Add Task

The Add Task screen allows users to create a new task, assign ownership, set priority and due dates, configure repetition, attach files, and optionally extend the task using form templates.

Tasks created here are immediately available in the Task list and follow the configured notification, audit, and repeat rules.

Add Task | Field Descriptions

Label
Action
Description / Example

Title*

Captures the task name

Enter a short, meaningful title for the task. This helps identify the task in the list view. Example: Prepare a weekly incident report

Status*

Sets the current task state

Defines the task's lifecycle stage at creation. Available options: To Do, In Progress, Done (based on workflow configuration).

Priority

Defines urgency level

Indicates how critical the task is. Priority is visually highlighted in the task list. Available options: Low, Medium, High, Critical.

Assignee

Assigns task ownership

Selects the user responsible for completing the task. Once assigned, the user receives a notification. Example: Alex

Due Date

Sets task deadline

Specifies the expected completion date. Used to track task breaches and trigger notifications when overdue. Example: 2026-02-10

Repeat

Configures task recurrence

Defines whether the task should repeat automatically. Repeated tasks are created as new non-repeating tasks based on the schedule. Available options: No Repeat, Daily, Weekly, Monthly, Quarterly, Half-Yearly.

About Task*

Adds detailed task description

Provides full context and instructions for the task using a rich text editor. Supports formatting, links, lists, and images. Example: Verify SLA breach alerts and update the report.

Additional Information

Extends task using templates

Allows selection of a custom form template to add additional fields to the task. Once selected and the task is created, the template cannot be changed. If the template is updated later, the changes will be reflected in the task. Example: Change Approval Template

Select Template

Loads custom form fields

Displays available form templates created under Template → Form Template. Selecting a template dynamically adds its fields to the task form.

Attachment

Adds supporting files

Allows uploading one or more files related to the task. Attachments are included in email notifications and available for download later.

Add (Attachment)

Uploads files

Opens file picker to upload attachments. Supports download and delete actions during edit.

Submit

Creates the task

Saves the task with all configured details. On success, the task appears in the Task list, and notifications are triggered as applicable.

Cancel

Discards task creation

Closes the Add Task panel without saving any entered information.

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  • Tasks can be edited after creation, except for the selected template, which remains locked.

  • If a task is created with a past due date, a task breach notification is triggered for the assignee and creator.

  • Repetitive tasks generate new independent tasks based on the selected frequency.

  • All task actions (add, edit, delete) are logged in the Audit module.

  • Attachments are included in email notifications when configured in workflows.

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