Asset Information – SDH / PDH

Upon adding an asset to the Infraon portal, users will be presented with a default view showcasing key details about the asset. This information is a quick reference point and can be customized later to fit specific needs.

Asset Properties | Details

Label	Description/ Example
Asset Name	Identify the asset with a user-friendly name.
Asset ID	A unique identifier is assigned to the asset within the system for easy tracking and reference.
IP Address	View the network address associated with the asset.
Status	Quickly understand the asset's current operational state (e.g., Active, Inactive, or Under Maintenance).
Manufacturer	Identify the company that produced the hardware asset.
OS Version	View the operating system version installed on the asset.
Actions
Edit	Modify any of the asset's details to ensure accuracy and reflect any changes.
Delete	Remove the asset from the inventory if it's no longer needed.
Add Owner	Assign a specific user as the asset's owner, facilitating responsibility and ownership tracking.
Schedule RDP	This functionality is available depending on the specific configuration. It allows users to schedule a remote desktop connection to the asset (useful for managing Windows-based devices remotely).
CLI Session	Initiating a CLI session connects to a network device to execute commands for tasks like configuration, diagnostics, and software updates, enabling efficient device management.

Steps to Initiate CLI Connection

To initiate a CLI session/ Job, follow the below steps:

• Locate the desired asset within the IT asset list.

• Click on the "More Options" menu (usually represented by three dots) and select "CLI Session.”

• A pop-up window will appear.

• Enter the IP address, username, port, and access reason on the new pop-up tab, and select the SSH or TELNET protocol.

• Once done, click “Submit” to initiate.

Instructions to Schedule RDP

• Locate the desired asset within the IT asset list.

• Click on the "More Options" menu (usually represented by three dots) and select "Schedule RDP."

• A pop-up window will appear. Choose the date, time, and desired duration (in minutes) for your RDP session.

• Click the "Schedule" button to save your configuration.

• Once scheduled, a "Session is Active" icon will appear on the IT asset within the list. Click on this icon to securely launch the remote desktop connection.

Sections

From the Asset grid page, filter the category SDH / PDH; on the filtered grid page, click on the Device Name or IP to view additional information. There are multiple sub-views with all the necessary information about the device. These are: 

Details

Inventory information includes basic details, additional properties, Custom Fields, and Health Summary.

The following section breaks down the details:

• Device Details

• Hostname

• Device Type

• Tags (Click on ‘Edit’ to add or remove the tags)

• Asset ID

• Device Type

• IP Address

• Make

• Active Version

• Ci Name

• Managed EMS IP

• Managed EMS Name

• Model

• Owner Details

• Name

• Mail ID

• Mobile number

• Edit – Click to make changes.

• User Details

• Name

• Mail ID

• Edit – Click to make changes.

• Deallocate – Click to allocate a new user.

• Resend Email – Click to resend the e-mail.

• Attachment

• Choose from the categories (Default, Procurement, Service, Retirement Documents).

• Add – Click to add new attachments.

• Asset Configuration

• Creation Time

• Last Update Time

• Login Profile

• Login Profile ID

User Logins/Logouts

Audit the user login and logout entries within the asset management module. This allows IT administrators to identify which users have accessed specific IT assets (laptops, desktops) and when. This information can help troubleshoot access issues, monitor asset usage, and maintain security compliance.

The inventory agent gathers data on login and logout activity for each asset at regular intervals (inventory updates) and presents this data within the user logins and logouts module.

What you see on the screen

The asset details page displays a user login and logout cart. This module details the profile name, number of logins, and number of logouts associated with each user profile for the selected asset. Additionally, a date filter allows technicians to refine the displayed data for a specific timeframe.

Label	Description/ Example
No of Logins	Displays the total number of times a user profile has accessed this specific IT asset.
No of Logouts	Displays the number of times a user profile has ended a session on the IT asset.
Profile Name	This will typically be the user's network login name or alias.
Filter	The date filtering function allows technicians to narrow down the displayed data to a desired timeframe.

