Service Job

A Service Job is an execution instance of a Service Template. It allows users to select devices, define tasks, and schedule service execution. Service Jobs can be created in two ways:

1. From the Service Template page – use the "Add to Upload Job" option.

2. From the Upload Job page – select an existing Service Template.

Add Service Job

The service Job (Add Job) page is used to select devices, define tasks (select devices for specific tasks), and set a schedule for service execution.

When adding a service job from the Upload Job page, the service template must be selected before the device is selected.

Job Details | Add Service Details

Label	Action	Description/ Example
Job Name*	Enter a unique name for the Service Job.	The name should be descriptive enough to identify the job's purpose. Example: "Firmware Upgrade – Core Switches"
Description*	Provide a summary of what the Service Job does.	Clearly explain the job's purpose and impact. Example: "This job upgrades firmware on all core switches to version 2.0 for security compliance."
Service Template*	Select the relevant Service Template from the drop-down list.	The selected template defines the execution steps. Example: "Compliance Check – Routers"
Job Type*	Choose the job type from the drop-down list.	Options: Regular Job, Configuration Rollback Job, OS Rollback Job, OS Upgrade Job, OS Upgrade for Vulnerability.
Notifier	Select recipients who should be notified about the job.	Notifications ensure that relevant stakeholders are informed. Example: "Network Admins, Security Engineers"
Agent*	Choose the appropriate agent responsible for executing the job.	The agent acts as the execution engine for the job. Example: "Infraon_NCCM_Agent_1"
Job Status	Toggle the switch ON/OFF to enable or disable job execution.	Note: The job must be enabled for execution. Example: "ON (Enabled)"
Download Configuration Before & After Upload	Toggle the switch ON/OFF based on requirement.	If enabled, it captures device configurations before and after the job runs for auditing purposes. Example: "ON (Configuration snapshots taken before and after execution)"
Device Selection
IP Address	Select an IP address from the drop-down list.	Choose the device(s) to which the service will be applied. Example: "192.168.1.10"
Asset Tags	Select tags to filter and categorize devices.	Asset tags help identify and group devices. Example: Switches, Firewalls, Routers
Load IP Address from CSV	Click Download Sample CSV, fill in IP addresses, and upload using Import from CSV.	Use this option to add multiple devices at once. Example: "Upload a CSV with 100+ device IPs."
Device Account
Username	Enter the username required for device authentication.	The username should have sufficient privileges to execute the service. Example: "admin"
Password	Enter the device access password.	The password is required for login. Example: "(Hidden for security reasons)"
Enable Password	Enter the enable password for privileged mode access.	This is needed to execute privileged commands on the device. Example: "cisco_enable_123"

Once done, click on Next to Add Task details.

Task Details | Add Service Job

Task details are updated as per the selected service template.

Device details can be changed for individual tasks to suit the requirement. Multiple devices can be selected.

• Select Configuration Profile using the dropdown menu.

• Select Connection Protocol using the dropdown menu.

• Select Connection Protocol using the dropdown menu.

• Select device credentials accordingly.

Click Next to continue.

Schedule Details | Add Service Job

Label	Action	Description/ Example
Execute Now	Click to select the Run Immediately option.	The service job will be created and executed instantly upon submission.
Schedule Now	Click to choose a scheduling mode: once, every, Daily, Weekly, or Monthly, and then specify the execution time.	The service job will be created immediately, but execution will occur per the selected schedule.
Visibility	Select either Private or Public.	Private: The job is accessible only to the creator. Public: The job is visible to other authorized users.

Once done, click Submit to add the service job, or click Request to proceed with additional approvals.