IMACD (Beta)
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IMACD stands for Install, Move, Add, Change, and Dispose, which provides a structured way to manage organizational changes smoothly. It combines system installation, coherent movement, planned inclusions, adaptation, and organized disposal, forming a strong guide for transformation.
It’s a well-organized path for handling any shift, from setting up new systems to retiring outdated resources. This approach ensures smoother transitions, minimizes disruptions, and streamlines changes within the ever-evolving business landscape.
From setting up new systems to responsibly recycling old ones, the IMACD process breaks down into five distinct stages, each tackling a core element of IT management and resource handling:
The Installation phase focuses on deploying and configuring new IT assets within the target infrastructure. This encompasses provisioning compute nodes, client devices, applications, and network fabric. Meticulous installation guarantees the functional integrity and optimal performance of these components.
It is the foundational layer for a highly available and resilient IT ecosystem, where adherence to best practices ensures optimal system operation and efficient resource utilization.
The IMACD Move phase addresses the physical and logical relocation of IT resources. This encompasses the migration of hardware assets to a new site (e.g., office relocation or reconfiguration) and the transfer of data and software between servers or cloud environments.
The "Add" phase of IMACD focuses on the planned integrations of new IT components into the existing infrastructure. This involves the strategic onboarding and configuration of various elements, including:
Software applications: Deploy and integrate new software tools with existing systems, ensuring compatibility and data interoperability.
Hardware upgrades: Incorporation of enhanced hardware components to augment performance, functionality, or capacity, adhering to technical specifications and compatibility standards.
Network expansions: Extension of the network infrastructure to accommodate additional devices, locations, or increased bandwidth requirements, following network design principles and security best practices.
The configuration management workflow within IT operations hinges on controlled deployments to modify or update hardware or software configurations. This Change Management phase addresses evolving business needs and issues through controlled modifications. Examples include:
Network infrastructure modifications: Adjusting routing protocols, firewall rules, or VLAN configurations.
Software updates: Deploying new versions of operating systems, applications, or firmware.
Security enhancements: Implementing additional access controls, encryption protocols, or intrusion detection systems.
The Disposal stage of the IMACD encompasses the planned and secure retirement or removal of hardware and software assets at the end of their useful life. This stage is crucial for asset optimization by effectively reallocating resources and minimizing security vulnerabilities inherent to outdated systems. Additionally, it ensures compliant data disposal and prioritizes the secure handling of sensitive information.
Label
Action/ Description
Search
Search for the required IMACD process.
Filter
Filter can be added based on the field (Name, Status, State, Creation Time, Assignee, IMACD ID, Priority, and Process Type) and select the condition from the drop-down box below.
Grid View
Click to view in a tabular format.
Panel View
Click to view the details in the form of a Summary Card.
New Process
Click to add an IMACD process
IMACD
Displays the IMACD ID associated.
Process name
Indicates the process name associated with the IMACD process.
Assignee
Displays the name of the assignee assigned to the respective process.
Process Type
Denotes the type of process instance associated with a particular IMACD.
Status
Displays the current status of the process.
Priority
Indicates the priority of the process; the priority can be low, medium, high, or critical.
Asset Count
Displays the asset count involved in the process.
Actions
Delete
Click to delete the process.
Clicking the IMACD process will display the following information:
Label
Description/ Example
IMACD Details
Basic Details
Description
Displays a brief description of the IMACD process.
Status
Indicates the current state of the process. (Ex. New or Waiting for Approval)
Process Type
Shows the type of IMACD process. (Move, Add, etc.)
Priority
Low, Medium, High, and Critical.
Workflow
Indicates the name for the Visual flowchart of processes.
Shipment Details
Shipping Address
The designated address at which the package is to be retrieved. (Example Branch Office)
Destination Address
The physical address where the physical package should be delivered. (Example Head Office)
Asset Details
Asset Type
Defined the type of asset whether to be IT or fixed asset.
Asset Category
Category is the first division of assets within the selected asset type. For example, within IT assets, there can be categories like laptops, desktops, etc.
Asset Details
Displays the name of the asset selected.
Comment
Any comment associated with the asset.
Left Panel
Assignee
Displays the name of the assignee assigned to the respective process.
Gate Pass
Shows the selected gate pass processed by the admin.
Communication
All
Displays all the communication that happened in between the process.
Displays the email communication.
SMS
Displays the SMS communication.
Comment
Displays the comment made during the process or shipment of the asset.
Click to add or send a mail during the process.
Add Notes
Click to add notes for better communication.
Attachments
Default Page
Displays all the attachments (documents) aligned to the process.
Add
Click to add new attachments.
Recent Activities
Default Page
Provides a real-time overview of all activities, both in progress and completed, within the corresponding IMACD stage.
Search
Click to search for the required communication within the process.
