Widgets

Infraon widgets are pre-configured code snippets meant to extract essential information from the infrastructure or network and present it in an easy-to-understand graphical face/format. (Pie chart, Graph View, Panel View, Data Table, Bar Chart, Line Chart)

Though the widgets have a pre-configured purpose, they can be customized by selecting a specific time frame and colour scheme and adding additional filters.

Categories

There are multiple types of widgets on Infraon. These widgets are grouped into:

Assets - The asset widget offers a central view of all your assets, including a complete list summary, new additions, and their agent-assigned statuses for easy management.

The asset widgets are further classified into sub-categories to provide focused functionalities.

  • Asset Summary

  • New Purchases

  • AMC Expiry

  • Asset Count Panel

  • License Usage

  • True-up Cost

  • Top Publishers

  • Consumable Summary

  • Location Wise Asset Summary

  • Agent Status

  • Asset Summary Drilldown Table

  • Location Wise Asset Summary

Statistics - Widgets that are designed to display overall metrics and statistical information.

The statistics widgets are further classified into the following sub-categories to provide focused functionalities.

  • Stat Summary

  • Multistate Summary

  • Resource Trend

  • Resource Status

  • Statistic Panel

  • Node Status Panel

  • Link Status Panel

Events - This event summary widget provides a visual breakdown of all system events, categorized by severity (critical, major, minor) for easier comprehension.

The events widgets are further classified into the following sub-categories to provide focused functionalities.

  • Events Summary

  • Event Count

  • Event Trend

  • Aging Summary

Views - This widget provides device status summaries and network topology visualizations in glanceable snippet formats.

The view widgets are further classified into the following sub-categories to provide focused functionalities.

  • Device Status Summary

  • Text Panel

  • Network Diagram

ITSM - This widget acts as a central hub, bringing together snips from all your ITSM modules. Effortlessly access key information like CSAT scores, ticket summaries, request details, problem reports, SLA management data, and release summaries, all in one place.

The ITSM widgets are further classified into the following sub-categories to provide focused functionalities.

  • CSAT Summary

  • CAST Score

  • CSAT Trend

  • Ticket Summary

  • Ticket Count

  • Ticket Created Vs Resolved

  • Request Summary

  • Request Count

  • Request Created Vs Resolved

  • Problem Summary

  • Problem Count

  • Problem Created Vs Resolved

  • Change Summary

  • Change Count

  • Change Created Vs Closed

  • SLA Compliance By Templates

  • Requester Summary

  • Assignee Summary

  • Response time Count

  • Release Summary

  • Release Count

  • Release Created Vs Closed

  • Ticket Count Summary

Contract Management - The widget displays a concise overview of contractual agreements, including key details such as contract type, vendors, manufacturer, status, and contract name. It enables users to easily track and manage contract information.

The contract management widgets are further classified into the following sub-categories to provide focused functionalities.

  • Contract Summary

  • Contract Count Panel

IMACD - This widget provides a comprehensible real-time report fragment summarizing IMACD activities.

The IMACD widgets are further classified into the following sub-categories to provide focused functionalities.

  • IMACD Summary

  • IMACD Count

NCCM – These widgets enhance visibility into network configuration management activities by providing insights into backup success and failure rates, enabling technicians to track reliability.

The NCCM widgets are further classified into the following sub-categories to provide focused functionalities.

  • Backup Success

  • Backup Failed

  • Recent Downloads

  • Baseline V/S Running

  • Baseline V/S Startup

  • Previous V/S Running

  • Previous V/S Startup

  • Startup V/S Running

  • Vendor Summary

Details | Configuration

These widgets can be used to customize data representation, i.e., users can choose how they want to represent data – line chart, bar chart, pie chart, data panel, area chart, or data table. Other levels of customization include:

  • Timescale - last hour, 3 hrs, 6 hrs, 12 hrs, etc.

  • Statistics - to suit the requirement.

  • Palette - Colour customization

  • Filters like asset tag, incident, assignee, etc.

  • Multiple dashboards in presentation mode.

  • Auto Reload – Can select the amount of time required for the auto reload.

Details | Custom Filter

Filters are visible based on selected preferences.

Different types of filters are available on Infraon Infinity, which can be applied to a widget to filter data displayed in the Dashboard.

Here is the list of custom filters depending on the field

  • Asset ID

  • IP Address

  • Device Type

  • Asset Type

  • IT Asset Status

  • Fixed Asset Status

  • Location Name

  • Installed Location

  • Organization Name

  • Is Active

  • Designation

  • Floor

  • Building

  • SAP ID

  • Location

  • OLD Associated Assets

  • Colour

  • Service Catalogue

  • Organization Name

  • Department

  • Team

*Additional filters may be added in future versions and respective conditions, which can be added to the dashboard.

Multiple dashboards in presentation mode

Introducing Dashboard Presentation Mode! This mode allows you to configure and set time intervals (6-300 seconds) for automated dashboard presentations. It is ideal for dynamic assets and other dashboard displays.

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