Add Report

Click on Add Report in the top right corner. The 'Add Report' page has three tabs. Refer to the table for more information.

Category | Configuration | Filter

'Report' has various categories. You can click the specific category in which you want to get the report.

Label

Action

Description/Example

Availability Reports

Select the availability report box to send the report.

Availability report helps technicians to analyze situations in which problems have occurred. It can be plotted against time in each interval and viewed as a data table, line chart, area chart, bar chart, etc. Example; Login hours, shift hours, availability percentage, etc.

Node Summary Report

Click the Performance Reports on the left panel and select the Node summary report.

The node summary report provides statistical information about the node at the selected time interval. For example, total words coded to a node, number of sources coded at a node, number of users coded at a node, etc.

Event Report

Click the Event Reports on the left panel and select the Event Report.

The event report provides statistical information about the specific event for the selected time interval.

Event Summary Report

Click the Event Reports on the left panel and select the Event Summary Report.

The event summary report gives comprehensive statistical data for all the events for the selected time interval.

Incident Report

Click the Helpdesk Reports on the left panel and select the Incident Report.

Incident Report provides statistical information about the specific incident for the selected time interval.

Incident Summary Report

Click the Helpdesk Reports on the left panel and select the Incident Summary Report.

Incident Summary Report gives comprehensive statistical data for all the incidents for the selected time interval.

Depreciation Report

Click the Helpdesk Reports on the left panel and select the Depreciation Report

Generate the Depreciation Report for Assets and select the relevant report from the provided list. Submit the report request and select the financial year start date to generate the report according to the specific needs. The generated report provides accurate and up-to-date information about asset depreciation.

Location Report

Click on the organization on the left panel and select the address book. Click on the 'Export' icon.

Manage and track the location of the assets by exporting the address book details from the organization's address book. With the ability to import and export location details, quickly generate comprehensive location reports for the assets.

Detailed Asset Report

Click on the Helpdesk Reports on the left panel and select the Asset Reports. Click on the Detailed Asset Report

Comprehensive asset hardware, software, and activity log all in one report with detailed asset report by selected tags and duration and generate information that contains the asset name, IP address, inventory details and more.

Asset ticket report

Click on the reports on the left panel and select the ITSM reports. Click on the Asset ticket report

Effortlessly access and segregate asset-related and ticket-related data in separate reports. Select specific product categories for enhanced insights, and enjoy functionalities like scheduling, saving, and previewing reports with ease.

Installed vs purchased report advance

Click on the reports on the left panel and select software reports.

Access the 'Software Installed vs Purchase' report in the software report section. Track software names, purchase details, installation status, and compliance metrics.

Software Detail Report

Click on the reports on the left panel and select software reports.

Access detailed reports for respective software in Software Detail Reports. Identify software status as 'Discovered' if found through the agent, or 'Managed' if manually added.

Software by publisher reports

Click on the reports on the left panel and select software reports.

Enable all columns in Software by Publish Reports. Gain detailed insights into respective assets, including application name, vendor, help link, and more. Filter by asset tag and custom criteria for comprehensive software tracking.

ITSM Ticket Summary Report

Click on the reports on the left panel and select the ITSM reports. Click on the Ticket summary report.

Enables key metrics and statistics related to tickets, such as incidents, service requests, changes, or problems, managed by an IT service desk or support team. This report serves as a snapshot of ticket-related data within a specified timeframe, allowing stakeholders to quickly understand the performance, workload, and trends within the IT service desk.

IMACD Summary Report

Click on the reports on the left panel and select the IMACD. Click on the IMACD report.

Provides a consolidated overview of the key metrics and statistics related to installation, movement, addition, changes, and destroy processes handled by the IT service management team. Helps monitor service delivery, identify areas for improvement, make data-driven decisions, and enhance customer satisfaction.

Forecast Prediction Report

Click on the reports on the left panel and select the ITSM. Click on the IMACD report.

This report leverages AI/ ML to forecast resource utilization trends of a single statistic. The predicted data is then segmented into three categories based on utilization levels, allowing for proactive resource allocation and optimization.

Forecast Summary Report

This report leverages AI/ ML to forecast and predict resource utilization for a single statistic and summarizes them based on configured thresholds. This information can be used for proactive maintenance planning and capacity assessments.

