Login Settings

The Login Settings module gives administrators granular control over how users authenticate when logging into the Infraon Infinity platform. It goes beyond the default username and password method by offering various authentication options to suit the organization's security preferences.

The following section breaks down the details:

Username & Password (Default):

This is the standard login method for Infraon ITSM, allowing users to access the platform with a registered email address and password combination. It provides a familiar login experience for most users.

Mobile Number & SMS:

This method strengthens login security by incorporating two-factor authentication. Users enter their registered mobile number during login, and a unique SMS verification code (OTP) is sent to their phone. Access is granted only after entering the correct OTP, adding an extra layer of protection against unauthorized login attempts.

Microsoft SSO:

This option leverages the power of Single Sign-On (SSO) for a more convenient and potentially more secure login experience. Users can log in to the Infraon Infinity portal using their existing Microsoft credentials, eliminating the need to manage separate passwords for the platform. Relying on Microsoft's robust authentication infrastructure improves user experience and potentially enhances security.

Google SSO:

This login method prioritizes both convenience and security. Users can access the Infraon portal with their existing Google credentials, eliminating the need for separate login details.