LDAP

Infraon Infinity is now integrating with LDAP to streamline user management. This integration will allow users to directly add end-users from LDAP to the Infraon portal, eliminating the need for manual data entry. Additionally, users can view requester details directly within the Infraon platform, improving visibility and simplifying the approval process.

How to Install

Installation Steps:

STEP 1: Log in to your Infraon Infinity account. On the left panel, click on the ‘Marketplace’ tab and select “LDAP” integration.

STEP 2: After clicking the tab, click on Install.

STEP 3: Now, in the LDAP configuration tab, enter the credentials, LDAP URL/ IP Address, Port, User Name, Password, Base DN, Advance Search, and Role as prompted in the respective call-out boxes.

STEP 4: Once the credentials have been filled, click ‘Verify’ to proceed.

STEP 5: In the Requester tab, select the adjacent fields dropdown to map column with the related fields on Infraon Infinity.

The same data can be previewed in the next column.

Note: Clicking ‘Change User’ lets you preview data from another user's perspective. This can be helpful for troubleshooting access issues, understanding user experience, or verifying data accuracy across different accounts.

Select a user to import their default profile information. Once selected, click ‘Apply’ to make changes.

STEP 6: Once all the necessary details have been filled in, clicking the "Submit" button will finalize the configuration process for this integration.

STEP 7: After completing the configuration, synchronize by clicking "Sync Now" to import requester data into Infraon Infinity. Clicking "Sync Now" will trigger the import process.

The integration is now completed.

Schedule Sync

The Schedule Sync option enables administrators to automate LDAP synchronization at predefined intervals.

Label	Action	Description / Example
Schedule Mode	Select from Once, Every, Daily, Weekly, or Monthly	Defines how often synchronization runs.Example: Select Daily to sync every day.
Date & Time	Select a date and time.	Choose when the synchronization should start.Example: 2025-09-18, 03:20 PM (Asia/Kolkata).
Active Toggle	Enable/Disable	Ensures the schedule is active. Disable if you don’t want the scheduled sync to run temporarily.
Update Schedule	Click to save schedule settings	Confirms and activates the sync schedule.

Once saved, the system will display the next scheduled run at the bottom of the window.

Export Unsynced Data

Export provides a quick way to download records that failed to sync between LDAP and Infraon Infinity.

Label	Action	Description / Example
Export	Click to generate CSV	Downloads a CSV file of all unsynced users.
Data Content	Auto-populated	Contains details of users not synchronized due to invalid configurations, missing values, or duplicates.
Usage	Troubleshooting reference	Helps admins identify sync issues, fix configurations, and re-run the synchronization. Example: CSV may list users missing the email attribute.

• The export does not alter or clean any data.

• The CSV reflects only the most recent unsynced data at the time of export.

• Duplicate records may appear if they exist in the source LDAP system.