Server Capacity Planning Report

This report leverages monitoring data to assess server resource utilization (CPU, memory, disk). It categorizes resources as underutilized, optimally utilized, or overutilized, enabling informed resource allocation decisions.

Device Capacity Planning Report

This report leverages monitoring data to assess device resource utilization (CPU, memory, disk). It categorizes devices as underutilized, optimally utilized, or overutilized, enabling proactive capacity planning.

Link Capacity Planning Report

Analyses interface utilization based on polling data and categorizes them as under, optimal, or over-utilized, aiding proactive capacity planning.

Prediction Trend Report

This report displays a comparative graph of past data and predicted resources for proactive planning.

Ticket Escalation Notification Report

Click on the reports on the left panel and select the ITSM reports. Click on the Ticket Escalation Reports.

Generate comprehensive statistical data on ticket notifications escalated within a chosen timeframe, analyzing trends across various columns such as user, requester, impacted services, and more. Customize the report to highlight specific areas of interest, enabling a detailed examination of trends and patterns within the selected period for more insightful analysis.

Configuration Download Result Report

Click on the reports on the left panel and select the NCCM reports.

Generate a detailed summary of configuration download activities for network devices. This report includes the status of each download (success or failure), device details, and any encountered errors.

Jobs Account Audit Report

Click on the reports on the left panel and select the NCCM reports.

Summarizes audit information related to user actions during download job executions. It captures details such as device IP address, account information, connection protocol, job type, and any failure messages.

Ticket Report

Use this report to track ticket trends, evaluate resolution quality, spot repeatedly reopened tickets, and support operational insights.

Includes Latest Resolution Comment column (displaying the most recent resolution note) and a Reopen column, which records each reopening (including timestamp and assignee).

Generate ticket data reports for the selected columns and time interval. The report includes ticket details such as status, priority, and resolution, along with reopening history.

A new Ticket Reopen Time/Assign column is available to track reopening events. Each reopening is recorded with the timestamp and assignee name in the format:

Reopen Time – Assignee Name (Example: 2025-02-13 10:30 AM – Alex).

Multiple reopening events are displayed in chronological order for each ticket.

Ticket Count Summary Report

This report helps track workload, monitor ticket distribution, and analyze performance trends effectively.

Provides a consolidated view of tickets based on group, ticket state, and selected time interval. You can refine the report using filters such as:

  • Group By: Impact Service, Assignee, Creator, Requester, Requester Location, Team, or Location.

  • Count By: State, Status, Urgency, Priority, or Severity.

Timescale: Apply time-based filters to analyze ticket distribution across specific periods.

Release Report

Displays all release records within the selected time interval. The report includes both standard fields (release ID, type, status, etc.) and custom workflow fields such as email, phone number, or additional text. All fields appear as separate columns in the extracted report.

Helps managers and auditors review all release details in one place, including custom fields.

Incident Feedback Report

Click on the reports on the left panel and select the ITSM reports.

It provides a consolidated summary of peer review feedback collected through predefined templates for incidents. It enables teams to analyze how incidents were handled within a selected time interval, offering insights into resolution quality, SLA adherence, and areas of improvement. This report can be filtered by time ranges and exported for further analysis or sharing.

Asset Delivery Penalty Report

Click on the reports on the left panel and select the ITSM reports.

This report provides penalty details for delayed asset deliveries within purchase orders, based on the selected columns and time interval. The penalty can be calculated at both the PO level and the individual PO item level, offering flexibility in tracking delivery delays.

SLA Report

Users can filter this report using options like Group By (Service, Customer, Assignee, Team), Count By (Breach Type, Severity, Priority), and Timescale. This report helps measure SLA compliance, quantify financial or performance impacts, and ensure accountability.

Tracks SLA violations and calculates penalties based on predefined contract rules. The report highlights breached SLAs within the selected time interval and provides a penalty summary categorized by ticket, service, team, customer, location, service category, and requester username.

Incident SLA Compliance Report

Click on the reports on the left panel and select the ITSM reports. Click on the Ticket summary report.

This report tracks how incidents perform against defined SLAs by showing which tickets met their SLA, breached it, or are nearing a breach. It helps teams monitor compliance and identify delays.