Asset Lifecycle

The following section breaks down the details:

• Asset History: Track an asset's entire journey, from initial purchase through use, maintenance, and eventual disposal.

• Purchase Order Details: View crucial information from the purchase order, including the date, cost, supplier, and specifications.

• Annual Maintenance Contract (AMC): Monitor active AMCs associated with the asset, displaying coverage period, service provider, and key terms.

• Warranty Information: Access comprehensive warranty details like start/end dates, covered components, and claims history.

Panel View

Displays graphical view of a node with all inventory information including shelf, slot, card and port. Port information includes status of port, port utilization and other details.

The following section breaks down the details:

• Service State

• Serial Number

• Vendor

• Name

• Type

• Location

• Capacity

• Layer Rate

• SFP (Small Form Factor) Type

• Vendor

• SFP Status

• SFP Serial Number

• SFP Product Code

• Loopback Mode

• Transmitted Trace

• Received Trace

• PTP (Port of Tanjung Pelepas)

• SFP Installed Version

• IP Address

• MTU (Maximum Transmission Unit)

• PTP (Port of Tanjung Pelepas)

• PVID

Inventory Tree

Displays the list of inventories and parts of the device, such as rack / shelf / slot / card / port / SFP details. Click on a specific inventory to view its properties. The inventory includes Shelves, Slots, Cards, and ports. On click of each port, it will show port information, for example: Port Status, Optical values of Port, etc.

The following section breaks down the property details:

• Name

• IP Address

• Host Name

• Type

• Card Name

• Component Type

• Serial Number

• Part Number

• Physical Status

• Service State

Software

Displays detailed information about the software, including the software name, version, and license details, such as whether the license is purchased or subscription-based and its expiration date. This helps identify the specific program installed and ensures compatibility with other systems. Additionally, it lists all applications installed on the IT asset. To improve searching, a search and filter feature has been added, allowing filters based on fields like name, type, vendor, and version, with respective conditions.

The following section breaks down the details:

• Alias

• Build Number

• Device Type

• Last Boot-Up Time

• Organization

• OS Installed By

• System Directory

• Version

• Windows Directory

• Boot Device

• Description

• Hostname

• Manufacturer

• OS Installed Date

• OS Name

• Product Key

• System Drive

• Virtual Memory

• Application

Hardware Inventory

It displays complete hardware information for all hardware components. Details include Slot name, Card Name, card state, etc. Using the action icons, this information can be downloaded in CSV, Excel, or PDF format.

The following section breaks down the details:

• Search – Click to search the respective inventory.

• Export—Click to choose your export format. You can Download the inventory as a separate CSV file or an Excel-compatible XLS file.

• Shelf Number

• Slot Number

• Slot Name

• Card Name

• Port Name

• Port State

• Port Number

• SFP Installed

• SFP Type

• Expected Hardware

• Installed Hardware

• Serial Number

• State

My Topology

This displays topology connections for the selected NE. Devices are marked in red/green based on their availability. Mouse over an asset to view details. Use action icons to navigate through, zoom in, and zoom out topology connections.

The following section breaks down the details:

• Grid View – Click to view in a tabular format.

• Map View – Click to view in a map view format.

• Node – Click to see the below details:

• Host Name

• IP Address

• Make

• Model

• Device Type

• EMS Name

• Firmware Version

• Region

• State

• City

• Location

• Edge – Click to see the below details:

• Description

• Source IP

• Source Device

• Source Port

• Destination Ip

• Destination Device

• Destination Port

• Layer Rate

• Active Events (Click to redirect to the Active Events page)

• Services (Click to redirect to the Services page)

• Export – Click to create a PDF of the current topology view.

• Zoom Keys - Icons can be used to navigate through the topology diagram.

• Arrow Keys - Icons can be used to navigate through the topology diagram.

