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  • Lifecycle Stages

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  1. Infinity User Guide
  2. Asset

Asset Lifecycle

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Last updated 1 month ago

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Endpoint Assets

The Endpoint Assets Lifecycle represents the systematic stages that endpoint devices, such as laptops, desktops, and mobile devices, go through within an organization.

Infraon Infinity ensures that each stage is managed efficiently, from request to retirement, to maintain operational consistency and accountability.

Below is an overview of each stage, its significance, and key actions within Infraon Infinity.

Lifecycle Stages

1. Request

The lifecycle begins when a user or department requests a new asset. This stage involves capturing detailed information about the required asset, such as type, quantity, and purpose.

  • Purpose: To initiate the procurement or allocation process.

  • Action in Infraon Infinity: Create a request ticket and record the details of the asset requirements.

2. Acquisition

Once the request is approved, the required asset is procured or leased. This stage ensures the requested assets are obtained and ready for quality checks.

  • Mandatory QA Check: Every asset undergoes a quality assurance (QA) process to verify its compliance with standards.

    • Failed QA: Assets are marked for return to the vendor.

    • Passed QA: Assets are marked as ready for the next stage.

Note: Assets cannot move directly from Acquisition to In-stock without passing the QA check.

3. In-stock

Assets that pass the QA process are added to inventory. They are categorized based on type, location, and availability for better tracking and management.

  • Purpose: To ensure assets are available and ready for deployment.

  • Action in Infraon Infinity: Record and track the asset’s status in the IT asset module.

4. Installation

The asset is configured and prepared for use. This includes installing required software, updating licenses, and ensuring compliance with security protocols.

  • Purpose: To make the asset operational and ready for allocation.

5. Allocation

The prepared asset is assigned to a specific user or department.

  • Actions in Infraon Infinity:

    • Update the asset’s status to "Allocated."

    • Assign ownership details in the system.

6. User Acceptance

The assigned user evaluates the asset and decides whether to accept it.

  • If Accepted: The lifecycle continues to the Operation stage.

  • If Rejected: The asset is returned to In-stock for reassessment or reallocation.

7. Operation

The assigned user actively uses the asset. During this stage, audits are conducted periodically to verify the asset’s compliance, functionality, and condition.

  • Purpose: To monitor the asset's performance during its active use.

  • Actions in Infraon Infinity:

    • Conduct regular audits and record results.

    • Move non-compliant or faulty assets back to In-stock for resolution.

8. Maintenance

The asset is sent for maintenance if an issue arises during the operation stage. This includes resolving technical issues, replacing parts, or updating software.

  • Purpose: To restore the asset to a functional state.

  • Actions in Infraon Infinity:

    • Create a maintenance ticket.

    • Log actions taken during the repair process.

9. In-Used

After maintenance, the asset returns to operational status with repairs completed and parts replaced.

  • Purpose: Ensures the asset is functional and ready for continued use until new issues arise or it reaches EOL.

10. Decommission

When an asset reaches its end of life (EOL) or becomes irreparable, it is decommissioned. This involves securely wiping data and marking the asset for disposal.

  • Purpose: To ensure safe and compliant asset removal from active inventory.

11. Retire

The final stage of the lifecycle involves officially retiring the asset. It is removed from the active inventory, and disposal records are archived for reference.

  • Purpose: To close the lifecycle and maintain audit records.

Network Assets

The Network Devices Lifecycle tracks the stages that network devices, such as routers, switches, firewalls, and other networking hardware, go through within an organization.

Below is an overview of each stage, its significance, and key actions within Infraon Infinity.

Lifecycle Stages

1. Request

The lifecycle begins when a user or department requests a new network device. This stage captures detailed information about the required asset, such as type, quantity, and purpose.

  • Purpose: To initiate the procurement or allocation process for the required network device.

  • Action in Infraon Infinity: Create a request ticket and record asset details.

2. Acquisition

Once the request is approved, the required network device is procured or leased. This stage ensures that the requested devices are obtained and ready for quality checks.

  • Mandatory QA Check: Every device undergoes a quality assurance (QA) process to verify its compliance with standards.

    • Failed QA: Devices are marked for return to the vendor.

    • Passed QA: Devices are marked as ready for the next stage.

Note: Devices cannot move directly from Acquisition to In-stock without passing the QA check.

3. In-stock

Devices that pass the QA process are added to inventory and categorized based on type, location, and availability. This enables better tracking and management of devices.

  • Purpose: To ensure network devices are available and ready for deployment.

  • Action in Infraon Infinity: Record and track device status in the IT Asset module.

4. Implementation

The asset is configured and prepared for integration into the network. This includes setting up hardware, performing initial network configurations, and ensuring the device is operational.

  • Purpose: To make the network device operational and ready for integration into the network.

5. Integration

The network device is integrated into the organization's network infrastructure. This includes connecting the device to other network components, applying configurations, and testing connectivity.

  • Purpose: To ensure the device is fully integrated and functional within the network.

  • Action in Infraon Infinity: Track integration progress and update device status.

6. Operation / In-Use

The network device enters active use, supporting the network's operation. During this stage, regular audits are conducted to verify compliance, functionality, and security.

  • Purpose: To monitor the device’s performance and ensure it continues to meet network requirements.

  • Actions in Infraon Infinity:

    • Conduct regular audits and record results.

    • Move non-compliant or faulty devices back to In-stock for resolution.

7. Maintenance

If an issue arises during operation, the device is sent for maintenance. This includes resolving technical issues, replacing components, or updating firmware/software.

  • Purpose: To restore the device to a functional state and ensure network stability.

  • Actions in Infraon Infinity:

    • Create a maintenance ticket.

    • Log actions taken during the maintenance process.

8. Re-Install

After maintenance, the device is reinstalled and reconfigured as necessary. Any replacement parts are replaced, and the device is returned to active use.

  • Purpose: To ensure the device is fully functional and restored to its operational state.

  • Action in Infraon Infinity: Track reinstallation actions and update device status to "In-use."

9. Decommission

When the network device reaches its end of life (EOL) or is no longer functioning as intended, it is decommissioned. This stage involves securely wiping data and removing the device from the network.

  • Purpose: To ensure safe and compliant device removal from the network.

  • Action in Infraon Infinity: Mark the device as decommissioned and initiate disposal procedures.

10. Retire

The final stage of the lifecycle involves officially retiring the device. It has been removed from the active inventory, and disposal records have been archived for future reference.

  • Purpose: To close the lifecycle and maintain proper audit records.

  • Action in Infraon Infinity: Remove the device from the active inventory and store all related documentation for compliance and reporting.

IT Asset Lifecycle. ITAM Lifecycle. Endpoint asset lifecycle (workflow)
IT Asset (Network) Lifecycle. ITAM Lifecycle. Network asset lifecycle (workflow)