SLA Compliance Report

Configure and generate a report

Shows incident performance against selected SLA Profiles and Metrics. Filters data based on SLA Profile, Metric, Timescale, and Group By options (Level, Team, Assignee, Catalogue, Impact Service). Includes Incident Closed Count, SLA Violations, Compliance%, and Non-Compliance%. Supports CSV export.

Example: View all incidents under a selected SLA Profile (e.g., High Priority SLA) and Metric to check how many met or breached the SLA, grouped by team or level, along with compliance percentages.

User Attendance Detailed Report

Configure and generate a report

Shows attendance logs for all users with clock-in/clock-out details. Users can filter records by username, user tag, or date range (defaults to last 30 days), sort by time or user, and export results in supported formats.

IPAM Audit Summary Report

Select report

Provides a consolidated list of all audit events related to IPAM components, including IP status changes, subnet additions, IP conflicts, MAC-based updates, and system-triggered scan results.

Example: “Status updated from In Use to Free by Availability Scan.”

IPAM Asset Detail Report

Select Report

Provides detailed information for each IP asset, including IP address, hostname, subnet, status, MAC details, and associated attributes. Supports custom filters, previewing, and exporting data to Excel, CSV, or PDF, helping users analyze IP usage, identify changes, and maintain accurate IP inventory.

IPAM Interface Summary Report

Select Report

Provides a summarized view of interface activity per IP, showing total, up, and down interface counts. Tracks availability, detects interface issues, and understands subnet-level trends. Supports filtering, column selection, scheduling, exporting, and generating reports based on updated configurations.

IPAM Interface Detailed Report

Select Report

It provides in-depth interface information for each IP asset, including speed, netmask, MTU, and other configuration details. It helps users review interface properties, validate network settings, and analyze asset-level interface behavior using filters, tags, and custom criteria.

Asset Audit Summary Report

Select report

It provides a consolidated view of asset changes over time, including updates to hardware, software, ownership, source, and location. It enables users to track and review asset audit events by selected change types, helping them identify when and how asset details were modified.

The report supports filtering and previewing audit data before saving the configuration for ongoing monitoring and compliance review.

Asset Summary

Select report

It provides a consolidated view of assets, with configurable grouping and filtering. When grouped by OS Name, the report displays assets categorized by operating system, allowing users to analyze asset distribution by OS and generate reports for capacity planning, standardization, and audit purposes.

SLA Report

Users can configure this report using filters such as Module, SLA Profile, Metric, Group By (Service, Customer, Assignee, Team), Count By (Breach Type, Severity, Priority), and Timescale. SLA Profile and Metric filters can be applied to narrow down SLA data, or left blank to include all SLA records.

Generates an SLA report based on the selected module and time range, highlighting SLA performance and breaches. When an SLA Profile and Metric are selected, the report displays only records matching the chosen SLA configuration. If no SLA Profile or Metric is selected, the report includes all SLA records for the selected module. The report helps track SLA compliance and analyze breached SLAs within the specified interval.

Backup Failed Devices

View Failed Backup Details

Displays devices for which the configuration download (backup) has failed during execution. The report provides device-level details, including IP Address, Asset Name, Vendor, OS Version, Configuration Profile, Status, and Customer/Entity (MSP-based visibility).

Data is generated based on failed configuration download results within the selected filters and time interval.

Backup Not Configured Devices

View devices not configured for backup

Displays device details where configuration download (backup) is not configured. The report helps identify assets that do not have a download job or configuration profile associated for backup.

Supports custom filters (e.g., Vendor, IP Address, Customer/Entity), MSP-based visibility, scheduling, and export options (CSV, PDF, XLSX).

Upload Job Audit

View Upload Job Audit Details

Displays upload job execution results for the selected time interval. The report provides device-level details, including IP Address, Job Name, Task Status, Execution Time, Result Status, and Customer/Entity (MSP-based visibility).

Data is generated based on upload job execution logs within the selected filters and timescale.

Upload Job Approval Audit

View Upload Job Approval Details

Displays approval workflow details for upload jobs, including approval status, approver name, action time, execution time, and job result. If Next Action Time is unavailable, the last action time is used instead.

Data is generated based on the upload job approval audit logs within the selected filters and timescale.