Configuration Details

This option provides technicians with comprehensive access to vital information about network devices. This tab includes a detailed Download Job Summary, offering insights into recent configuration download activities and their outcomes.

The Configuration Details section displays the device's current and historical configurations, enabling comparison and change tracking.

The Inventory Details offer a complete overview of the device's hardware and software inventory. This centralized access to configuration, job summaries, and inventory details empowers technicians to manage efficiently and audit network devices, ensuring configurations are up-to-date and compliant with organizational standards.

The following information can be derived from the page:

Download Job Summary

• Device Credential

• Configuration Profile

• Connection Protocol

• Download Status

• Agent

• Status

• Download Start Time

• Download End Time

• Next Retry Action Time

• Inventory Download protocol

• Startup Configuration download protocol

• Running Configuration download protocol

Configuration Details

• Baseline Running

  • Version

  • Download Time

• Current Running

• Previous V/S Current Running

• Baseline V/S Current Running

• Current Startup

• Baseline Startup

• Previous V/S Current Startup

• Baseline V/S Current Startup

Inventory Details

Events

Events are colour coded based on severity. Use the calendar icon to filter active events for a specific period.

Exports - Choose your export format: Download the topology as a separate CSV or Excel-compatible XLS file.

Each event allows the below actions by hovering over the mouse (Quick action tool): 

• Analyse

• Click to view the ‘Impact Services’ event details. Click the ‘More Details’ button to redirect to the event page.

• It includes details to help analyse the event. The user can view the asset details and the statistics of how the current event is performing.

• Acknowledge

• This is used to acknowledge the event. NOC users or technicians can acknowledge it and add a comment to let other users know they are working on it. 

• Diagnosis

• Used to perform active diagnosis.  Diagnosis can be performed using Ping, SNMP Walk, and Trace Route. 

• Ticket

• Used to create an incident for the event.

• Clear

• Used to clear the vent. Cleared events can be viewed using the ‘Show History’ toggle button.

• Activity log

• Used to view the vent history.

Tickets

Displays the list of open tickets created for this asset.

Click on the ticket name to get redirected to the ticket page.

The following section breaks down the details:

• Ticket ID

• Status

• Created On

• Last Updated On

• Current Assigned

• Impact Asset

• Requester

• Name

• Email

• Phone Number

• Urgency

• Severity

• Impact

• Impact Service

• Service Classification

• Event Status

• Attachment

• Knowledge Base

Services

This table lists all the services verified by UNMS for the selected NE.

The following section breaks down the details:

• Search

• Search for the required service.

• Filter

• Filter can be added based on the field and condition from the drop-down box below.

• Service Name

• Status (Icon is colour-coded for easy identification of service status)

• Type

• A End Node

• E End IP

• A End Port

• Z End Node

• Z End IP

• Z End Port

• Trail Type

• Capacity

• VCAT Size

• Bandwidth (MBPS)

• VLAN ID

• Provision State

• Actions

• Information - Click the (i) button to access detailed information about this service.

• Activate – Click to activate the service.

• Deactivate – Click to deactivate the service.

• PM Data - Enter the respective details in the following dialog boxes to view the performance report.

• Path

• Click to delete the service.

Performance

Used to view the performance of the selected Port, Port Type, Statistic, etc., based on the applied filter.

The following section breaks down the details:

Filters available for performance reports are:

• Port

• Granularity

• PM Type

• Statistic

• Aggregate

• Duration

Add filters to suit requirements and click generate.

Export – These reports can be downloaded in an Excel or PDF format using the respective action icon.

Activity Log

The Activity Log meticulously tracks asset changes, providing a comprehensive history of each asset. It records all modifications made by technicians, including changes to city, country, criticality, connection protocol, device credentials, and download job details.

Entries are organized by date and time, allowing for easy monitoring and auditing of asset history. This detailed log ensures that all key actions and updates are documented, facilitating better management and oversight of IT assets.

Export - Audits can be downloaded in CSV, Excel, or PDF formats using the respective action icon.

