Add Asset/Add Item
Assets are referred to as Items in Infraon. Before adding an asset, the category and subcategory must be defined.
Note: Refer to the Asset Categories/Sub-Categories section for more information.
Navigate to the respective Asset page (IT, fixed, consumables, etc.). If no categories/subcategories are pre-defined, these can be added when adding the asset (item).
There are three ways to add assets:
Single Asset - You can add a single asset from the drop-down menu in the top right corner
Import from CSV - If you have the asset CSV file, you can import it from the drop-down menu in the top right corner.
Add Assets through Discovery - This only applies to IT assets. Any asset with an IP can be discovered using agent-based discovery. Refer to the 'Discovery' section for details.
Instructions to 'Add Single Asset'
Go to Asset -> Asset Type.
Click the 'Add' button -> Single Asset.
There are two tabs on the 'Add Asset' page. Refer to the table for information.
Define Asset | Details
Label
Action
Description/Example
Asset Name*
Add your asset name.
Asset names can be server, host, computer, device, etc.
Category
Add asset category.
Select an asset category that suits your requirement. Refer to the asset categories section for more details.
Asset ID
Customize the asset ID
Customize the asset ID for the assets as required by changing the prefix, number, type, and custom format of the asset ID from the Infraon Configuration. You can opt for alphanumeric, random or auto-increment and a custom format. This allows overwriting of existing assets IDs that update all previously assigned IDs to the new format.
Asset Workflow (Beta)
Edit and customize the stages and statues of the IT Assets.
Flexible to edit and customize the stages and statuses of IT assets and change the flow based on the requirements. Easily modify the default workflow, add new statuses, and control transitions. Experience improved asset management and status tracking similar to ticket workflows.
Asset Allocation Mail
Approve or reject the mail by identifying the owner of the email.
Acceptance and rejection are identified through the email sent to the asset's owner. Allowance of resending the email by eliminating the previous restriction.
Calculation
Depreciation calculation
Calculate the depreciation based on the two methods provided for the assets. These methods gradually reduce the asset's value to provide more accurate and comprehensive reports. Enhances the accuracy and efficiency of asset management, providing a more comprehensive view of asset performance.
Maintenance
Maintenance Configuration
Configure the assets for maintenance, schedule maintenance periods and easily track progress and history.
Self-service portal
Asset details in self-service portal
With the new portal, you can easily view the complete details of the assets, which allows for a self-service portal and a more convenient and user-friendly experience.
Owner/Technician
Select the owner or technician using the drop-down menu.
Requesters
Select the requester using the drop-down menu.
User Tag
Select user tags from the drop-down.
Assets may be grouped using these using tags.
Location
Add the asset location.
The location where you are working or performing business activities.
* Upload images if you have product images.
Note: The Next button will work only when you have filled out all the information correctly, viz., the correct asset name, category, owner/technician, requesters, user tags, and location.
Click 'Next' to add 'Asset Properties.'
Please refer to the previously mentioned asset properties, which are located in the 'Add asset Categories' section.
Upon clicking on the added assets, icons appear at the top, including the owner, requester, tag, print, and additional options.
Two sections will be displayed on this page when clicking on the asset.
Asset name: This section displays the asset name, IP address, and status. The status can be modified to Trial run, in use, Maintenance, Parts repairs, Accident/failure, Audit, or Lost. To add the requester's location and allocation details, click "more options."
Sections: On the left side of the page, there are seven sections represented by tabs; clicking on these tabs will display specific data on the right side of the page. These sections include:
Details: If an asset picture has been uploaded, the details section will display it. It displays essential details such as hostname, device type, asset status, Asset ID, barcode, IP address, QR code, make, and OS name.
Performance section: System uptime, CPU utilization, memory, and Disk is displayed.
Attachment: Attachments can be added by clicking the 'add' button and uploading a CSV file.
Details: Assets such as Alias, Asset Name, IP Version, and Model are displayed.
Owner: Owner details such as name, e-mail, and phone number are displayed.
Asset Lifecycle: The asset life cycle refers to the stages that an asset goes through, from its acquisition to retirement, encompassing its management, maintenance, and utilization throughout its entire existence.
Hardware: Any hardware components collectively enable the device to function and perform specific tasks.
Events: Infraon detects all changes or activities of CIs or configuration items, observes anomalies based on the configured thresholds, and records them as events. If triggers are configured for the same, notifications or incidents are raised accordingly.
Enable the events menu on the asset summary page to display Windows events, and CI will enable the asset options.
The event Page Module is now enabled on the Asset page. It allows access to login/logout history and detailed event data. It also allows you to analyze key information like domain name, login type, machine name, and system details, including IP addresses. To enable it, visit the Event Page settings, choose 'Show History' for universal events, or select specific asset events from the asset page for targeted insights.
Asset Properties | Details
Following are the sections within the 'Asset properties' tab:
Sections
Show Only Mandatory button.
Back
Submit
Label
Description/Example
Sections
Under sections, you can find various asset properties. If your assets have more than one property, you can select multiple properties and fill in the details in the left section.
Show Only Mandatory Button
When you toggle the show only mandatory button, you will get only the hardware properties, and you need to fill in only those details.
Back Button
If you feel you have entered the incorrect information, you can click the back button and fill in the correct information.
Submit
After filling in all the asset property details, click on the submit button to import the single asset.
Instructions to 'Import from CSV'
Go to Asset -> Asset Type
Click the 'Add' button -> Import from CSV
In the 'Import from CSV,' there are two tabs:
Upload | Details
Label
Action
Description/Example
Category*
Select asset category using the drop-down menu.
Server, Fans, etc. Download the sample CSV file and add details accordingly.
Import Asset List from CSV*
You can either drag and drop the file or browse to upload the CSV file.
Ensure to add asset details to the default file before uploading.
Click 'Next' to continue with column matching.
Note: The 'Next' button is enabled only when you have uploaded a relevant CSV file.
Column Matching | Details
Once the column matching is completed, click 'Import' to import your asset CSV file for asset management.
Asset information is imported from the CSV to the respective category on Infraon. Asset information can be viewed, edited, or deleted using the respective action icon.
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