CLI Jobs Approval Audit Report

View CLI Job Approval Details

Displays approval audit details for CLI jobs, including execution status, approver information, job execute time (first access or last access time), and related device details.

Data is generated based on CLI job approval audit records within the selected filters and timescale.

Upload Job Summary

View Upload Job Summary Details

Displays the upload job summary with task-level and IP-level execution status. The report includes the total, successful, and failed tasks, along with related audit information.

Data is generated based on upload job execution results within the selected filters and timescale. Deleted assets are excluded from the report view.

Supports custom filters, scheduling, and export options (CSV, PDF, XLSX).

User Activity

View User Activity Details

Displays user activity logs within the NCCM module, including action performed, module name, execution time, and related asset or job reference.

Data is generated based on user activity logs within the selected filters and timescale. CLI or upload job-related data is displayed only if the corresponding licenses are enabled.

Unauthorized Change Report

View Unauthorized Configuration Changes

Displays configuration differences that indicate unauthorized changes between the running and startup configurations. The report provides device details and configuration comparison results.

Data is generated based on configuration download and comparison results within the selected timescale. Only valid and accessible assets are included.

Security Audit

View Security Audit Details

Displays security audit results for assets where configuration backup is enabled. The report includes vulnerability findings and security assessment results generated through integrated audit utilities.

Data is generated based on downloaded configuration files analyzed during the selected time interval.

Authorized vs Unauthorized Trend

View Authorized vs Unauthorized Trend

Displays a comparative trend of authorized and unauthorized configuration changes over the selected time-period. The report provides a graphical and tabular representation of change counts over time. Data is generated based on configuration comparison results within the selected filters.

Note: Graph representation is not included in CSV/Excel exports.

Device Download Statistics

View device download statistics

Displays statistical data for devices where configuration download (backup) has been executed. The report provides device-level download metrics, including IP Address, Creation Time, Total Downloads, Successful Downloads, and Failed Downloads.

Data is generated based on configuration download execution results within the selected timescale. Supports custom filters (AND/OR conditions), asset column selection, visibility filters, MSP filters, and export options (CSV, PDF, XLSX).

Device Vulnerability Report

View device vulnerability details

Displays vulnerability details mapped to devices based on vulnerability management policies. Provides device-level and vulnerability-level information, including Asset ID, Asset Name, IP Address, Vendor, Model, OS Type, CVSS Score, Severity, Published Time, Identified Time, Resolved Status, and related fields.

Supports column selection, custom filters, tag-based filtering, scheduling (email/folder/immediate), sorting, business hour filter, and export options (CSV, PDF, XLSX).

Device Vulnerability Statistics Report

View vulnerability statistics by device

Displays summarized vulnerability statistics for each device (IP address/node). Provides consolidated metrics including Total Vulnerabilities, Unresolved, Resolved, EOL, and EOS, along with device attributes such as IP Address, Hostname, Vendor, Model, OS Type, and Created Time.

Supports tag-based filtering (asset/resource/ticket), custom filters, column selection, timescale selection, scheduling, sorting, MSP visibility, and export options (CSV, PDF, XLSX).

Vulnerability Detailed Report

View detailed vulnerability information

Displays complete vulnerability-level details mapped to each device IP. Includes fields such as IP Address, Vendor, OS Type, Version, Series, Model, Vulnerability ID, Vulnerability Title, CVSS Score, Severity, Published Date, Identified Time, Resolved Status, Resolved By, Resolved Time, URL, Resolve Comments, Summary, End of Life, and End of Support.

Supports custom filters, tag filtering, timescale selection (Published/Identified/Resolved), column configuration, scheduling, sorting, MSP visibility, and export options (CSV, PDF, XLSX).

Vulnerability Report

View vulnerability overview

Displays consolidated vulnerability details for managed devices under NCCM. Provides vulnerability-level information, including Vulnerability ID (CVE), Severity, CVSS Score, Published Date, Identified Time, Resolved Status, Resolved By, Resolved Time, Resolve Comments, and related device information.

Supports default filters (Vulnerability ID, Severity, Vulnerability Status), resolution-based filtering, custom filters, scheduling, audit tracking (add/edit/delete/clone), MSP visibility, and export options (CSV, PDF, XLSX).