Lambda Usage (Applicable to DWDM / OTN / ASON)

It displays the number of channels used for that device in a table format and the available channels.

Port Utilization

This comprehensive grid breaks down port utilization for different card levels and port types. Analyze total ports available, currently in use, unused ports, and the percentage of utilized capacity for each category.

CTP Utilization (Applicable to SDH)

Displays the STM Ports with Shelf/Slot/Card/Port information along with capacity used information, such as VC4, VC3, and VC12 usage for that port, in a graphical format, along with the KLM available to use.

E1 Trails (Applicable to SDH)

Detailed Trail Information:

• EMS Name:

Pinpoint the Element Management System responsible for each E1 trail, simplifying network management tasks.

• Trail Label:

Identify specific E1 trails using their assigned labels for quick reference and troubleshooting.

• Trail State:

Monitor the current operational status of each E1 trail (e.g., Active, Inactive, Faulted). This allows for proactive problem identification and resolution.

• Node and Port Information:

• A-End Node and Service Port:

Track the origin of each E1 service and the port at which it enters the node.

• Z-End Node and Service Port:

Identify the destination of each E1 service and the port at which it exits the node.

• Path:

Visualize the complete physical path of each E1 trail through the network, aiding in fault isolation and optimization efforts.

Export—Click to choose your export format. You can Download the details as a separate CSV file or an Excel-compatible XLS file.

VCG Trails (Applicable to SDH)

This feature provides a detailed view of VCG (Virtual Circuit Group) and Ethernet services traversing through a specific node in your network, displayed in a table format.

The following section breaks down the details:

• VCG/Ethernet Service ID: Unique identifier for the service.

• Source: Originating point of the service, including node and port information.

• Destination: Ending point of the service, including node and port information.

• Type: Specifies the service type (e.g., VCG-64, VCG-4096, Ethernet Link).

• Status: Indicates the current state of the service (e.g., Active, Dropped, Passing Through).

• Reason (for Dropped Services): Provides details about why the service is dropping at the selected node (e.g., Administrative shutdown, Faulty link, Bandwidth shortage).

• VLAN (for Ethernet Services): Displays the associated VLAN ID for Ethernet services.

Cross Connections (Applicable to SDH)

The list details all cross connections established between various optical ports and client ports, including:

• Optical Port Type: Identify the optical port type involved in each connection (e.g., STM-1, STM-4, Ethernet).

• Client Port Type: Understand the nature of the client port connected to the optical port (e.g., E1, ATM, IP).

• Additional Information: The following section breaks down the details:

• User Label

• Source Port

• Source JKLM

• Destination Port

• Destination JKLM

• Source Protected Port.

Export—Click to choose your export format. You can Download the details as a separate CSV file or an Excel-compatible XLS file.

Flow Domain (Applicable to SDH)

A comprehensive view of all configured Ethernet to VCG mappings at your fingertips. Identify how specific Ethernet ports are associated with corresponding VCGs, ensuring a clear understanding of traffic routing within the node.

Export—Click to choose your export format. You can Download the details as a separate CSV file or an Excel-compatible XLS file.

Protection Group (Applicable to SDH)

Get a comprehensive overview of all protection groups established between optical ports within the node. Identify their names, types, and associated ports for quick reference and analysis.

Export—Click to choose your export format. You can Download the details as a separate CSV file or an Excel-compatible XLS file.

Channel Mapping (Applicable to PDH)

This tabular view displays the E1 Channel Mapping between E1 Ports and E1 to Client (Voice, Data, Voice_Data) Channels. Each entry depicts the source E1 port, the specific E1 channel involved, and the corresponding client circuit type it serves. This detailed view fosters accurate tracking and understanding of signal routing within your network.

E1 Channel Utilization (Applicable to PDH)

Displays the E1 Ports with Shelf/Slot/Card/Port information, channel used information for that port in a graphical format, and what channel is mapped to 64Kbps of Voice, Data, and Voice_Data Service.