Welcome to Infraon!

After completing the registration process, log in using the default credentials provided or opt for a Google account login.

For more details on login options, refer to the Login Settings.

Once logged in, you will be directed to the screen below.

Note: The view may vary depending on the product or product variant your organization selects.

The' Getting Started' page lets you easily configure essential settings for new accounts. There are seven key steps in this process:

Customize Infraon URL

Customize the portal URL to allow your employees easy access to Infraon. Although it's recommended to stick to the default URL, you can modify it later if needed.

For more information on customizing the URL, refer to the Infraon URL module.

Setup your Email

Configure a dedicated support email address to ensure all incoming communications are automatically converted into tickets. This address will also be used for all customer-related responses. You can set up a new email on Infraon's domain or link your existing mail server.

For step-by-step instructions, visit the Mail Automator module.

Roles & Privileges

Infraon utilizes a dynamic, role-based access control system, offering various default roles with pre-defined access levels such as view, add, edit, delete, and copy. Based on organizational needs, administrators can create new roles, modify existing ones, or delete defaults. Default role names can also be edited.

For detailed instructions, see the Roles & Privileges module.

Invite Users

Adding users to Infraon is simple. You can invite users by entering their email addresses and assigning them roles. When adding multiple email addresses, separate them with commas. You can invite multiple users across different roles simultaneously, but only pre-defined roles can be assigned.

Learn more in the Users module.

IT Assets Agents

This step allows administrators to deploy Infraon agents—such as inventory agents and data collectors—that efficiently extract data from desktops and network devices.

For detailed guidance, visit the Bots module.

Add Location details

You can input your organization's head office, branch office, and other addresses here. Providing this information simplifies the alignment of users, assets, and services across multiple locations.

For further details, consult the Address Book module.

Rebrand Infraon

Personalize Infraon by customizing its appearance to match your organization's branding. You can change the theme, adjust the colors of the navigation bar and containers, and select your preferred language. Preview changes in real-time and save your favorite look.

For more details, refer to the Rebrand Infraon module.

Now that you are all set with customizing Infraon proceed to Know Infraon