Policy Summary Report

View policy execution summary

Displays a summarized view of policy execution status across devices. The report includes a pie chart visualization (Configured vs Non-Compliant/Compliant status) and a tabular summary of total devices, configured devices, and non-configured devices.

Supports asset/resource/ticket tags, custom filters, column selection, sorting, resolution, business hour filtering, MSP visibility, scheduling (email/folder/immediate), and export options (CSV, PDF, XLSX).

PDF export supports cover page, header, footer, logo configuration, custom text, report duration, generated by/on, and page number alignment.

Policy Compliance Device Report

View policy compliance per device

Displays policy and rule compliance details per IP address/device. Shows policy name, rule group, rule status, and compliance metrics for each device.

Supports asset tags, custom filters, sorting, top limit configuration, MSP visibility, scheduling, and export options (CSV, PDF, XLSX).

PDF export supports configurable cover page, header, footer, logo size/alignment, custom text, generated details, and page numbering.

Policy Detailed Report

View detailed policy execution results

Provides comprehensive policy execution results categorized by policy, rule group, and rule, along with associated asset details. Includes execution time, rule type, configuration file, review task name, and configuration type.

Supports asset tags, custom filters, column selection, chart/table view options, sorting, top configuration, MSP visibility, scheduling, and export options (CSV, PDF, XLSX).

PDF export supports cover page, header/footer customization, logo configuration, generated details, duration, and page numbering.

Policy Associated Devices Report

View devices associated with policies

Displays devices associated with selected policies along with assigned rule information. Shows IP address, hostname, vendor, model, assigned policies, service status, asset state, and operational status.

Supports asset tags, custom filters, column selection, sorting, top configuration, MSP visibility, scheduling, and export options (CSV, PDF, XLSX).

The IP Address and Hostname fields are clickable and navigate to the respective IT Asset details page.

Recent Changes Report

View Recent Changes Details

Displays devices for which configuration download changes are detected during the selected time interval. The report provides device-level details, including IP Address, Asset Name, Vendor, OS Version, Configuration Profile, and comparison results such as Previous vs. Current, Baseline vs. Current, and Startup vs. Running.

Data is generated based on configuration download results within the selected filters and timescale. Supports custom filters, MSP-based visibility, scheduling, sorting, Top limit, and export options (CSV, PDF, XLSX).

Configuration Discrepancies Report

View Configuration Discrepancy Details

Displays devices where the last downloaded configuration differs from previous, baseline, or startup/running configurations. The report helps identify configuration deviations across comparison types such as Current vs Previous, Current vs Baseline, and Startup vs Running.

Provides device-level details, including IP Address, Asset Name, Configuration Profile, and discrepancy status. Supports custom filters, MSP-based visibility, scheduling, sorting, and export options (CSV, PDF, XLSX).

Vulnerability Summary Report

View Vulnerability Summary Details

Displays vulnerable device details categorized by severity levels, including Critical, High, Medium, and Low. The report provides summary and detailed vulnerability statistics for the selected time interval.

Includes device-level details such as IP Address, Asset Name, Severity, CVSS Score, and Vulnerability Status. Supports custom filters, time scale selection, business-hour selection, Top limit, MSP-based visibility, scheduling, and export options (CSV, PDF, XLSX).

Network Summary Report

View Network Summary Details

Displays device summary information based on Vendor, Configuration Profile, Device Credentials, Series, OS, and OS Version. The report provides overall network distribution in table and chart formats for the selected configuration.

Supports filtering based on asset tags and custom filters, MSP-based visibility, scheduling, sorting, and export options (CSV, PDF, XLSX).

Configuration Download Status

View Configuration Download Status Details

Displays the status of configuration download jobs. The report provides job-level and device-level details, including Asset ID, Hostname, IP Address, Download Status (Success/Failed), Download Result, Device Credential, Download Shell, Agent, and Customer/Entity (MSP-based visibility).

Data is generated based on download job execution results within the selected filters and time interval. Supports column selection, Top limit, custom filters, sorting, scheduling, and export options (CSV, PDF, XLSX). Visibility depends on user role, MSP access, and license availability.

Change Job Trend Graph Report

View Change Job Trend Details

Displays the trend of CLI and upload job executions on a day-by-day basis in a graphical format. The report tracks the number of CLI jobs and upload jobs executed during the selected timescale.

