_note": ""
}

201

No response body

No content