Inventory Agent

As a part of the 'Getting Started,' you will be asked to install the inventory agent. All you must do is click 'Start' on the Quick Tutorial displayed for the selected agent. You can also install the agent from the 'Infraon Configuration' module.

What you see on the screen

This page provides a comprehensive view of the agents currently installed on various devices within the IT infrastructure. It is a central hub for monitoring agent health and managing their configurations.

Agent List | Details

Label

Description/ Example

Name

Quickly identify the specific device associated with each agent.

Last Heartbeat

Users can view the timestamp of the agent's most recent communication with the central server, indicating its current activity status.

CPU

Monitor the device's central processing unit (CPU) utilization.

Memory

Track the memory usage of the device.

Load

View the overall system load on the device.

Version

Identify the current version of the agent software installed on the device.

Actions

Edit

Modify the configuration settings for a specific agent.

Details

Access a detailed view of the agent's information and performance metrics.

Delete

Remove an agent from a device if necessary.

Install RDP Agent

This functionality allows users to deploy a Remote Desktop Protocol (RDP) agent on compatible devices, potentially enabling remote access capabilities.

Instructions to install the Inventory Agent

Inventory agent can be installed on the following devices:

  • Windows Agent - The inventory agent supports all Windows desktops/laptops, not Windows Servers. The agent can be installed on each device individually or in bulk through the Active Directory.

  • Mac OS Agent - It supports all Mac versions. The agent supports devices with both Intel-based chips and M-series chips.

  • Ubuntu(Linux) - Supports all Ubuntu desktops/laptops and servers.

The steps in installing an inventory agent are as follows:

Windows Device

  • Go to Infraon Configuration -> Bots -> Agents.

  • Click the 'Download Agent' icon.

  • Download the Windows Agent.

  • The agent is downloaded to your device as an MSI file.

  • Copy the Agent API token displayed on this page. Use it when the agent is installed.

  • Double-click on the downloaded MSI file to initiate installation.

  • Paste the Agent API token in the 'Organization Key' field and follow the prompts to finish the installation of the agent on your device.

  • Add the HTTP or HTTPS proxy server details if a proxy server is used to access the internet.

  • Provide the administrator's username and password to install the Infraon agent with admin privileges. If not provided, the Infraon agent will be installed on the local account with default privileges.

  • Once the agent is installed, ensure that the URL https://instance01.wss.infraon.app/' is added to the whitelist.

Mac OS

  • Go to Infraon Configuration -> Bots -> Agents.

  • Click the 'Download Agent' icon.

  • Download the Mac Agent.

  • The agent is downloaded as a package onto your device. The package includes the PKG file and the API token.

  • Double-click on the downloaded file to initiate installation. Provide your device credentials to confirm.

  • Once the agent is installed, ensure that the URL https://instance01.wss.infraon.app/' is added to the whitelist.

Ubuntu

  • Go to Infraon Configuration -> Bots -> Agents.

  • Click the 'Download Agent' icon.

  • Download the Ubuntu Agent.

  • Your agent has been downloaded as a DEB file. Open the Command center. Type 'sudo dpkg—i InfraonAgent.deb' to initiate installation. Copy the 'Agent Token' from Infraon. Paste this code when the command center prompts for 'Organization Key'.

Type 'y'(yes) to install missing dependencies.

Your agent has been successfully installed. To view installation logs, use the command 'journalctl—u infraonagent.service'.Ensure that the URL 'https://instance01.wss.infraon.app/' is added to the whitelist.

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