v7.3.16 – December 2025

View the latest features, enhancements, and fixes by release.

Version: v7.3.16 Date: 30th December

Overview

This release introduces functional enhancements across Marketplace, Project Management, Asset Audits, Purchase Orders, Software Metering, Mobile, and Self Service Portal.

The updates focus on improving configurability, operational accuracy, integrations, and end-user experience across ITSM and ITAM workflows.

Key Updates

Marketplace

Centralized Marketplace

• Introduced a centralized marketplace architecture to manage multiple Infraon instances.

• Enables dynamic routing of requests based on registered instance URLs.

• Improves scalability and simplifies multi-instance management.

Dell Vendor Integration for On-Prem

• Added Dell vendor integration via Marketplace for on-prem environments.

• Automatically syncs device warranty and purchase details from Dell.

• Updates asset records with warranty expiry and vendor information.

Contract Management

Custom Field Creation for Contract Management

• Allows creation of custom fields specific to contract types.

• Custom fields are available across contract records, reports, and dashboards.

• Supports role-based visibility and flexible contract ID formatting.

Project Management

Task Export and Import (All Fields)

• Tasks can be exported in CSV and PDF formats with all configured fields.

• Supports importing tasks from CSV with validation and audit tracking.

Dependent Task in Task View

• Enables adding and removing task dependencies directly from the task view.

• Supports relationship type, dependency type, and lag configuration.

• Ensures bi-directional visibility between dependent tasks.

Task Field Configuration

• Introduced conditional control for task fields based on user role and task status.

• Fields can be hidden, read-only, or mandatory depending on context.

• Improves data integrity and guided task updates.

Default Project Setup on Registration

• Automatically creates default project roles, teams, members, and task templates during organization setup.

• Includes predefined roles such as Project Manager and Project Implementer.

• Reduces initial configuration effort for new organizations.

Knowledge Base

Attaching KB in Incident

• KB articles are automatically attached to incident email responses.

• Supports multiple KB attachments and prioritizes AI-generated articles.

• KB management page now segregates AI-created, manual, and most-utilized articles.

• Provides usage analytics and visibility into feedback for KB effectiveness.

Asset

Edit Common and Specific Asset Fields During Audit

• Allows editing common and applicable asset fields directly during audits.

• Supports bulk asset selection with controlled field visibility.

• Ensures updated values are saved and reflected accurately.

Fix for Attached Assets Getting Removed

• Resolved an issue where previously attached assets were removed when adding new ones.

• Ensures asset selections persist across filters, edits, and views.

• Improves the reliability of multi-asset association workflows.

Ticket Management

Support for ZIP and RAR Attachment Formats

• Added support for uploading ZIP and RAR compressed files.

• Enables attaching bundled logs, configurations, backups, and artifacts.

• Files are validated, scanned, and handled consistently with existing attachments.

Purchase Order

Quotation Number and Attachment During PO Creation

• Introduced a quotation number field with support for multiple entries.

• Allows attaching quotation documents directly during PO creation.

• Quotation details are available in view, edit, reports, and CSV imports.

Downloadable PO with QLM Letterhead and Quotation Reference

• Downloaded POs now use the official QLM letterhead.

• Displays quotation reference details clearly for vendor communication.

Enhanced Header & Footer Template Configuration

• Header and footer images can be configured independently.

• Enforces validation to ensure images are uploaded when enabled.

• Prevents unintended footer inclusion in approved PO documents.

Inventory Agent

Filters for Inventory Agent Page

• Added advanced filters such as Asset Created status, Last Heartbeat, and Creation Time.

• Improves visibility and manageability of inventory agents.

• Enables precise filtering using date and condition operators.

Feature Configuration

Feature Configuration Settings Module Implementation

• Introduced a UI-driven configuration module for Knowledge Base settings.

• Allows administrators to manage AI behavior, quality thresholds, privacy, and processing rules.

• Supports saving, resetting, validating, and testing without backend changes.

Self Service Portal

Service Catalogue

• Introduced configurable service catalogue views (Tree view, Two-dropdown, Three-dropdown).

• Applies consistently across Ticket, Request, Change, Release, and Problem modules.

• Enables browsing services, adding items to cart, and placing requests.

Integrating Request Template in SSP

• Request templates are now available in the Self Service Portal.

• Simplifies request creation with predefined fields and workflows.

Dashboard

Project Task Summary Widget

• Added a new widget to summarize project task status and progress.

• Provides quick insights into task distribution and completion.

API Metering

API User & Token Management

• Introduced management for API users and authentication tokens.

• Supports token creation, expiration, and revocation.

• Enhances API governance and usage control.

Reports

Location Filter in Report Custom Filter

• Added the missing Location option in report filters.

• Enables better segmentation and reporting accuracy.

Project Task Summary Report

• Introduced a consolidated project summary report.

• Provides insights into project status, progress, and task distribution.

Templates

Form Template Creation

• Enables creation and management of reusable form templates.

• Supports consistent data capture across modules.

Service Template

Service Template Fields in Field Configuration

• Service template fields can now be managed via field configuration.

• Supports visibility and control based on roles and workflows.

Mobile Enhancements

iOS – Export Logs

• Allows exporting logs with download and share options.

• Includes 7-day retention, auto-deletion, and size limits.

Mobile App Agent Configuration Feedback

• Added feedback mechanisms for mobile agent configuration.

• Improves diagnostics and usability of the mobile agent setup.

🐛 Bug Fixes and Improvements

• Improved stability across Marketplace, Asset Audit, and Project workflows.

• Fixed attachment persistence and audit edit issues.

• Enhanced validation and consistency across Purchase Order templates.

• General performance and usability improvements across modules.