Infraon Configuration

The Infraon Configuration module consists of all types of configurations required for the efficient functioning of modules. While there are multiple levels of configurations, few of these configurations are mandatory.

General Settings: Configure business hours, create tags for grouping assets, users, etc., and review the complete audit log.

User Management: Invite requesters and users, assign roles, group them as teams or departments, and view their leave information.

Service Management: Configure technical and service catalogues to offer services and products seamlessly through the self-service portal.

Notifications: Configure and track notifications sent through Infraon.

Infraon Automation: Configure workflows within Infraon to define a flow of process modules like Incident, Request, Etc.

Bots: Install agents to enable discovery and monitoring.

Organization: View and add organization and branch locations.

IT Operations: Add device credentials to initiate the discovery of devices.

Vendor configuration: Customize the multiple tasks in the vendor configuration module, access various details about the vendors, display them in the address book, easily edit or delete them and utilize them on the software license page for efficient management.

Infraon Platform: Check and edit account configuration settings.

Additional Configurations

A few additional configurations are needed to enable device monitoring. Follow the instructions in the links below to enable protocols as required.

Enabling SNMP in Cisco Routers/Switches

Pro feature in Infraon configuration

Upgrade Option for Credential-less Organizations! Users can access the management portal to select services. Selected services, with 193 options, are enabled post-payment.

Enable SNMP Configurations in Cisco Routers and Switches

Enabling SNMP is vital to initiating the monitoring of the routers and switches. Follow the steps below to enable SNMP on Cisco routers and switches.

• Connect to the router/switch via telnet.

  • prompt#telnet testrouter

• Now, enter the password to enable mode.

  • Router>enable

  • Password:

  • Router#

• The next step is to configure your device:

  • Router#configure terminal. Enter one configuration command per line and finish each line with CNTL/Z. Router(config)#

• Add the Read-Only community string using the following command.

  • Router(config)#snmp-server community public RO ('Public' is the Read-Only community string here)

• For a Read-Write community, use the below command.

  • Router(config)#snmp-server community private RW ('Private' is the Read-Write community string here).

• You can now exit the configuration mode and save the settings

  • Router(config)#exit Router#write memory Building configuration... [OK] Router#