Diagnosis Tools

Used to identify, analyze, and troubleshoot problems or issues in various systems, devices, or networks.

Ping

A method of determining latency or the amount of time it takes for data to travel between two devices or across a network.

Infraon uses the Ping option, a diagnostic tool that checks if your device is reachable. Infraon sends a data packet to the device and, in return, receives a data packet if the connection is complete.

How to perform PING Diagnosis

Click ‘Ping’ and enter the following details:

Label	Description/ Example
IP Address	A unique number identifying your device.
Data Collector	Select from the drop-down box.
Count	Select the count preferred.
Packet Size	Select the required one in either of 16/32/64…
Timeout	The number of seconds post which Infraon stops attempting to reach the device.

Click ‘Test’. The test results will be displayed in real time.

SNMP Walk/MIB Walk

Utilized to oversee and control network devices interconnected via an IP network.

Infraon uses SNMP, an application that queries the network for a tree of information about a selected device.

How to perform SNMP Diagnosis

Click ‘SNMP Walk’ and enter the following details:

Label	Description/ Example
IP Address	A unique number identifying your device.
Data Collector	Select from the drop-down box.
OIDS	Object Identifiers
Port	The default value is auto-populated. This, however, can be changed.
Version	Select the required version.
Read Community	Enter the confidential credential.
Write Community	Enter the confidential credential.
Get Bulk	Selecting this would configure for all the items.
Get	Selecting this would configure for one single item.
Retries	Selecting this would automatically repeat an action until it succeeds.

Click ‘Test’. The test results will be displayed in real time.

SSH Check

A communication protocol for computer networks that facilitates data exchange and interaction between two computers.

How to perform SSH Diagnosis

Click ‘SSH Check’ and enter the following details:

Label	Description/ Example
IP Address	A unique number identifying your device.
Data Collector	Select from the drop-down box.
Port	The default value is auto-populated. This, however, can be changed.
Login Name	Enter your selected login name.
Password	Enter the password.
Login Prompt	Enter the login Prompt.
Enable Password	Enter the Enable Password.
Enable Prompt	Enter the Enable Prompt.
Timeout	The number of seconds post which Infraon stops attempting to reach the device.
Retries	Selecting this would automatically repeat an action until it succeeds.
Hash Key	Input the required Hash Key for authentication.

Click ‘Test’. The test results will be displayed in real time.

WMI Check

Microsoft's specifications for centralized management of devices and applications in Windows networks.

How to perform WMI Diagnosis

Click ‘WMI Check’ and enter the following details:

Label	Description/ Example
IP Address	A unique number identifying your device.
Data Collector	Select from the drop-down box.
Login Name	Enter your selected login name.
Password	Enter the password.
Timeout	The number of seconds post which Infraon stops attempting to reach the device.
WinRM	Windows Remote Management
WMIC	Windows Management Instrumentation
Authentication Type	Select from the given drop-down box.
Transport Method	Select from the given drop-down box.
WinRM Port	Enter the WinRM Port details.
Authentication Level	Select from the given drop-down box.
Impersonation Level	Select from the given drop-down box.

Click ‘Test’. The test results will be displayed in real time.