Supports filtering by IP Address, Device Group, Asset Tag, and custom filters. Allows timescale selection, scheduling, and export options (CSV, PDF, XLSX). Data visibility is based on user role and MSP configuration.

Policy Violation Devices Report

View Policy Violation Devices Report

Displays devices that have violated assigned configuration policies. Provides device-level details, including Asset ID, Asset Name, IP Address, Hostname, Vendor, Model, Status, Service Status, and related policy information.

Supports asset tag filtering, custom filters, column selection, Top limit, sorting, scheduling, and export options (CSV, PDF, XLSX).

Policy Comply Devices Report

View Policy Comply Devices Report

Displays devices that comply with assigned configuration policies. Provides detailed device information, including Asset details, Category, Location, State, and associated tags.

Supports asset tags and custom filters, column configuration, Top limit, resolution, business-hour filtering, scheduling, and export options (CSV, PDF, XLSX).

Policy Not Associated Devices Report

View Policy Not Associated Devices Report

Displays devices that are not associated with any configuration policy. Provides asset-level information, including Asset ID, Asset Name, Alias, Category, Location, Status, and related attributes.

Supports asset tag filtering, custom filters, column selection, Top limit, scheduling, and export options (CSV, PDF, XLSX).

Configuration Change Report

View Configuration Change Report

Displays detailed configuration change history for devices, including Running and Startup configuration changes. Includes Total Changes summary, Authorized vs Unauthorized changes, IP-based change tracking, configuration type, file version, and download time.

Supports timescale filtering, custom filters (IP, Make, OS Name, Configuration Type, Customer/Entity), scheduling, and export options (CSV, PDF, XLSX).

Operational Data Report

View Operational Data Report

Summarizes operational command execution data for devices. Provides details such as Asset ID, Asset Name, IP Address, Hostname, Vendor, Serial Number, Command, and Result.

Includes sidebar view for detailed command results. Supports custom filters (Device Group, Customer/Entity, Command), Top limit, scheduling, and export options (CSV, PDF, XLSX).

Device CLI Job Statistics Report

View Device CLI Job Statistics Report

Provides a statistical summary of CLI job execution status counts, including Total CLI Jobs, Waiting for Approval, Approved, Rejected, Expired, In Progress, and Session Ended.

Supports time scale selection, custom time range in the view, asset tag filtering, column selection, Top limit, scheduling, and export options (CSV, PDF, XLSX).

Patch Compliance Report

View Patch Compliance Report

Summarizes device patch and OS compliance details, including Asset ID, IP Address, Hostname, Vendor, Model, Serial Number, Current OS Version, Latest OS Version, End of Support, End of Life, Vulnerabilities, and Compliance Status.

Includes vulnerability sidebar with detailed advisory information (Advisory ID, CVSS Score, Resolution Status). Supports timescale filtering, custom filters, scheduling, and export options (CSV, PDF, XLSX).

Jobs Account Audit Report

View Jobs Account Audit Details

Displays audit records for download job account activities within the selected time interval. The report provides job-level and device-level details, including Device IP Address, Device Account, Connection Protocol, Agent, Connect Time, Connect Status, Job Type, Job Name, and execution information.

Data is generated based on download job execution logs and audit records within the selected timescale.

Supports Timescale selection, custom filters, column selection, scheduling, and export options (CSV, PDF, XLSX).

Note: When MSP is enabled, data is filtered based on Customer/Entity mapping and asset visibility. When MSP is disabled, data follows organization-level visibility rules.

Policy Audit

View Policy Audit Details

Displays policy-level audit logs generated for configuration and compliance-related activities. The report includes fields such as Timestamp, Client IP, User Name, Audit Category, and Message. Supports add, edit, clone, delete, preview, and export (CSV, XLSX, PDF).

Supports custom filters, sorting, Top limit, scheduling (Email / Folder / Immediate), and user-based visibility. PDF export supports cover page, header, footer, logo alignment, custom text, page number, report name, duration, Generated By, and Generated On options.

Policy History Audit Report

View Policy History Details

Displays historical policy compliance records for devices, including policy name, rule group, rule, rule type, configuration type, compliance status, and timestamp.

Supports filtering by Asset Tags and custom filters.

