Service Template
One or more configuration templates can be configured to create a service template, which is used to fulfill services within NCCM.
This is a privilege-based feature: The user can access, view, add, edit, delete, execute, and export only if the administrator has given them privileges. This will be defined under roles and privileges.
Services are specific to organizations based on the types of services offered. Since service templates are usually a combination of multiple tasks needed to fulfill a service, NCCM does not have default service templates.
Administrators create Service Templates that operators can use.
In network devices, a Service refers to a specific function or capability that the device provides, such as monitoring, logging, authentication, or automated configuration changes.
In NCCM's Service Template, a service defines a structured approach to executing predefined tasks on multiple network devices. It standardizes configurations, updates, and other operations to ensure consistency and efficiency.
Examples:
Backup Configuration Service – Periodically saves the current configuration of a device.
Firmware Upgrade Service – Automates the upgrade of the OS or firmware on multiple devices.
Compliance Check Service – Ensures that configurations align with security and operational policies.
What do you see on the screen
The Service Template page displays a list of predefined templates available in the NCCM network.
Basic Details | Service Template
Label
Action
Description/Example
Search
Search for the required template.
Service Template name.
Filter
A filter can be added based on the field, and the conditions can be selected from the drop-down box below.
Field: Description and Service Name.
Conditions: in, not in, equal to, not equal to.
Export as JSON
Click to export the selected template(s) in JSON format.
Useful for backup, sharing, or importing templates into another system.
Add
Choose from three options: Import JSON, Import Text, or Manually.
Allows users to create a new service template using different input methods.
Import JSON and Text help in importing the content from the older setup
Service Name
View-only field. No actions can be taken.
Displays the name of the service template.
Description
View-only field. No actions can be taken.
Provides details about the purpose of the service template.
Status
Click to toggle between ON/OFF.
Indicates whether the template is Public (accessible to all) or Private (restricted access).
Associated Configured Templates
View-only field. No actions can be taken.
Displays linked configuration templates, e.g., Enable SNMP on Linux devices.
Visibility
View-only field. No actions can be taken.
Indicates whether the template is Public or Private.
Created By
View-only field. No actions can be taken.
Shows the username of the individual who created the template.
Modified By
View-only field. No actions can be taken.
Displays the username of the last person who modified the template.
Action Icons
Edit
Select an existing template and click Edit.
Allows modifications to all fields except Template Type.
Clone
Click Clone to duplicate an existing template.
Opens a copy of the selected template for minor modifications. After making changes, click Save to create a new template.
Delete
Select one or multiple templates and click Delete.
Permanently removes the selected template(s) from the system.
Add Upload Job
Click to use the template as an Upload Job.
Initiates service execution by redirecting users to the Add Service Job page. See the Add Service Job section for details.
Add Service Template
To create a new service template in the inventory, click the Add button located at the top right corner of the page.
There are three ways to add a service template:
Upload a pre-configured JSON file.
Paste the template content in text format.
Manually configure the template details.
Refer to the table below for detailed input fields:
Service Details | Add Service Template
Label
Action
Description/Example
Service Name*
Enter a unique name for the service template.
Example: Network Backup
Description*
Provide a brief description of the template.
Example: Backup configuration for Cisco routers.
Status
Toggle ON/OFF to activate or deactivate the template.
ON: Active, OFF: Inactive
Visibility
Select the visibility setting.
Private: Restricted access Public: Available for all users
Once all details are entered, click Submit to save the template or Next to proceed with additional configurations.
Template Details | Add Service Template
Label
Action
Description/Example
Task Name*
Enter a unique name for the task.
Example: Device Config Backup
Template Selection
Vendor*
Choose a vendor from the dropdown list.
Example: Cisco, Juniper
Configuration Template*
Select a configuration template from the list.
Example: Router Backup Script
Task Execution Details
Shell*
Choose the execution method.
Shell or Remote
Task Retry Count*
Set the number of retry attempts (0-10).
Example: 3
Task Retry Interval Window (Min/Hrs)*
Set the interval between retries.
Example: 1 minute, 5 minutes
Task Status
Toggle ON/OFF to activate or deactivate.
ON: Active, OFF: Inactive
Continue to Next IP on Error
Toggle ON/OFF to continue execution on failure.
ON: Enabled, OFF: Disabled
Continue to Next Command on Error
Toggle ON/OFF to continue execution on failure.
ON: Enabled, OFF: Disabled
Task Dependency Details
Run After (Previous Task(s))*
Select a preceding task.
Example: Start
Run Only if (Previous Task(s) Status)*
Choose a dependency condition.
Failed, Success, Any
Wait After Previous Task(s) Completion
Set a delay before execution.
Example: 2 minutes, 5 minutes
Once all configurations are completed, click Submit to save the Service Template.
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