v7.3.15 – November 2025

View the latest features, enhancements, and fixes by release.

Version: v7.3.15 Date: 6th November

Overview

This release introduces significant improvements across Asset, Project, and SLA Management modules, along with substantial AI-driven enhancements to the Knowledge Base and new Okta Marketplace integrations.

Key Updates

Mobile App Enhancements

iOS – Sync Collected Data from Device to Server

• Added a dedicated option to manually sync collected data to the backend.

• Displays real-time sync status with retry options for failed attempts.

• Ensures reliable and secure transmission of device information.

iOS – Device Sensor & Carrier Information Collection

• Collects hardware sensor and carrier information directly from devices.

• Captures accelerometer, gyroscope, and SIM carrier data accurately.

• Enhances analytics and monitoring for mobile assets.

Android – Full App Migration to Edge-to-Edge Display

• Migrated Android app to a full edge-to-edge Flutter interface for Android 13–15+.

• Provides a modern, immersive layout aligned with Android design standards.

• Improves navigation and accessibility through gesture-based control.

Knowledge Base

KB Vector Database Synchronization and Isolation

• Synchronizes KB data with vector databases to improve AI-based search accuracy.

• Supports tenant-level data isolation for enhanced privacy and performance.

• Automatically updates indexes when KB content changes.

Auto Conversion of Qualified Closed Tickets to KB

• Automatically converts resolved and validated tickets into KB articles.

• Uses AI to detect duplicate or low-confidence entries and skip them.

• Ensures continuous enrichment of the KB repository with verified solutions.

AI KB Search in ITSM Modules

• Introduces AI-powered contextual search within ITSM forms.

• Displays suggested KB articles while creating or updating tickets.

• Helps technicians resolve issues faster by using existing knowledge.

Feature Configuration

Feature Configuration Settings Module

• New centralized module for managing AI and KB configuration parameters.

• Admins can update vector synchronization, search relevance, and indexing settings.

• Ensures consistent configuration across backend and UI.

Report

Agent Uptime Report – Custom Time Filter

• Added the ability to filter agent utilization data for a specific time window.

• Helps teams analyze performance for any custom duration (e.g., weekly or quarterly).

• Improves flexibility in report generation and trend analysis.

Asset Management

IT Asset Audit Record Enhancements

• Added scheduling options for audit start and end dates.

• Introduced “Audit Objective” and timestamp fields for better documentation.

• Supports exporting audit results in XLSX format for record-keeping.

Asset Lifecycle Status Widget

• Displays a summary of assets nearing expiration (warranty, AMC, or EOL).

• Users can customize time windows for monitoring (7, 14, or 30 days).

• Enables proactive renewals and maintenance planning.

Model Year–Based End-of-Life Estimation

• Automatically calculates EOL based on the asset’s model year.

• Uses predefined lifespan rules by asset category.

• Provides predictive insights into hardware replacement planning

Operational Status Sync with Agent Heartbeat

• Asset operational status now updates automatically based on agent heartbeat.

• Reflects real-time device health (Active/Inactive).

• Reduces manual updates and improves monitoring consistency.

Software

Software Metering

• Introduced software metering to track usage across endpoints.

• Displays license consumption in dashboard views and detailed reports.

• Enables cost optimization and compliance tracking for installed software.

Workflow

Kafka Notification Trigger

• Added support for Kafka message triggers during workflow execution.

• Allows real-time notifications to integrated systems or tools.

• Provides detailed logs for each published Kafka event.

Tickets

Import Tickets from CSV

• Introduced ticket import functionality using pre-formatted CSV files.

• Supports bulk upload with validation and mapping preview.

• Displays upload results and allows download of failed records for review.

Dashboard

Filter Tab for Assignee Summary Widget

• Added a dedicated filter tab to the Assignee Summary widget.

• Allows filtering by status, priority, and ticket category.

• Simplifies workload tracking and assignment analysis.

Project Management

Project Add and View in the Left Panel

• Simplified navigation with all project sections accessible via the left panel.

• Enhances usability with consistent side navigation for tasks, teams, and workflows.

Automated Task Generation on Project Creation

• Automatically generates default tasks based on the selected project template.

• Ensures project consistency and reduces setup time.

Project Templates in Start-a-Project Sidebar

• Added a “Start a Project” sidebar featuring available templates.

• Includes a “Load More” option for easier browsing through templates.

Project Workflow Integration

• Introduced dedicated project workflow support similar to task workflows.

• Enables configurable approval and review stages for each project.

Project Workflow

• Provides predefined project stages with clear state transitions.

• Ensures consistent progress tracking across multiple teams.

Edit/Update Workflow Integration

• Added a toggle option to require approval from all members in approval cards.

• Improves governance and control during workflow execution.

Project: Use Template

• Allows users to select an existing template to auto-populate project details.

• Validates required fields and prevents duplicate entries.

Project Task Add and View in Table View

• Enables adding and managing tasks in a structured table layout.

• Includes sorting, inline editing, and audit tracking for all updates.

SLA Management

SLA Exclusion from Tickets

• Added an option to exclude specific tickets from SLA tracking.

• Improves reporting accuracy for non-applicable cases (e.g., testing tickets).

• Simplifies SLA performance analysis.

SLA Breach Detection and Indicators

• Real-time detection of SLA breaches with color indicators.

• Provides visual warnings and predictive alerts for near-breach cases.

• Helps teams take preventive action proactively.

Marketplace

Okta Marketplace Integration – App

• Introduced Okta Marketplace App for seamless authentication setup.

• Simplifies domain linking and app registration.

• Enables centralized identity configuration for organizations.

Okta Marketplace Integration – User Sync

• Automatically syncs user data between Infraon and Okta.

• Reduces duplicate user creation and manual synchronization effort.

• Maintains consistent user identity across systems.

Okta Marketplace Integration – SSO Login

• Enables secure single sign-on via Okta credentials.

• Supports multi-domain authentication and improved session handling.

• Simplifies login for enterprise users.

Centralized Marketplace

• Enhanced centralization of marketplace integrations.

• Allows managing multiple connected apps from a single view.

• Ensures better control, visibility, and auditing of integrations.

🐛 Bug Fixes

We have addressed multiple issues reported across modules, including:

• Improved data synchronization between Asset and Inventory views.

• Resolved validation inconsistencies in the Project Template and Workflow modules.

• Fixed mobile app data collection and display issues for Android and iOS.

• Enhanced report generation stability for Agent Utilization and SLA metrics.

• Addressed UI alignment and widget display issues in dashboards.

• Optimized Marketplace integration performance for Okta synchronization.

• General performance and stability improvements across the Infraon platform.

These fixes deliver better reliability, improved accuracy, and smoother usability across Infraon Infinity’s modules.