Supports add, edit, clone, delete, preview, export (CSV, XLSX, PDF), scheduling (Email / Folder / Immediate), sorting, and Top limit. PDF export supports cover page, header, footer, logo configuration, custom text, page number, report metadata (Report Name, Duration, Generated By, Generated On).

CLI Job Report

View CLI Job Details

Displays detailed information of executed CLI jobs within the selected time range. Includes Job Name, Creation Time, Requester, Client IP, Device IP, Protocol Type, Device Account, Approval Status, Access Duration, Access Attempts (Tried/Allowed), Change Request ID, Approver, and Session timelines.

Supports filtering by Asset Tag, Custom Filters, Timescale, Resolution, and Top N limit. Supports export in CSV, XLSX, and PDF formats.

Device Upload Job Statistics Report

View Upload Job Statistics

Displays total, successful, and failed configuration upload jobs per device within the selected time range. Includes device details such as IP Address, Hostname, Vendor, Model, and OS Type. Supports filtering by Organization, Asset Tags, Custom Filters, Timescale, and Top N limit.

Supports export in CSV, XLSX, and PDF formats with configurable Cover Page, Header, and Footer.

Network Compliance Report

View Compliance Details

Provides a consolidated compliance overview for all active (non-deleted) managed devices. Displays IP Address and Hostname along with: Backup Status, Startup vs Running comparison, Current vs Baseline comparison, Policy Association, Policy Compliance Status, and Vulnerability Status.

Supports filtering by Vendor, OS Type, Device Group, Asset Tags, Custom Filters, Timescale, Resolution, and Top N limit.

Supports export in CSV, XLSX, and PDF formats with configurable Cover Page, Header, and Footer.

Unauthorized Changes Trend Graph Report

View Unauthorized Changes Trend

Displays graphical representation of unauthorized configuration changes over the selected time range. Shows trend-based data (date/time vs change count) to help identify frequency and patterns of unauthorized changes across devices.

Supports filtering by Vendor, Device Group, Asset Tags, Custom Filters, and Timescale.

Supports export in CSV, XLSX, and PDF formats, including graphical representation in PDF export when enabled.

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Release and Change reports include related record information during report extraction. While configuring the report, selecting the Relation column displays IDs of all linked records, such as Tickets, Changes, Problems, Releases, and Requests.

  • The Relation column lists related record IDs for each Release or Change.

  • If no relation is found, the column remains empty.

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Note:

  • The Location Name / Installed Location filter supports the IN and IS conditions. Selecting IS allows you to choose an empty value to retrieve assets that lack a location assignment.

  • A custom field filter for Asset Custom Field (Zone, Circle, Time, etc.) is now available in all summary reports. These fields are part of the custom attributes added in IT Assets and help refine report data directly within the tool for quicker analysis. The export option remains available for full report downloads.

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Note: The Service Catalogue field is available as a custom filter in ITSM reports. Users can select one or more service catalogue entries while creating or editing a report.

When applied, the report data is filtered to display only records associated with the selected service catalogue entries. The filter is supported in both report configuration and preview mode.

Category | Configuration| Filter

The configuration boxes vary depending on the selected Report. The configuration tab has three to four sections. Refer to the table for more information.

Label

Description

Statistics

You can modify your report by adding satistical details like CPU utilization, Availability, etc.

Columns

You can choose assets from the column. This column is optional; you can proceed to the next tab without filling it.

Show Top

You can select the top 5 or 10 to see only the full 5 or 10 reports.

Resolution

You can select resolution duration as min, hour, day, or month.

Note: The resolution option is only available in the Availability Report.

After selecting the appropriate boxes on the Configuration tab, click 'Next' to add details on Filter.

Category | Configuration | Filter

Filter options vary based on the selected Report. You will see three sections in the Filter tab.

You can apply a filter to see only the details you selected.

Label

Description

Duration

Select the particular duration that you want to see on the report. By default, it is selected as the last hour.

Asset Tag

Select any asset tag for your report.

Incident Tags

Select the incident tags that you wanted to see on your report. Note: This option is only available in Incident Report and Incident Summary Report.

Assignee

Select the name of the assignee to whom you want to send the report.

Note: This option is only available in the Incident Report and Incident Summary Report.

After applying Filter, click View Report to see your report on the Report dashboard.

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