My Profile

When you click the Profile icon (top-right corner of the platform), a dropdown menu appears. This menu provides quick access to personal settings, status control, log history, shortcuts, and session actions.

Profile Menu | Basic Details

Label	Description	Example / Notes
User Info (Name & Email)	Displays the logged-in user’s basic profile details.	Shikar – [email protected]
Clock In / Clock Out	Used to log working hours for attendance tracking. Switching to Clock Out ends the current active session.	Shows the timestamp of the last action.
View Logs	Opens attendance/activity logs to review login history and time entries.	View daily login/logout logs.
Status	Shows the current availability status. Users can switch between statuses such as Active, Away, and Busy, depending on configuration.	Current Status: Active
Account Settings	Navigates to the Account Settings page, where users can update profile details, security settings, preferences, and attendance config.	Click here to know more.
Keyboard Shortcuts	Opens a pop-up showing available keyboard shortcuts for quick navigation.	User: g+u, Requester: g+r, etc.
Logout	Logs the user out of the platform.	Redirects to the login page.
Privacy Policy / Terms of Service	Links to compliance and platform usage policies.	External redirect.

Account Settings

This page lets users manage their personal profile settings, including basic details, password, preferences, signature, attendance options, approvals, and security settings like 2FA. All changes apply only to the logged-in user.

General

Users can update basic profile details, including full name, gender, contact number, time zone, and email address. This section also supports changing the profile picture and enabling Two-Factor Authentication (2FA) for secure login.

General | Account Settings

Label	Action	Description / Example
Profile Picture	Upload / Change	Upload or modify your avatar displayed across the platform.
Full Name	View / Edit	Update the display name associated with your account. Example: Shikar.
Email	View Only	Shows the registered email address used for login and notifications.
Gender	Select Option	Choose the gender preference from Male, Female, or Other.
Phone Number	Add / Edit	Enter your primary mobile number with the country code.Example: [phone].
Timezone	Select Dropdown	Set your local timezone for accurate timestamps.Example: (GMT+05:30) Asia/Kolkata [IST].
Landline	Add / Edit	Enter the official landline contact number (optional).
Contact Extension	Add / Edit	Add an internal extension number if applicable (optional).
Two-Factor Authentication (2FA)	Enable / Disable	Enable enhanced security using TOTP via an authenticator app.
Submit	Save Changes	Applies and saves profile updates.

Change Password

Users can update their login password by entering their current password and setting a new one. This is used to maintain account security and should be updated periodically or when credentials are compromised.

Change Password | Account Settings

Label	Action	Description / Example
Current Password*	Enter existing password	Required to verify identity before applying changes
New Password*	Enter new password	Define a new secure password for login
Submit	Save changes	Applies the password update after validation

User Preferences

Adjust personal viewing and language settings. Users can define how many records appear per page and select their preferred interface language. These preferences apply only to the logged-in user and do not affect global system settings.

Signature

Use this section to create and manage email signatures that automatically append to communications sent from the platform. Multiple signatures can be added and stored for different use cases (e.g., support, escalation, internal).

Add Signature | Account Settings

Label	Action	Description / Example
New Signature	Click	Opens a pop-up window to create a new signature.
Title	Enter text	Name of the signature template.Example: "Support Team Signature"
Editor (Text area)	Type / Format	Add and format signature content. Supports text styling, hyperlinks, and images.Example: Name, role, contact details, company logo.
Formatting Toolbar	Bold / Italic / Underline / Alignment / Insert Image	Apply styling and insert media for professional formatting.
Save / Close	Save or Exit	Save changes or close the editor without saving.

Information

This section stores the user's professional details and organizational mapping. It helps in defining the user’s role, department, experience, skills, business entity, and notification contact details within the platform.

Field Details| Account Details

Label	Action	Description / Example
Designation	Enter text	Stores the job title used internally. Example: Frontdesk Engineer
Organization Role	Enter text	Defines the functional role assigned within the system hierarchy. Example: Service Engineer
Department	Select from the dropdown	Associates the user with a specific department. Used for routing & reporting. Example: Support / Operations / Engineering
Experience Months	Enter value (number)	Total months of professional experience. Helpful for skill-mapping. Example: 24
Experience Years	Enter value (number)	Total years of professional experience. Example: 3
Skills	Select from the dropdown	Define skillsets for resource assignment & workload mapping. Example: Networking / Troubleshooting / Linux
Notify Email	Enter email	Email address used for task/ticket notifications. Example: [email protected]
Notify Phone No(s)	Enter phone	Phone number used for SMS/voice alerts. Example: +91 987XXXX210
Business Entity	Enter or select	Indicates the business unit to which the user belongs. Example: Global Support
Business Segment	Enter text	Categorizes the user under a business division. Example: IT Operations
Partner Name	Enter text	Used when the user belongs to a partner organization. Example: TechSolutions Pvt Ltd
Subsidiary	Enter or select	Maps the user to a subsidiary entity in multi-org setups. Example: Infraon India Pvt Ltd

• After entering details, click Submit to save changes.

• Updated details will reflect across dashboards, workflows, and reporting modules.

Attendance

This section displays your attendance logs for selected date ranges. Users can view clock-in/clock-out times, total working hours, remarks, and reasons for leave. You can filter records, review daily entries, and verify time logs based on system-recorded data.

Label	Action	Description / Example
Date	View	Shows the specific date of attendance entry. Example: 19 Wed, Nov 2025
In	View	System-recorded clock-in time. Example: 03:52 PM
Out	View	System-recorded clock-out time.Example: 06:41 PM
Effective Hours	View	Actual productive time calculated from first clock-in to last clock-out after break deductions. Example: 1 hr, 39 min
Total Hours	View	Gross working hours, including all logged sessions. Example: 2 hr, 48 min
Remarks	View	Work status based on attendance. Example: Worked / Absent
Latitude / Longitude	View	Shows captured geo-coordinates (if location tracking is enabled).
Login Type	View	Indicates login source. Example: Remote / Base / Mobile
Distance from Base	View	Distance from the assigned base location at login time.
Approval Status	View	Shows if attendance adjustments are pending approval. Example: Approved / Pending
Reason	View	Shows remarks for absence or manual edits. Example: No Reason Provided
Filter (Last 30 Days)	Select Filter	Filters attendance records based on date range. Example: Today / This Month / Custom Range

Pending Approvals

The Pending Approvals section displays requests that require the user’s action—typically approval or rejection of workflow items such as attendance logs, requests, or task submissions.

This page only shows items assigned to the logged-in user as an approver. If no items require action, the page remains empty.

Sub-ordinates Attendance

This page displays the attendance records of users who report to you. It includes login/logout times, total and effective working hours, remarks (Worked/Absent), and location-based fields such as latitude, longitude, and distance from the base. You can search by username, apply date-range filters, and review daily logs to monitor team activity and ensure compliance.